How do I connect to eduroam?
eduroam (education roaming), is an encrypted, world-wide roaming access service developed for the international research and education community. FIT is proud to be a member and provide eduroam service.
Internet
Computer Labs
Computer Labs At FIT, we take pride in offering students access to modern, well-equipped computer labs that serve as dynamic hubs of knowledge, creativity, and collaboration. Computer Commons Location Feldman Center, BasementCC15 and CC15A Remote Access Available Equipment Details 77 Windows computers, 44 Mac computers, 2 Epson Expression 12000XL Photo Scanner (Flatbed size 12.2″ x 17.2″), 2 Epson Perfection […]
Connect to the FIT Wired Network (Residence Halls Only)
To register a device to the Wired Network at FIT, you will need to find the device’s MAC Address. You may register up to three compatible devices to the Wired Network when you are on campus; you will not be able to register devices when you are off-campus. Once a device is registered, it will automatically connect to the FIT […]
Connect a device to FITAIR
Use the menu on the right to jump to the instructions for your device. Viewing these instructions on a mobile device, click on the tab on the right to display the menu. How to Connect iOS Follow the instructions below when connecting to FITAIR for the first time on your iOS device. If you were […]
What devices can I connect to the FIT Internet?
Please be advised that some devices may not work on the FIT network. Many of the devices not compatible with the FIT network were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue with these devices. Specifically, only devices that support the […]
FITGuest Wifi Access
FITGUEST:There are two types of usages for our guest network: daily or long-term. Usage of FITGuest only allows for limited WiFi service, this does not include access to any other of FIT programs or services. Daily Pass:Events or guests requiring WiFi access for the day will be supplied with a temporary username and password that […]
How to open a ticket (report a problem)
In 2019 we rolled out a new IT ticketing system including an improved self-service portal. With the self-service portal, you are able to report issues, open requests, and check their status. To use the self-service portal, go to TechHelp.fitnyc.edu and log in with your FIT username and password, no need to create a new login […]
How to find your MAC Address and IP Address
A media access control address (MAC address), unique identifier for your device connecting to a network, sometimes called physicall address. An Internet Protocol address (IP Address), is a unique string of numbers separated by periods that identifies each computer over a network. You will need to know how to obtain your MAC address to register […]
How to forget FITAIR on a device
By default, many devices are set to automatically connect to known wireless networks (like FITAIR). If you change your FIT password you must update the devices connect to FITAIR with your new password. If you neglect to take this step your devices will attempt to automatically connect to FITAIR with an invalid password causing your […]