Happening Now

  • Charging Station with door ajar revealing charged devices

    Charging Stations

    The Division of Information Technology, Enrollment Management and Student Success and Public Safety are happy to announce the purchase of a Charging Station to be available for free for students to use in the Dining Hall. The intelligent charging station has 15 individually lockable compartments that can store and charge nearly any mobile device. Inside each […]

  • iPhone App Screen Sitting on Homework

    Keep your Data Private by Managing Permissions Like a Pro

    It is common practice to take certain steps to protect your computer before installing new software; however, those security steps are often neglected when installing browser extensions, add-ons, social media and mobile apps. These programs may request permission to access your data; if they’re compromised by cyber attackers or if you install a malicious or […]

  • Rolled Newspaper displaying Headline Good times

    NYTimes.com Academic Pass

    FIT is happy to be part of the New York Times Readership program one benefit provides digital access to the New York Times from September till June with ‘Academic Pass’. This benefit is available to all FIT Students, Staff, and Faculty. The Academic Pass provides you with full access to NYTime.com and most features of the NYTimes app (example […]

Contact Us

Open at Ticket:
TechHelp.fitnyc.edu

Call Us: 
212-217-HELP (4357)

Visit Us in the Feldman Center 
Students: C307A
Employees: C305B

TechHelp Hours*
Monday – Friday
8:30 am – 10 pm

*Closed when the College is Closed and from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting.

Top FAQs

Man Relaxing on Couch with Laptop

Connect to the Wireless (WiFi) Network (FITAIR)

Please be advised that some devices may not work on the FIT Wireless network.  These devices are currently unsupported by the IT Department at FIT. Many of the devices not supported were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue […]

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Maintenance and Support Changes

  1. FIT Mobile App Unavailable

    November 14 @ 6:00 am - 9:00 am EST

  2. College Closed for Thanksgiving Recess

    November 28 - December 1

  3. TechHelp Closed for Staff Meeting

    December 4 @ 1:00 pm - 1:30 pm EST

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