System Status

Find information about the current status of IT-supported services as well as any planned maintenance and service schedule changes.

If you are experiencing an issue not listed as impacted on this page, please report the problem to TechHelp. You may be the first to identify/report an incident. 

Weekly Maintence Windows

FIT Remote Labs Unavailable
FIT Remote Labs services may be unavailable, or service may be impacted during the maintenance times below. 

Monday – Friday: 6 – 7 AM 
Saturday: Midnight – 8 AM (extended maintenance window)
Sunday:  6 – 7 AM

Individuals are advised to avoid accessing FIT Remote Labs computers and to end any sessions before the maintenance times below. Failure to do so may result in a loss of work. 

MyFIT Unavailable 
Some resources accessed through MyFIT can be assessed directly, learn more at it.fitnyc.edu/MyFIT.

Tuesday – Sunday: 1:50 – 2:30 AM 

Report a Problem 

Reporting a problem to the Division of Information Technology is easy. Submit a ticket to TechHelp, and our team will attend to the problem as soon as possible.

*TechHelp is closed when the college is closed. View the FIT Academic Calendar for dates and more details.

Support Hours

Monday8:00 AM — 10:00 PM
Tuesday8:00 AM — 10:00 PM
Wednesday8:00 AM — 10:00 PM
Thursday8:00 AM — 10:00 PM
Friday8:00 AM — 10:00 PM
SaturdayClosed
SundayClosed

Report a Problem 

Reporting a problem to the Division of Information Technology is easy. Submit a ticket to TechHelp, and our team will attend to the problem as soon as possible.

Support Hours

Monday8:00 AM — 10:00 PM
Tuesday8:00 AM — 10:00 PM
Wednesday8:00 AM — 10:00 PM
Thursday8:00 AM — 10:00 PM
Friday8:00 AM — 10:00 PM
SaturdayClosed
SundayClosed


TechHelp is closed when the college is closed. View the FIT Academic Calendar for dates and more details.