How to register to use Self-Service Password Reset (SSPR)
Instructions
Self-Service Password Reset (SSPR) registration is required to enable you to change your password without TechHelp assistance.
- You must have a current, non-expired FIT Password to register. If you have forgotten your password or your password has expired, please contact TechHelp for support.
- If you need assistance with a generic email account (i.e., [email protected]), please contact TechHelp for support.
Click the “Register to use SSPR” button to be directed to the Self-Service Password Reset (SSPR) registration page.
Enter your FIT email address and click the “Next” button.
Enter your FIT password and click the “Sign in” button.
Enter your response to “Stay signed in?”
Note: If you are on a shared computer, select “No”.
You will be presented with a screen to configure Microsoft Authenticator and/or phone to use the Self-Service Password Reset. You’ll need to set up at least one of the options to access your FIT account and use Self-Service Password Reset. You may choose to set up both Microsoft Authenticator and phone. The default and the recommended method is Microsoft Authenticator.
After completing the setup option(s), you’ll automatically be redirected to your Office 365 Security Info page, where you can explore additional optional actions including:
- Add a sign-in method: Click the + (plus sign) next to “Add sign-in method” to include additional options.
- Update or remove a method: Select Change or Delete to modify existing sign-in methods.
- Sign out everywhere: Click this option to force a sign-out from all devices for added security.
