Accounts will be locked out or suspended temporarily if too many invalid login attempts are detected. By default, many devices are set to automatically connect to known wireless networks (like FITAIR). If you change your FIT password you must update the devices connect to FITAIR with your new password. Learn how to update your wireless devices with your new/current password.
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“ After changing your FIT password, you may encounter the following error: “ORA: Invalid username/password; logon denied.” If you use a third-party tool that connects directly to Banner (e.g., NOLIJ, TOAD, BDM, etc.) and have changed your FIT password, you will need to update your password using the link “Sync Third-Party Tool” found in MyFIT. […]
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Many of us store so much of our information on our mobile devices from photos to phone numbers (do you know your best friend’s number by heart?) that we feel uneasy when we don’t have it. That feeling can be amplified if our phone is lost or stolen. Best practices to be Cybersafe is to […]
To purchase a standard Dell Computer configuration, please enter the description of the item(s) into your Finance Enterprise order including the E-quote number. If you are interested in purchasing an Apple desktop, laptop computer, Dell, tablet, or hardware that is not a standard configuration, please open a ticket at TechHelp.fitnyc.edu with your selection(s) include your […]
iOS To sign in, add your account You can add both Gmail and non-Gmail accounts to the Gmail app on your iPhone or iPad. On your iPhone or iPad, open the Gmail app . In the top right, tap your profile picture. Tap Add another account. Choose the type of account you want to add: If you use […]
Use the menu on the right to jump to the instructions for your device. Viewing these instructions on a mobile device, click on the tab on the right to display the menu. How to Connect iOS Follow the instructions below when connecting to FITAIR for the first time on your iOS device. If you were […]
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As a public institution in New York State where Freedom of Information laws are broad, FIT is legally required to review and produce documents and data—including email—at the public’s request, regardless of the purpose of the request, with limited exceptions. FIT is subject to review by any number of agencies charged with enforcing certain legal […]
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Have you ever wondered if your account information or password has ever been exposed in a data breach? Have I Been PWNED? (HIBP) is a free resource developed by a Microsoft researcher for anyone to quickly assess if they may have been put at risk due to an online account of theirs having been compromised or […]
What is eduroam? eduroam (education roaming), is an encrypted, world-wide roaming access service developed for the international research and education community. FIT is proud to be a member and provide eduroam service. Where can I use eduroam? eduroam allows FIT students, faculty, and staff to connect to the Internet at participating institutions in the United States and abroad. […]
1. Sign in to your FIT Gmail account 2. Select “All Mail” on the left-hand side (under the compose button). Note: The order of the items displayed in your inbox can be customized. Therefore, depending on how you have organized your Gmail, you may need to select “More” to display “All Mail”
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Our vendor Central Square sets the rules for Finance Enterprise passwords. Finance Enterprise passwords do not sync with your FIT password; if you change your FIT password, it will not change your Finance Enterprise password. TechHelp Technicians are unable to change your Finance Enterprise password but will contact the vendor on your behalf and a […]
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Dial 212-217-8888 (off-campus) or 7-8888 (on-campus) Enter your mailbox number/phone extension (7-XXXX) Enter your current password Press 4 for Mailbox Options Press 9 for Administrative Options Follow automated prompts
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From an FIT desk phone Dial extension 7-8888 Enter your password, then press # Press 1 and select your messaging options From any phone (Remote access option) Dial 212-217-8888 Press # Enter your Mailbox Number/Phone Extension (7-XXXX)Note: the system takes a few seconds after you enter your extension before you will hear the next prompt […]
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G Suite for Education offers a multitude of security features including allowing you to monitor how your account is being accessed through the Activity Information panel. This is one of the easiest ways for you to ensure that your account isn’t being accessed without your permission. “The Activity Information Panel” allows you to check what browser, […]
When you connect your LinkedIn account, only your learning activity and profile information (name, title, profile photo) are shared with FIT LinkedIn Learning account administrators. To begin, go to https://www.linkedin.com/learning and click the “Sign in” button in the top right hand corner of the page. Enter your FIT email address and click the “Continue” button. […]
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If you wish to disconnect your profile due to privacy concerns, please note that even when the profile is connected to your LinkedIn Learning account, FIT can only see your LinkedIn profile picture and the information you’ve set to public. If you still wish to disconnect your Learning license from your LinkedIn profile, please: Log […]
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2-Factor Authentication (2FA) is also referred to as 2-Step Verification.
