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  • Miniatures Working on Keyboard

    Nov. 16-19: Mac OS update for faculty and staff computers

    To ensure FIT office computers are secure, IT will perform an important update to Mac computer operating systems starting Friday, November 16, at 11 pm, and will continue through the weekend. The update expected to be complete by Monday, November 19, at 6 am. This update will only occur on some Mac computers. Users with […]

  • Swirled Paint art with text -Make it with Adobe Creative Cloud.-

    Adobe Creative Cloud Available at No Additional Cost for Eligible Students

    As of Oct. 1, 2018, Adobe Creative Cloud (CC) will be available at no additional cost to all students that pay the Technology Fee at FIT. These students will have access to all Adobe Apps including such powerful creative tools as Photoshop, InDesign, Illustrator and more, as well as online services including 100GB of storage. […]

  • Person on laptop reviewing email

    Email Retention

    As a public institution in New York State where Freedom of Information laws are broad, FIT is legally required to review and produce documents and data—including email—at the public’s request, regardless of the purpose of the request, with limited exceptions. In addition, FIT is subject to review by any number of agencies charged with enforcing certain […]

  • Laptop Partially Open and Glowing

    Beware of “Sextortion” Hoax

    What happened? There has been a reported increase in the number of government employees reporting “sextortion” hoax emails throughout the country and we’ve had at least one report at FIT this week. In this phishing scam the perpetrator threatens to release compromising webcam footage if the victim does not pay a ransom. This is another […]

  • Charging Station with door ajar revealing charged devices

    Charging Stations

    The Division of Information Technology, Enrollment Management and Student Success and Public Safety are happy to announce the purchase of a Charging Station to be available for free for students to use in the Dining Hall. The intelligent charging station has 15 individually lockable compartments that can store and charge nearly any mobile device. Inside each […]

Contact Us

Email Us: TechHelp@fitnyc.edu

Call Us: 212-217-HELP (4357)

Visit Us in the Feldman Center 
Students: C307A
Employees: C305B

TechHelp Hours
Monday – Friday*
8:30 am – 10 pm

*Closed from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting and when the college is closed.

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Top FAQs

Man Relaxing on Couch with Laptop

Connect to the Wireless (WiFi) Network (FITAIR)

Please be advised that some devices may not work on the FIT Wireless network.  These devices are currently unsupported by the IT Department at FIT. Many of the devices not supported were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue […]

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Maintenance and Support Changes

  1. TechHelp Closed for Staff Meeting

    December 5 @ 1:00 pm - 1:30 pm EST

  2. TechHelp Closed for Staff Meeting

    January 2, 2019 @ 1:00 pm - 1:30 pm EST

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