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  • Martin Luther King Jr.

    College Closed for Martin Luther King Jr. Day

    FIT will be closed on Monday, January 21 for Martin Luther King Jr. Day. As a reminder, when the college is closed the Administrative Offices at FIT are also closed – including the Division of Information Technology. If you have questions while the college is closed you can email TechHelp@fitnyc.edu and we will reply as […]

  • Office Phone Next to Printer

    Jan 21: Campuswide Telecommunication Upgrades

    The Division of Information Technology regularly performs upgrades and maintenance on IT-supported services to improve functionality and prevent unplanned outages. On, Monday, January 21, when the college is closed for Martin Luther King Jr. Day, we will be performing a cutover to cloud service from 9 am to 5 pm. During this time, FIT landline […]

  • Screenshot from Pwned Passwords

    Has Your Information Been Compromised?

    Have you ever wondered if your account information or password has ever been exposed in a data breach? Have I Been PWNED? (HIBP) is a free resource developed by a Microsoft researcher for anyone to quickly assess if they may have been put at risk due to an online account of theirs having been compromised or […]

  • Password Security Questions Photo of Screen

    Password Security Questions

    In order to use the Forgot Password Tool, you must first complete the Password Security Questions.  *You must know your current FIT Username and FIT Password to set up your password security questions; you cannot set up your password security questions if you have an expired password.* Go to https://sites.fitnyc.edu/pwm or click on the “Password […]

  • Office Phone with Message Light On

    FIT Phones and Voicemail Basics

      The navigation map below is for the FIT Voicemail system. Click to Enlarge How do I log into my phone? 1. Log in from the initial screen when it prompts you for your extension 2. Enter your extension in 7XXXX format 3. Press Enter 4. Enter your password (do not know your password ask […]

Contact Us

Email Us: TechHelp@fitnyc.edu

Call Us: 212-217-HELP (4357)

Visit Us in the Feldman Center 
Students: C307A
Employees: C305B

TechHelp Hours*
Monday – Friday
8:30 am – 10 pm

*Closed from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting.

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Top FAQs

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Connect to the Wireless (WiFi) Network (FITAIR)

Please be advised that some devices may not work on the FIT Wireless network.  These devices are currently unsupported by the IT Department at FIT. Many of the devices not supported were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue […]

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Maintenance and Support Changes

  1. Extended Maintenance on all IT-Supported Services

    January 19 @ 7:00 am - January 21 @ 5:00 pm EST

  2. College Closed for Martin Luther King Jr. Day

    January 21

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