Where are Campus Pay Kiosk located?
- Outside Student Dining Hall – Dubinsky Center
- Computer Commons CC15 – Feldman Center Basement
- Outside PrintFX – Pomerantz Center D529A
- FIT Library 5th Floor – Goodman Center
How much are Pay-for-Print services?
Printouts Cost:
10 cents for black and white
90 cents for color
Tech Tip:
Letter 8.5 x 11 cost is the same as tabloid 11 x 17
Pay-for-Print Limitations
- There is no printing from personal devices (laptops, phones, etc.)
- No duplex (double-sided) printing
- No custom paper stock (must use paper supplied in printers)
- Only paper size selections acceptable are: US Letter 8.5. x 11 (Portrait or Landscape), Tabloid 11 x 17 (Portrait) and Ledger 17 x 11 (Landscape)
- No B&W printing from Mac computers in the Library (use Windows) or convert the files to grayscale
- Printers in classrooms and labs are set to “Draft” or “Eco-mode” for faster printing and to use minimal ink. For photo or presentation-grade prints, please visit PrintFX and FabLab for professional printing services
Pay-for-Print Printer Selection on a Windows Computer
Pay-for-Print Printer Selection on a Mac Computer
Deletion and Canceling of Print Jobs
Print jobs are not released until after you have entered your network password at the print release station and selected which jobs you wish to release. Jobs that have not been released within 10 hours will be deleted from the printer queue. If you wish, you may also select the job from the Print Release Station and select Delete.
In 2019 we rolled out a new IT ticketing system including an improved self-service portal. With the self-service portal, you are able to report issues, open requests, and check their status.
To use the self-service portal, go to TechHelp.fitnyc.edu and log in with your FIT username and password, no need to create a new login or password.
Cant’ login? Email [email protected].
We are very pleased to announce that as of September 14, 2016; you will be able to use your FIT password to access your Microsoft Office 365 account, no need to manage a separate password for this service.
If you are unable to sign into your Microsoft Office 365 account, please verify that you can sign into MyFIT. If you are able to sign into MyFIT, please contact TechHelp so we may assist you with your password.
What is spam?
Spam is electronic junk mail. Unwanted messages sent to a large number of recipients.
Why are emails marked as spam?
- You previously marked these messages as spam by clicking the “Report spam” or “Report phishing” button. Both actions will send the message to your Spam folder and remove it from your Inbox.
- Gmail automated detections system identified the message as suspicious and marked it as spam
How do I keep a message from going to spam?
It is important to check your spam periodically because all messages that have been in spam for more than 30 days will automatically be deleted.
How to mark a message as spam
- Click the drop-down arrow next to “Reply
- Select “Report spam”
- The message will be moved to Spam
- After you report spam for several messages from the same sender, messages from that sender will automatically go to Spam
What to do if you accidentally mark a message as spam
- Go to Spam
- Click “Not spam”
- The message will be moved back to your inbox
How to delete spam
- Go to spam
- Select the messages you wish to delete the click “Delete forever” or click “Delete all spam messages now”
- Messages deleted from spam cannot be restored
- All messages that have been in spam for more than 30 days will automatically be deleted
- You will see the message “Hooray, no spam here!” when your spam is empty
When you click on an email link on a web page or email message, your computer will open a new compose window with the email address populated in the To: line. The program used to compose the message is determined by the default mail client for your computer. To make Gmail your default mail client, please follow these instructions.
If you use more than one browser you will want to follow the instructions for each browser.
Follow the latest instructions from Google at https://support.google.com/a/users/answer/9308783?hl=en
Sign in to MyFIT
Go to http://myfit.fitnyc.edu
Enter your FIT username and password, then click the “Sign in” button
Click on FIT Book It under Web Resources
Select the space to book
Select the space you want to make a booking for; you may also review options for all spaces by building by selecting “All Categories” under the building name.
You may amend your search by returning to https://fitnyc-it.libcal.com/ or using the drop-down menus near the top of the page.
Select booking date
Select the date you’d like to find a booking using the “Go To Date” button, or you can click on the “Next Available” button, and it will automatically jump to the next available time/date. Please note bookings may not be available when the college is closed or for planned maintenance, for details about IT planned maintenance, please visit our System Status page.
If you want to change a selection, you can click on “You can go back and change the filters.”
By default, the seat/space options will view by day. You may click the “Week View” option for a weekly view. Click the “Day View” option to return to a daily view.
Select booking time
Seat/Spaces will display with a schedule based on your filtering criteria set on the previous screens. Available times will display in green, your booking (once selected) will appear in yellow, and unavailable times will display in red.
To select a booking time, click on the time block you would like to start your booking and it will autofill the booking for the default minimum timeframe.
Below the Seat/Spaces schedule, your booking(s) will display from the start time you selected.
Submit or modify booking
Review your bookings and click the “Submit Times” button, or you may modify your booking.
To modify your booking:
- You can cancel a selection by clicking on the trash bin icon to delete
- You can reduce or increase the length of time of your booking by clicking on the drop-down arrow and selecting an earlier time.
If you accessed FIT Book It using a direct link and not through MyFIT, you will be asked to authenticate.
Enter your FIT username and password and click the “Sign in” button.
Review Terms & Conditions
Review your booking, Terms & Conditions. By clicking the “Continue” button you are agreeing to the Terms & Conditions.
Review and Submit Booking
You will be returned to the Booking Details page. You will be able to review your booking(s).
