Service Changes
Learn about additions, modifications, or removal of IT services.
IT Ticketing System Change Coming September 28
On September 28, 2026, FIT will move its IT ticketing system from Ivanti Cherwell to Ivanti Neurons. The Self-Service Portal will remain the place to report IT issues, submit requests, and check the status of your tickets. What will change? Multi-Factor Authentication (MFA) will be required when signing in to TechHelp.fitnyc.edu, just like your FIT […]
Finance Enterprise Sign-In Is Changing on March 5
The Division of Information Technology is updating the Finance Enterprise sign-in process to improve security and simplify password management. Starting the morning of Thursday, March 5, you will sign in using your FIT email, password and multi-factor authentication (MFA) selected method. This means you will no longer need to maintain a separate Finance Enterprise password, […]
MyFIT Sign-In Is Changing on December 30, 2025
Beginning December 30, 2025, you will sign in to MyFIT the same way you sign in to your FIT Google Workspace services. Instead of using your FIT username, you will now use your full FIT email address and password. This update creates a more consistent and streamlined experience across FIT systems. For Precollege Students You […]
What’s new with Google
Click on calendar events for details about a new update, release, or training resource, and learn more on the Google Workspace Updates blog. Exactly when features become available may vary for each user due to the device, operating system, and other factors when accessing Google Workspace.