IT Faculty Toolkit for 
Remote Teaching

IT Faculty Toolkit for Remote Teaching

Instructor Making Video Lesson Standing Indoor, Focus On Camera

About this Guide

The Division of Information Technology is committed to assisting our faculty in meeting their needs and their students’ needs as we continue in the remote learning environment. This IT Guide combines information from our Self-Service Articles, Service pages, as well as selected external resources. 

Guide Includes

Remote Teaching Tools

While many of the IT resources used for on-campus learning and teaching have always been available remotely. The Division of Information Technology worked to assist with providing new solutions to respond to the new needs introducing, FIT Remote Labs, FIT Book It, and #CampusClear to help the FIT community gain access to important resources while adhering to social distancing guidelines.

Blackboard

Blackboard is FIT’s learning management software (LMS) for online, blended, and remote learning courses.

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Leostream lockup no bg 

FIT Remote Labs

FIT Remote Labs powered by Leostream, is used to access FIT campus labs and classrooms. Enabling the FIT community to use educational software.

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FIT Book It

FIT Book It, powered by LibCal is the college’s new reservation service, to check availability and book spaces that will be managed to assure health and safety.

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#CampusClear Logo

#CampusClear

#CampusClear is a mobile and web app for health screening before visiting the FIT Campus.

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Webex icon

Cisco Webex

Cisco Webex is a full-featured video-conferencing platform. Using your browser, share your video, desktop, and presentations.

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Adobe

Adobe Creative Cloud (CC) a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX, and more. FIT faculty may request Adobe CC by opening a ticket.

 

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Google Meet Logo With Word Meet 250x250

Google Meet

Real-time video-meetings by Google. Using your browser, share your video, desktop, and presentations.

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Duo Logo

Duo

Duo for two-factor authentication required to access and use FIT Remote Labs.

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Google Workspace Logos

Google Workspace

All FIT employees and students have access to Google Workspace. Including Gmail, Docs, Calendar, Drive, and many additional applications that enhance communication and collaboration.

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MyFIT Logo

MyFIT

MyFIT is a gateway to FIT’s online services such as registration, financial aid, bill payment, and academic course information.

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LinkedIn Learning Logo White Text Blue Background

LinkedIn Learning

LinkedIn Learning offers more than 5,000 on-demand courses on business, creative, and technology skills, and it’s available at no additional cost to all active FIT employees and students.

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MS Office Logo

Office 365

Microsoft Office 365 is a suite of cloud-based applications including Word, Excel, PowerPoint, OneNote, Outlook, Publisher, Sway, and Access.

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Adobe 
Adobe Creative Cloud (CC) a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. Eligible students* get an Adobe CC subscription.
Learn More

Blackboard
Blackboard is FIT’s learning management software (LMS) for online, blended, and remote learning courses.
Learn More

#CampusClear
#CampusClear is a mobile and web app for health screening before visiting the FIT Campus.
Learn More

Citrix Webex
Cisco Webex is a full-featured video-conferencing platform. Using your browser, share your video, desktop, and presentations.
Learn More

Duo
Duo for two-factor authentication required to access and use FIT Remote Labs.
Enroll Now

FIT Book It 
FIT Book It, powered by LibCal is the college’s new reservation service, to check availability and book spaces that will be managed to assure health and safety.
Learn More

FIT Remote Labs
FIT Remote Labs powered by Leostream, is used to access FIT campus labs and classrooms. Enabling the FIT community to use educational software.
Learn More

Google Meet
Real-time video-meetings by Google. Using your browser, share your video, desktop, and presentations.
Learn More

Google Workspace
All FIT employees and students have access to Google Workspace. Including Gmail, Docs, Calendar, Drive, and many additional applications that enhance communication and collaboration.
Learn More

Linkedin Learning
LinkedIn Learning offers more than 5,000 on-demand courses on business, creative, and technology skills, and it’s available at no additional cost to all active FIT employees and students.
Learn More 

MyFIT
MyFIT is a gateway to FIT’s online services such as registration, financial aid, bill payment, and academic course information.
Learn More

Office 365
Microsoft Office 365 is a suite of cloud-based applications including Word, Excel, PowerPoint, OneNote, Outlook, Publisher, Sway, and Access. 
Learn More

More Software 
Learn More

Student Remote Resources

As faculty, we know that you care deeply about our students having the resources and support they need to succeed, no matter if learning is in a physical classroom or a virtual one. Faculty may use or direct students to the student guide for answers to their common IT remote resource questions.

Laptop with FIT IT Student Toolkit Displayed

Student Remote Resources

As faculty, we know that you care deeply about our students having the resources and support they need to succeed, no matter if learning is in a physical classroom or a virtual one. Faculty may use or direct students to the student guide for answers to their common IT remote resource questions.

