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    Dec 16: Planned maintenance: MyFIT and additional IT-supported services

    The Division of Information Technology regularly performs upgrades and maintenance on IT-supported services to improve functionality and prevent unplanned outages. On Sunday, December 16, from 1:30 to 10 pm, we will be applying mandatory patches and updates. During this time, IT-supported services that will be affected include, but are not limited to:   MyFIT INB […]

  • People reaching over desk to collaborate on a calendar

    Introducing the IT Strategic Plan

    The IT Strategic Plan focuses on the two year period from 2018 to 2020 and is a reflection and extension of the broader FIT Strategic Plan. The FIT Plan has three core goals: creative excellence, innovation, and cultural enhancement via diversity, civility, and sustainability. These three fundamental goals translate into the IT Strategic plan as […]

  • Division of IT Staff Wearing Pink for Breast Cancer Awareness

    IT Core Values Word of the Month program

    The Division of Information Technology has a set of commonly-held values which define our culture and beliefs as an organization. Civility, teamwork, customer service, professionalism, and accountability. These five words chosen by our IT staff are the building blocks of our core values statement: Our IT values are part of our DNA. They guide the […]

  • Person at Desk Doing Homework

    3 Things to Know About Your Final Grades

    The Division of Information Technology assists the college with making the links for grades available within MyFIT. We also help students with accessing their MyFIT account so that they can see their grades. Can’t log in to MyFIT, contact TechHelp. 1.  The process for publishing final grades to MyFIT After you complete a class, your professor […]

  • People using tablet and computer on table with gifts and wrapping supplies

    Stay Cybersafe—Avoid Holiday Scams

    Don’t give cybercriminals the gift of an easy target this holiday season. Stay off the cybersecurity naughty list by avoiding falling for these scams: Phony Shipping Status Emails You are likely expecting more package deliveries this time of year a fact cybercriminals seek to exploit by sending fake shipment and delivery notification emails and text […]

Contact Us

Email Us: TechHelp@fitnyc.edu

Call Us: 212-217-HELP (4357)

Visit Us in the Feldman Center 
Students: C307A
Employees: C305B

TechHelp Hours*
Monday – Friday
8:30 am – 10 pm

*Closed from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting.

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Maintenance and Support Changes

  1. FITAIR Unavailable in Residence Halls for Planned Maintenance

    December 20 @ 11:00 am - 12:00 pm EST
  2. FITAIR Unavailable Academic Buildings

    December 21 @ 10:00 am - 12:00 pm EST