FIT IT Toolkit:
Working Remotely

FIT Training Resources

IT Preparedness for Remote Work

IT Preparedness for Remote Work: Web Access, File Management, and Collaboration provides suggestions, guidance, and lessons on how to use a variety of remote tools.

You may also watch the Custom LinkedIn Learning video playlist.


The Office of Online Learning and the CET are offering the following workshops:

  • Blackboard Basics 
  • Connect Synchronously with your class via Blackboard Collaborate
  • Blackboard Pedagogy

Top IT Services Available Remotely

Visit our Remote Access to the FIT Network page for
a list of services that are only available on campus.

Most IT-supported services are accessible even when you are not on campus. Such as:

Collaboration Tools

Sign in using your FIT email address and username to access G Suite Collaboration tools.

Learn more about G Suite from Google’s Learning Center: 


Gmail lets you send and search for messages, organize your inbox, and build relationships with integrated chat and video calls.


Calendar lets you keep track of important events, share your schedule, and create multiple calendars.


Forms lets you manage event registrations, create quizzes, analyze responses, and more.


Slides lets you create pitch decks, project presentations, training modules, and more.


Drive lets you keep all your work in one place, view different file formats without buying extra software, and access your files from any device.


Docs lets you write reports, create joint project proposals, keep track of meeting notes, and more.


Sheets lets you handle task lists, create project plans, analyze data with charts and filters, and more.


Hangouts Chat lets you ask quick questions, collaborate in group chats, and more.

Screensharing Tools


Hangouts Meet is part of G Suite. You can access Hangouts Meet
using your FIT email and username

Hangouts Meet tutorials are available at Hangouts Meet Help.
Watch our instructional video on how to get started.



FIT faculty and staff can access Webex
with their FIT credentials at

Webex how-to videos are available from Cisco Webex on YouTube
Getting started video guide


Logging In

To log in to Blackboard, go to in your web browser. (DO NOT add “www” to the address.)

Enter your FIT Username and Password (same credentials as you use for MyFIT and G Suite).

Once you have entered your credentials, click Login.                    

Using Blackboard

The Open SUNY Support Services HelpDesk provides primary support for Blackboard for FIT.

Current students, faculty, and staff may Open SUNY for any questions specifically related to online courses on the college’s Blackboard website.

More Resources

Phone Tips

Check your FIT voicemail from home

  1. Dial (212) 217-8888
  2. Press #
  3. Enter your Mailbox Number/Phone Extension (7-XXXX)
    Note: the system takes a few seconds after you enter your extension before you will hear the next prompt. 
  4. Enter your password, then press #

More voicemail tips including a map of the voicemail system options. 

Find contact information

  1. Search the Online Directory 
  2. Download and use the FIT mobile app to search the employee directory – click on the contact information and dial directly from your cellphone
  3. Google Contacts – FIT’s G Suite apps contains FIT’s global address book allowing you to search for FIT community members

External Resources

Many of our vendors and partners are creating great resources to give tips and training during this time. 


Google has created a temporary hub of information and tools to help instructors during this time. For more advance training resources, select the links in the Collaboration Tools section on this page.

LinkedIn Learning

Faculty:  Teaching On-Line!  ALL 23 LinkedIn Learning Courses NOW OPEN!

Course Recommendations from LinkedIn Learning’s Senior Account Manager, Higher Education-NY for Online Teaching:

Staff & Faculty:  Working from Home!  ALL 16 LinkedIn Learning WFH Courses NOW OPEN

Course Recommendations from LinkedIn Learning’s Senior Account Manager, Higher Education-NY for Working Remotely and additional suggestions:

Additional Help

As demand increases, the most efficient method to request IT assistance is by opening a ticket on the self-service portal.