TechHelp menu options

Phone Menu Options When You Call TechHelp
212-217-HELP (4357)

STUDENT, ALUMNI OR APPLICANT: PRESS 1

Then select one of the options
Press 1
 For cable TV or jack repair.

Press 2 To speak to an IT Support Technician.

Press 3 To hear these options again.

STAFF OR FACULTY: PRESS 2

Then select one of the options
Press 1
 For telephone, voicemail, cable TV or wiring installation requests

Press 2 For technical assistance in a lab or classroom

Press 3 To speak to an IT Support Technician.

Press 4 To hear these options again.

TECH TIP

You can bypass the menu by pressing both digits for the option you want.

For example…
If you are a Student that needs help with your Login for MyFIT – you can Press 1 then 2 to be connected to an IT Support Technician.

If you are Faculty that needs help in a computer lab – you can Press 2 then 2 to be connected to Academic Computing.