Help

Having trouble with an IT-Supported Service?

System Status

Check if any of our systems have any maintenance scheduled or for unanticipated outages and disruptions.

Weekly Maintence Windows

Having a problem with FIT Remote labs? Make sure it is not related to regular maintenance windows or known issues

MyFIT is unavailable between 1:50 am and 2:30 am EDT/EST every morning except Monday. Some resources accessed through MyFIT can be assessed directly, learn more at it.fitnyc.edu/MyFIT.

Self-Service Articles

Browse our Self-Service Articles by category or use the Search Bar to search all. 

Report a Problem 

Reporting a problem to the Division of Information Technology is easy. Submit a ticket to TechHelp, and our team will attend to the problem as soon as possible.

*TechHelp is closed when the college is closed. View the FIT Academic Calendar for dates and more details.

Support Hours

Monday8:00 AM — 10:00 PM
Tuesday8:00 AM — 10:00 PM
Wednesday8:00 AM — 10:00 PM
Thursday8:00 AM — 10:00 PM
Friday8:00 AM — 10:00 PM
SaturdayClosed
SundayClosed

Report a Problem 

Reporting a problem to the Division of Information Technology is easy. Submit a ticket to TechHelp, and our team will attend to the problem as soon as possible.

Support Hours

Monday8:00 AM — 10:00 PM
Tuesday8:00 AM — 10:00 PM
Wednesday8:00 AM — 10:00 PM
Thursday8:00 AM — 10:00 PM
Friday8:00 AM — 10:00 PM
SaturdayClosed
SundayClosed


TechHelp is closed when the college is closed. View the FIT Academic Calendar for dates and more details.