Happening Now

  • Texas National Guardsmen assist residents affected by flooding caused by Hurricane Harvey onto a military vehicle

    Hurricane Support Cyberscams

    Cybercriminals often try to capitalize on the outpouring of support for those impacted by natural disasters to trick those seeking to help to reveal private information or downloading malicious software. Numerous scams are circulating via email and social media from cyberattackers hoping to take advantage of people looking to help those affected during hurricane season. […]

  • Person on computer with many decals

    Summer Job Posting seen on Campus

    Several “summer job opportunity” fliers have been spotted around campus.  This multi-level marketing company did not have permission to post their fliers on campus.  IT would like to take this as an opportunity to remind the FIT community that cyber criminals also try to take advantage of college students looking for work, wanting to make […]

  • the typed word phishing

    SUNY Phishing Attack

    What happened? SUNY is reporting that many campuses are experiencing a phishing attack. At least one person at FIT was targeted. This attack is particularly clever in that clicking the infected link or button in the email redirects you to a site that harvests email addresses and subject lines in your email account, and uses […]

  • Rolled Newspaper displaying Headline Good times

    NYTimes.com Academic Pass

    FIT is happy to be part of the New York Times Readership program one benefit provides digital access to the New York Times from September till June with ‘Academic Pass’. This benefit is available to all FIT Students, Staff, and Faculty. The Academic Pass provides you with full access to NYTime.com and most features of the NYTimes app (example […]

  • Office Phone with Message Light On

    FIT Phones and Voicemail Basics

      The navigation map below is for the FIT Voicemail system. Click to Enlarge How do I log into my phone? 1. Log in from the initial screen when it prompts you for your extension 2. Enter your extension in 7XXXX format 3. Press Enter 4. Enter your password (do not know your password ask […]

Contact Us

Email Us: TechHelp@fitnyc.edu

Call Us: 212-217-HELP (4357)

Visit Us in the Feldman Center 
Students: C307A
Employees: C305B

TechHelp Hours
Monday – Friday*
8:30 am – 10 pm

*Closed from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting and when the college is closed.

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Top FAQs

Man Relaxing on Couch with Laptop

Connect to the Wireless (WiFi) Network (FITAIR)

Please be advised that some devices may not work on the FIT Wireless network.  These devices are currently unsupported by the IT Department at FIT. Many of the devices not supported were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue […]

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Maintenance and Support Changes

  1. TechHelp Closed for Staff Meeting

    October 3 @ 1:00 pm - 1:30 pm EDT

  2. TechHelp Closed for Staff Meeting

    November 7 @ 1:00 pm - 1:30 pm EST

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