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    College Closed for Winter Recess

    The college is closed for Winter Recess beginning Monday, December 24, 2018, and will re-open Wednesday, January 2, 2019. As a reminder, when the college is closed the Administrative Office at FIT are also closed – including the Division of Information Technology. If you have questions while the college is closed, please visit our FAQs at it.fitnyc.edu/get-help/faqs. You […]

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    Introducing the IT Strategic Plan

    The IT Strategic Plan focuses on the two year period from 2018 to 2020 and is a reflection and extension of the broader FIT Strategic Plan. The FIT Plan has three core goals: creative excellence, innovation, and cultural enhancement via diversity, civility, and sustainability. These three fundamental goals translate into the IT Strategic plan as […]

  • Division of IT Staff Wearing Pink for Breast Cancer Awareness

    IT Core Values Word of the Month program

    The Division of Information Technology has a set of commonly-held values which define our culture and beliefs as an organization. Civility, teamwork, customer service, professionalism, and accountability. These five words chosen by our IT staff are the building blocks of our core values statement: Our IT values are part of our DNA. They guide the […]

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    3 Things to Know About Your Final Grades

    The Division of Information Technology assists the college with making the links for grades available within MyFIT. We also help students with accessing their MyFIT account so that they can see their grades. Can’t log in to MyFIT, contact TechHelp. 1.  The process for publishing final grades to MyFIT After you complete a class, your professor […]

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    Stay Cybersafe—Avoid Holiday Scams

    Don’t give cybercriminals the gift of an easy target this holiday season. Stay off the cybersecurity naughty list by avoiding falling for these scams: Phony Shipping Status Emails You are likely expecting more package deliveries this time of year a fact cybercriminals seek to exploit by sending fake shipment and delivery notification emails and text […]

Contact Us

Email Us: TechHelp@fitnyc.edu

Call Us: 212-217-HELP (4357)

Visit Us in the Feldman Center 
Students: C307A
Employees: C305B

TechHelp Hours*
Monday – Friday
8:30 am – 10 pm

*Closed from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting.

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Top FAQs

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Connect to the Wireless (WiFi) Network (FITAIR)

Please be advised that some devices may not work on the FIT Wireless network.  These devices are currently unsupported by the IT Department at FIT. Many of the devices not supported were designed to work in home network environments, and therefore do not fully function on a campus network environment. Many universities are experiencing the same issue […]

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Maintenance and Support Changes

  1. Network Maintenance Business and Liberal Arts Center

    December 15 @ 6:00 am - 8:00 am EST

  2. Planned maintenance: MyFIT and additional IT-supported services

    December 16 @ 1:30 pm - 10:00 pm EST

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