Self-Service Articles Accounts & Passwords

Learn about any additions, modifications, or removal of any that could have an effect on IT services.

Hands clicking "Forget FITAIR" on phone

Account Locked Out or Suspended

Web Client Version to Old Error Message

Banner Error: “ORA: Invalid username/password; logon denied”

iPhone left on Car Seat

Be Cybersafe when your phone is lost or stolen

Small Home Cannon Printer

Can I bring a printer to FIT

Image of woman looking at mac desktop

Computer and Printer Standards for FIT Staff and Faculty

Photo of phone with Mail icon 20 unread messages

Configure a phone to receive FIT Email

Macbook, Tablet, and three phones on a dark colored desk

Connect a device to FITAIR

Black and White XBox

Connect to the FIT Wired Network (Residence Halls Only)

Computer keys on grey background spelling out Email

FIT Email Retention

Close-up of man using a surface tablet

FITGuest Wifi Access

Screenshot from Pwned Passwords

Has your information been compromised

Student sitting on college campus with laptop

How do I connect to eduroam?

Meeting with person standing checking email on laptop

How do I find the oldest email in Gmail?

Download Home Directory Zip Archive 1536x1003

How to access a migrated FIT Home Directory

Swirled Paint art with text -Make it with Adobe Creative Cloud.-

How to access Adobe CC

Woman Typing Credit Card Numbers onto Computer

How to add money to your Campus Card online

Stitch using Phil Station

How to add money to your Campus Card using a Campus Pay Kiosk

Person canceling an FIT Book It booking on cell phone

How to cancel an FIT Book It booking

Hitachi ID Identity and Access Management Suite: Login - Security Questions

How to change your Finance Enterprise password

Person tapping on change password button on device

How to change your FIT password using Self-Service Password Reset (SSPR)

Office Phone with Message Light On

How to change your voicemail password?

Person dialing in to voicemail from mobile phone

How to check FIT voicemail

BW photo of man looking over over laptop

How to check for suspicious activity on your account

Computer with LinkedIn Learning on screen

How to create a separate LinkedIn Learning account

Person Cutting an FIT ID

How to deactivate a lost or stolen FIT ID Card (Campus Card)

Person writing in notebook while looking at laptop

How to Disconnect Your LinkedIn Profile from your LinkedIn Learning

Apple computer on desk with mug and phone

How to enable Two-Factor Authentication (2FA) on a FIT Google Account

Duo on Tablet

How to enroll in Duo

Computer with Envelopes Floating out of the screen

How to filter mail older than a certain date in Gmail

Man in blue shirt on a laptop in a room with photos taped to wall

How to find your MAC Address and IP Address

Student with Backpack on Lap looking at Phone

How to forget FITAIR on a device

Google Account Personal info page

How to have your chosen first name displayed in G Suite, including Google Meet and Gmail

Duo Installed on iPhone

How to install Duo Mobile

How to install Microsoft Office 365

Word Virus with Red and White Binary in Background

How to install Sophos Home Antivirus

Person using a mac computer

How to install Windows on a Mac with Boot Camp Assistant

Smart phone on notes

How to keep your data private by managing permissions like a pro

Laptop with a Key Coming Out of the Screen

How to lock your computer

Office Phone Next to Printer

How to log in to a desk phone?

How to log in to Brightspace

Close-up of phone buttons

How to log out of a desk phone?

Laptop with FIT Book IT displayed

How to make a booking in FIT Book It

How to make Gmail your default mail client

Close up of Spam Definition

How to manage spam

Laptop with MS Office 365 Password Login Page Displayed

How to manage your Office 365 password

Computer with FIT IT Ticket Portal Homepage

How to open a ticket (report a problem)

Lock sitting on Document

How to password protect a Microsoft document

Closeup of the word READY printer screen

How to Print using Pay-for-Print

Person checking phone for SSPR Authentication Code

How to register to use Self-Service Password Reset (SSPR)

Stitch Releasing a Print Job

How to release a print job (Pay-for-Print)