FIT IT Toolkit:
Working Remotely
About this Guide
This guide was created to help employees with information from our Self-Service Articles, Service pages, and Tech Tips to bring you a summary of what you need to know in regards to technology and services supported by the Division of Information Technology.
This guide provides an overview of resources available for employees that are working remotely.
Visit fitnyc.edu/campus-return for more information regarding fall 2021.
Remote Tools
Many of the IT resources used for on-campus have always been available for our use remotely. The Division of Information Technology continues to work to assist with providing new solutions to respond to the new needs.
Hosting a Web Meeting
A major part of Remote Working involves using online meeting and screen sharing tools. Cisco Webex and Google Meet available to enrolled students, staff, and faculty members at FIT. Check our Employe Training page for our current training schedule or register for a 1:1 Orientation and Troubleshooting appointments by creating a ticket at TechHelp.fitnyc.edu and search for “Webex” or “Meet” to request an appointment.
Training Resources for Employees
FIT Training Resources
The Division of Information Technology offers workshops and training courses to current FIT employees on various system-based applications.
The Writing & Speaking Studio professional consultants are available to help FIT employees with a variety of writing and speaking projects. Email to learn more and schedule an appointment.
Google Resources
The Google Workspace Training and Help Center has guides for each Google Workspace product.
Create your Technology Backup Plan
While we make every effort to make sure resources are available and classroom and work time are uninterrupted, there are unforeseeable circumstances that impact services, such as weather, hardware failure, or an outage from a service provider. Additionally, you may experience local power or internet outages from your remote working location. Therefore it’s always good to have a technology backup plan and communicate your plan with your colleagues. A few suggestions to include in your plan:
Check your FIT Voicemail
Remote Access Option
Even when you are are not on campus you can check your voicemail and update your personal greeting.
Check your FIT Email
The Importance of Email
When working remotely, email is one of the most critical communication tools and is the main method Divisions will alert you about important information.