How do I connect to eduroam?
eduroam (education roaming), is an encrypted, world-wide roaming access service developed for the international research and education community. FIT is proud to be a member and provide eduroam service.
Internet
Computer Labs
Computer Labs Computer Commons Remote Access Due to health and safety requirements, the Computer Commons will be closed to in-person use until further notice. Beginning Saturday, May 22, 2021, at 7 am the Computer Commons computers will be available for access through FIT Remote Labs (FRL) for students registered for Summer I and/or Summer II […]
Connect to the FIT Wired Network (Residence Halls Only)
To register a device to the Wired Network at FIT, you will need to find the device’s MAC Address. You may register up to three compatible devices to the Wired Network when you are on campus; you will not be able to register devices when you are off-campus. Once a device is registered, it will automatically connect to the FIT […]
How to identify a broken Ethernet jack
1. Check to see if the jack visually broken: 2. Plug one end of the Ethernet cable in your computer and the other end into the room jack- Blue Jack (Kaufman Hall)- Red Jack (Alumni, Nagler or Coed)What if the cover is missing?You may need to perform the following steps while plugged into each jack […]
Connect a device to FITAIR
Follow the instructions below when connecting to FITAIR for the first time on your iOS device. If you were previously connected or recently updated your phones operating system you may need to first “Forget FITAIR” then perform the instructions below.
What devices can I connect to the FIT Internet?
Please be advised that some devices may not work on the FIT network. Many of the devices not compatible with the FIT network were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue with these devices. Specifically, only devices that support the […]
FITGuest Wifi Access
FITGUEST:There are two types of usages for our guest network: daily or long-term. Usage of FITGuest only allows for limited WiFi service, this does not include access to any other of FIT programs or services. Daily Pass:Events or guests requiring WiFi access for the day will be supplied with a temporary username and password that […]
How to open a ticket (report a problem)
In 2019 we rolled out a new IT ticketing system including an improved self-service portal. With the self-service portal, you are able to report issues, open requests, and check their status. To use the self-service portal, go to TechHelp.fitnyc.edu and log in with your FIT username and password, no need to create a new login […]
How to find your MAC Address and IP Address
A media access control address (MAC address), unique identifier for your device connecting to a network, sometimes called physicall address. An Internet Protocol address (IP Address), is a unique string of numbers separated by periods that identifies each computer over a network. You will need to know how to obtain your MAC address to register […]
How to forget FITAIR on a device
By default, many devices are set to automatically connect to known wireless networks (like FITAIR). If you change your FIT password you must update the devices connect to FITAIR with your new password. If you neglect to take this step your devices will attempt to automatically connect to FITAIR with an invalid password causing your […]