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How do I do a search for mail older than a certain date?There is a long list of advanced search operators that you can use in Gmail. The list can be found here. One of the most powerful ones is to search for messages by date and here is how it is done:The search box is at the […]
By default, many devices are set to automatically connect to known wireless networks (like FITAIR). If you change your FIT password you must update the devices connect to FITAIR with your new password. If you neglect to take this step your devices will attempt to automatically connect to FITAIR with an invalid password causing your […]
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You may have your chosen first name display for Google Meet, Gmail, and other G Suite apps by changing your Google Profile name. Changing your Google Profile name has these benefits: It creates a DISPLAY NAME in all caps across many key locations within the Google suite. While the FIT email address will continue to display […]
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Learn how to install Word, PowerPoint, Excel, Access, and OneNote with your free Office 365 subscription today. Install the latest versions Office for both Windows (PC) and Mac. Offer and access is not available to Pre-College, Continuing Education, and Seminar Students
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We recommend that all FIT students, faculty, and staff protect their personal computers from malicious software, inappropriate websites, and viruses by installing a high-quality antivirus program. In addition, antivirus is required for any computer trying to connect to FIT VPN. Note: don’t install additional antivirus software on any device distributed/issued by FIT even if it […]
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It is common practice to take certain steps to protect your computer before installing new software; however, those security steps are often neglected when installing browser extensions, add-ons, social media and mobile apps. These programs may request permission to access your data; if they’re compromised by cyber attackers or if you install a malicious or […]
Your FIT-issued computer may provide access to confidential student and employee information and your personal information as well. To increase cybersecurity and protect personal and campus information resources from theft, malicious destruction, alterations, or other inappropriate or negligent acts, we strongly encourage staff and faculty to lock their unshared FIT-issued computer manually when leaving the […]
1. Log in from the initial screen when it prompts you for your extension2. Enter your extension in 7XXXX format3. Press Enter4. Enter your password (do not know your password ask your office administrator or call 212-217-HELP and select option 2, 1)5. Press Enter
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1. Press Home2. Press Settings3. Scroll down and select Log Out4. Press Log Out to confirm
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When you click on an email link on a web page or email message, your computer will open a new compose window with the email address populated in the To: line. The program used to compose the message is determined by the default mail client for your computer. To make Gmail your default mail client, […]
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What is spam? Spam is electronic junk mail. Unwanted messages sent to a large number of recipients. Why are emails marked as spam? You previously marked these messages as spam by clicking the “Report spam” or “Report phishing” button. Both actions will send the message to your Spam folder and remove it from your Inbox. […]
We are very pleased to announce that as of September 14, 2016; you will be able to use your FIT password to access your Microsoft Office 365 account, no need to manage a separate password for this service. If you are unable to sign into your Microsoft Office 365 account, please verify that you can sign into […]
In 2019 we rolled out a new IT ticketing system including an improved self-service portal. With the self-service portal, you are able to report issues, open requests, and check their status. To use the self-service portal, go to TechHelp.fitnyc.edu and log in with your FIT username and password, no need to create a new login […]
You can help protect a sensitive or confidential document from unwanted edits by assigning a password. You can also prevent a document from being opened. Follow the instructions in the links below to review the instructions available from Microsoft. Password Protect an Excel File Password Protect a Word File PC Password Protect a Word File […]
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Outside Student Dining Hall – Dubinsky Center Computer Commons CC15 – Feldman Center Basement Outside PrintFX – Pomerantz Center D529A FIT Library 6th Floor – Goodman Center
On June 9, 2021, FIT launched Self-Service Password Reset (SSPR) from Microsoft. See Change Announcement to learn more. You must know your current FIT Password to register; you cannot register if you have an expired password. You will need to register for Self-Service Password Reset (SSPR) in order to change your password without TechHelp assistance. […]
1. Click the three dots next to the reply arrow next to “Reply and then select “Report Phishing” from the menu
A generic email account provides a unique email address and mailbox that is generally used as a contact method for a specific service or group. An FIT employee must be named the account owner and will be held responsible for the administration of the account, including password changes. While the service is only available to college employees, […]
I. What to do prior to submitting a project request to IT? 1. Think about your goals: What is it that you want to accomplish with this project?2. Check your finances: As a general rule, IT does not fund departmental or divisional projects. Adequate funding is required for any project to be approved3. Time: Nothing […]
Learn how to request access to Banner and find the appropriate request form.
To have computer or AV equipment removed from an office space an Inventory Control Form must be filled out. The form can be found on MyFIT by navigating to the MyFIT tab > Quick Links at the bottom of the page > Forms > Asset Management Forms > Inventory Control Form A [Computer and A/V Equipment]. Steps: Fill out […]
If you have more than one Google Account, you can sign in to multiple accounts at once. That way, you can switch between accounts without signing out and back in again. Please note, that the Gmail icon in MyFIT is linked to https://mail.google.com/ therefore opens to your default account or the account you are currently […]
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A valid FIT Username and FIT Password is required to use FIT Computers. Access to FIT Computers is only available to current FIT Students, Staff, and Faculty. Need help with a password? Visit the Password Help Center. Windows ComputerHit Ctrl + Alt + Del as instructed if the sign in window is not displayed.Enter your […]
Browsers: Chrome = Preferred Browser IE = Alternative BrowserEdge = Not supported 1. Log in to MyFIT2. Select Employee on the left-hand navigation3. Click on Finance Enterprise under Online Information System (Note the link is only visible to authorized users of Finance Enterprise) 4. The Finance Enterprise log in screen will load. Username: Enter the domain fitcld followed […]
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If you select “text message,” enter the 6-digit number received via text message.
