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    Instagrammers Beware: New Scam Uses Fake Two-factor Authentication

    Two-factor authentication (2FA) is a security feature designed to prevent unauthorized access to many online accounts, like your email account and your social media accounts. If you enable two-factor authentication, you’ll be asked to enter a special login code or confirm your login attempt each time access to your account is attempted from an unauthorized […]

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    NYTimes.com Academic Pass

    FIT is happy to be part of the New York Times Readership program one benefit provides digital access to the New York Times from September till June with ‘Academic Pass’. This benefit is available to all FIT Students, Staff, and Faculty. The Academic Pass provides you with full access to NYTime.com and most features of the NYTimes app (example […]

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    FIT Phones and Voicemail Basics

      The navigation map below is for the FIT Voicemail system. Click to Enlarge How do I log into my phone? 1. Log in from the initial screen when it prompts you for your extension 2. Enter your extension in 7XXXX format 3. Press Enter 4. Enter your password (do not know your password ask […]

Contact Us

Open at Ticket:
TechHelp.fitnyc.edu

Call Us: 
212-217-HELP (4357)

Visit Us in the Feldman Center 
Students: C307A
Employees: C305B

TechHelp Hours*
Monday – Friday
8:30 am – 10 pm

*Closed when the College is Closed and from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting.

Top FAQs

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Connect to the Wireless (WiFi) Network (FITAIR)

Please be advised that some devices may not work on the FIT Wireless network.  These devices are currently unsupported by the IT Department at FIT. Many of the devices not supported were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue […]

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Maintenance and Support Changes

  1. Time and Attendance Links Deactivated in MyFIT

    September 18 @ 8:00 am - October 1 @ 11:30 pm EDT

  2. Planned Maintenance All IT-Supported Services

    September 29 @ 8:00 am - October 1 @ 5:00 pm EDT

  3. College Closed for Rosh Hashanah

    September 30 - October 1

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