- If your booking is correct, you may click the “Submit my Booking” button.
- If you made a mistake in your booking, you may click the “Remove” button.
Make another booking or logout
You will be directed to the Booking Details page to review the booking(s). If you are finished making bookings, click the “Logout” button. You may also make another booking by clicking on the “Make Another Booking” button.
Email confirmation
After you complete a booking, you will be sent a confirmation email to your FIT email that will include an option to add the booking to your calendar as well as the details you will need to complete the check-in process upon arriving at FIT. Do not delete your confirmation email as it contains important check-in information. Please arrive 15-minutes (but no earlier) before your booking time to allow the necessary time for check-in procedures.
If you have more than one Google Account, you can sign in to multiple accounts at once. That way, you can switch between accounts without signing out and back in again. Please note, that the Gmail icon in MyFIT is linked to https://mail.google.com/ therefore opens to your default account or the account you are currently signed in to – this may or may not be your FIT Gmail account. Your accounts have separate settings, but in some cases, settings from your default account might apply.
Additionally, you may encounter access denied or request access to G Suite applications such as Docs, Forms, and Sheets. If you attempt to access these resources with your Non-FIT account. Make sure you are signed in to your FIT account when accessing these documents. Before you request access, make sure you are not signed in to your personal or Non-FIT account.
Add accounts
- On your computer, sign in to Google.
- On the top right, select your profile image or initial.
- On the menu, choose Add account.
- Follow the instructions to sign in to the account you want to use.
Switch between accounts
- On your computer, sign in to Google.
- On the top right, select your profile image or initial.
- On the menu, select the account you’d like to use.
- Go to www.office.com
Enter your FIT email address
Click the “Next” button
Note: Offer and access is not available to Pre-College, Continuing Education, and Seminar Students.
2. Enter your FIT Password and click “Sign in” button
3. Recommended: select “No”, if you are accessing your Microsoft Office 365 account on a shared computer.
4. Beginning on June 9, 2021 FIT began using Self-Service Password Reset (SSPR) from Microsoft to allow the FIT community to manage their password without needing to contact TechHelp.
As part of this new tool, access to Office 365 requires individuals to register to use SSPR. If you receive this message click the “Next” button and complete the registration process.
5. You may now use Office 365 apps online or install on your computer
Direct Access
To log in to Brightspace, go to https://brightspace.fitnyc.edu/ in your web browser. (DO NOT add “www” to the address.)
Enter your FIT Username and Password (same credentials as you use for MyFIT).
Once you have entered your credentials, click Sign In
If your username and password are accepted you will be redirected to your Brightspace
Through MyFIT
When MyFIT is unavailable for scheduled maintenance, use the Direct Access option for Brightspace.
Click on the Brightspace logo in the top menu
You will be redirected to your Brightspace
Need More Help?
Unable to log in; problem with your username and/or password, contact TechHelp.
If you need help using Brightspace that is unrelated to your username and password, please contact the SUNY Online Support Services Help Desk by calling 1-844-673-6786, emailing [email protected], or submitting a Ticket with SUNY Online.
For more information about Brightspace, visit our Brightspace page for resources.
It is common practice to take certain steps to protect your computer before installing new software; however, those security steps are often neglected when installing browser extensions, add-ons, social media and mobile apps. These programs may request permission to access your data; if they’re compromised by cyber attackers or if you install a malicious or illegal version your data may be at risk. It is important to take the necessary precautions to protect yourself and fully understand what access you are granting before you install.
First and foremost it is highly recommended to have up-to-date virus protection software installed on your computer and devices.
Additional best practices include:
Install from official stores
Whenever possible only install from official stores and identified developers. For example, for Android go to the Google Play, iOS the iTunes – App Store, Chrome the Chrome Webstore.
Know what you are downloading
Verify the name and developer of the app. Similar to phishing, scammers try to create extensions, add-ons, and apps that appear legitimate in order to trick people into downloading and sharing information. Official stores do their best to weed out the fraudulent versions but it is important to search the developer, check reviews, the number of downloads and look for spelling errors to spot potential fakes.
Carefully read the permissions
Understanding why an app may request certain permissions is essential to protecting your data and devices from rogue programs. It is reasonable that an app like Google maps would want permission to know your location in order to provide full functionality; however, this permission may be unreasonable for a flashlight app. You can change the permissions that apps can access in settings on your device at any time. Additionally, on many devices, you can customize permissions to only run when the app is in use. Keep in mind changing permission access may cause apps to lose some functionality.
You should also use the same functionality logic outlined for mobile apps when reviewing permissions for browser extensions, apps, and add-ons. Extensions like Pocket, Pinterest or Bitly need to be able to save or change the URL or images on any of the websites you visit, in order to function they require permission to “Read and change all your data on the websites you visit”. The phrasing for some permissions can sound scary but consider the functionality and if it seems that an extension is asking for unreasonable permissions then you might not want to install it.
Review instructions for your device on how to revisit app permissions.
Two good sources of information are how to Control your app permissions on Android 6.0 and up and how to use restrictions on your Apple device.
Sign in with Google or Facebook features
Many extensions, websites, add-ons and apps allow you the option to sign in with your Google or Facebook account. This feature helps with the problem of trying to remember multiple username and passwords but it also may put your data at risk if you don’t follow all the previously mentioned practices. You should only use this option on trusted websites. Before using these sign in options we recommend reviewing the policies of Google and Facebook.
Questions? Comments? Email [email protected] or call 212 217.HELP (4357).