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Go to the Website: http://myfit.fitnyc.edu Enter your FIT Username Enter your FIT Password Click the “Sign in” button First time logging in?The Division of Information Technology does not send your login information. Find out how you are sent your login details in the Self-Service Article, “What are my username and default password?”.
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Go to www.office.com Enter your FIT email addressClick the “Next” button Note: Offer and access is not available to Pre-College, Continuing Education, and Seminar Students. 2. Enter your FIT Password and click “Sign in” button 3. Recommended: select “No”, if you are accessing your Microsoft Office 365 account on a shared computer. 4. Beginning on June […]
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It is important to properly sign out of your computer when you are finished for the day. This is particularly important on shared devices to maintain security and make things easier for the next user. Additionally, the Division of Information Technology regularly deploys updates and system patches to fix security vulnerabilities and improve overall computer […]
Log into your Google AccountGo to the My Account Page (https://myaccount.google.com/)Click on Device Activity and Notification
Learn how to present information while still being able to see your meeting participants. Watch the video options below or follow the step-by-step instructions for Windows or Mac in the tabs below. Video Instructions How to Split Screen using Windows How to Split Screen using Windows instructions made for FIT Community How to Split Screen […]
After changing your password, you may encounter the following error if you do not sync your password. If you use a third-party tool that connects directly to Banner (e.g. NOLIJ, TOAD, BDM, etc.) and have changed your FIT password, you will need to update your password using the link “Sync Third-Party Tool” found in MyFIT.To […]
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Click on the “Sign in to your account” button in the “Adobe login change for FASHION INSTITUTE OF TECHNOLOGY.” emailORClick on the “Get Started” button in the “Access is granted. Enjoy All Apps now.” emailORGo to adobe.com.
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Activate Call Forwarding From an FIT desk phone, press *20 and wait to hear a dial tone To forward to another FIT extension, enter the five-digit extension only (example: 74357) To forward to an outside line, enter 91 followed by the telephone number You will hear an acknowledgment tone and the phone will disconnect, the Forward […]
An email signature is text, like your contact information or a favorite quote, that’s automatically added at the end of Gmail messages as a footer. Visit Google’s Help Center to learn how to create multiple signatures.
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Method 1: Go directly to the online directory website at https://directory.fitnyc.edu log in with your FIT username and password. Method 2: Log in to MyFIT with your FIT username and password. Select the “Web Resources” page and then select “FIT Phone Directory” under FIT Web Resources.
When you connect your LinkedIn account, only your learning activity and profile information (name, title, profile photo) are shared with FIT LinkedIn Learning account administrators. To begin, go to https://www.linkedin.com/learning and click the “Sign in” button in the top right hand corner of the page. Enter your FIT email address and click the “Continue” button. […]
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Most smartphones and tablets with an active data plan from a carrier can work as mobile hotspots. A mobile hotspot provides a secure internet connection for other devices through WiFi, Bluetooth, or a USB cable. Important Consideration Every device you connect, or tether, uses data from your plan. Check your data plan, not all service […]
The messages below appear because OS X 10.8 and higher by default block the installation of applications that are not from the Mac App Store or created by identified developers. However, if you know the software you are installing is safe you can follow the steps below to complete the installation: Hold the Ctrl Key […]
What is Ransomware?Ransomware is computer malware that encrypts the files on your PC, making them (and often your whole computer) unusable. It may also encrypt files on network drives that you have access to, like your N: drive. You regain access to the files by paying a ransom to receive a decryption key. In 2016, […]
The information found on the FIT online directory is pulled from FIT Records. EmployeesPlease contact the Human Resources Office at 212-217-3650 to update your contact information (FIT Phone Number, Title, Department, Location, and Role) in the FIT Records. Department InformationDepartment Information is the information displayed when you use the Department search option, not a Person […]
Many popular applications are available to eligible students such as Adobe and Microsoft Office at no additional cost.
Your username and default password will be provided to you by one of the following departments; please note the Division of Information Technology does not send this information. Degree ApplicantsThe Office of Admissions will send your FIT username and FIT default password; after you complete the SUNY Application Online. It may take 7-10 days to […]
Please be advised that some devices may not work on the FIT network. Many of the devices not compatible with the FIT network were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue with these devices. Specifically, only devices that support the […]
Your Finance Enterprise username will be your FIT Username but when accessing the Finance Enterprise system you will need to include the domain “fitcld: followed by your FIT Username username. Example: fitcld\Bill_Cash Your Finance Enterprise password will not synch with your FIT password when you change your FIT password, and your Finance Enterprise password will […]
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Your FIT ID number, sometimes called @number is a unique identification number assigned to an individual at FIT. FIT ID numbers consist of the at-sign (@) followed by eight digits. Example @01234567. To view your FIT ID number log in to MyFIT. Click on the triangle next to your name on the right-hand side of the […]
The Division of Information Technology protects our campus networks by preventing access to specific websites. We do this to guard against illegal and malicious activity on the FIT networks.