Laptop with FIT IT Student Toolkit Displayed

Hosting a Web Meeting (or Class) 

A major part of Remote Teaching involves using online meeting and screen sharing tools. Cisco Webex and Google Meet available to enrolled students, staff, and faculty members at FIT. Check our Employe Training page for our current training schedule or register for a 1:1 Orientation and Troubleshooting appointments by creating a ticket at TechHelp.fitnyc.edu and search for “Webex” or “Meet” to request an appointment.

FIT Remote Labs + Duo

FIT Remote Labs powered by Leostream, coupled with Duo for two-factor authentication, is an easy-to-use and fully secure method to access educational software that would otherwise be “trapped” on campus. Troubleshooting Guide for Teachers to Assist Students using FIT Remote Labs (FRL)

 

Video Tutorial

Table of Content:
How to sign in1:05 
Enroll in Duo1:19
Using FRL1:54
Video Conferencing Tools3:44
Faronics Insights – 4:27
How to sign out – 6:54

Video Tutorial

Table of Content:
How to sign in1:05 
Enroll in Duo1:19
Using FRL1:54
Video Conferencing Tools3:44
Faronics Insights – 4:27
How to sign out – 6:54

Using FIT Remote Labs in 4 Easy Steps

One

Install Duo


Duo is required for two-factor authentication.

Two

Enroll Duo


Compete your Duo account creation and enrollment to use FIT Remote Labs.

Full enrollment instructions

Three

Sign in to FIT Remote Labs


Access the Computer Commons or your classroom computers, using FIT Remote Labs.

Full sign in and use instructions

Four

Sign out FIT Remote Labs


When you are finished working on your FIT Remote Labs computer or your class session is over, sign out. 

Full sign out instructions

Training Resources for Faculty

Video Conference on Mac Laptop

FIT Training Resources

The Office of Online Learning offers Live Online Training Sessions. 

The Writing & Speaking Studio offers consultation and online resources.

The Division of Information Technology offers workshops and training courses to current FIT employees on various system-based applications.

Linkedin Learning

LinkedIn Learning offers more than 5,000 on-demand courses on business, creative, and technology skills, and it’s available at no additional cost to all active FIT employees and students.

Course Suggestions: 

First-time user? Learn how to create an account.

Computer and mobile devices with LinkedIn Learning videos displayed
Computer and mobile devices with LinkedIn Learning videos displayed

Linkedin Learning

LinkedIn Learning offers more than 5,000 on-demand courses on business, creative, and technology skills, and it’s available at no additional cost to all active FIT employees and students.

Course Suggestions: 

First-time user? Learn how to create an account.

Multiple Devices with Google Workspace Apps Displayed

Google Resources

Google has created a temporary hub of information and tools to help instructors during this time.

The Google Workspace Training and Help Center has guides for each Google Workspace product. 

Create your Technology Backup Plan

While we make every effort to make sure resources are available and classroom and work time are uninterrupted, there are unforeseeable circumstances that impact services, such as weather, hardware failure, or an outage from a service provider. Additionally, you may experience local power or internet outages from your remote working location. Therefore it’s always good to have a technology backup plan and communicate your plan with your students. A few suggestions to include in your plan: 

Know where to check for scheduled maintenance or a known outage impacting services. For IT-supported service, please visit our System Status page

How you and your students will communicate with each other 

What is your backup service for Web Meetings

How to use your phone or another device as a hotspot

Check your FIT Voicemail

Remote Access Option

Even when you are are not on campus you can check your voicemail and update your personal greeting

Check your FIT Email

The Importance of Email 

When teaching remotely, email is one of the most critical communication tools and is the main method Divisions will alert you about important information.

Report a Problem 

Reporting a problem to the Division of Information Technology is easy. Submit a ticket to TechHelp, and our team will attend to the problem as soon as possible.

*TechHelp is closed when the college is closed. View the FIT Academic Calendar for dates and more details.

Support Hours This Week

Monday8:00 AM — 10:00 PM
Tuesday8:00 AM — 10:00 PM
Wednesday8:00 AM — 10:00 PM
Thursday8:00 AM — 10:00 PM
Friday8:00 AM — 10:00 PM
SaturdayClosed
SundayClosed

Report a Problem 

Reporting a problem to the Division of Information Technology is easy. Submit a ticket to TechHelp, and our team will attend to the problem as soon as possible.

Support Hours This Week

Monday8:00 AM — 10:00 PM
Tuesday8:00 AM — 10:00 PM
Wednesday8:00 AM — 10:00 PM
Thursday8:00 AM — 10:00 PM
Friday8:00 AM — 10:00 PM
SaturdayClosed
SundayClosed


TechHelp is closed when the college is closed. View the FIT Academic Calendar for dates and more details.