How to forget FITAIR on a device

IT Service article relates to: Hardware,Internet,Telephone

This article is intended for:

Last Updated: Thursday, November 4, 2021

Instructions

By default, many devices are set to automatically connect to known wireless networks (like FITAIR). If you change your FIT password you must update the devices connect to FITAIR with your new password. If you neglect to take this step your devices will attempt to automatically connect to FITAIR with an invalid password causing your account to be locked out or suspended temporarily.

Solution: Update your wireless devices with your new/current password. The simplest way to do this is to Forget FITAIR on your device then reconnect to the network.

Use the menu on the right to jump to the instructions for your device. Viewing these instructions on a mobile device, click on the tab on the right to view the menu.

How to Forget FITAIR on iOS devices

Phones and tablets cache your password setting for connecting to WiFi networks in order to connect you faster. Please follow these steps to ensure that your account will not get locked out by a wireless device.

Select “Settings” from your Apps
Select Wi-Fi
Tap the info icon or the blue arrow next to the FITAIR network
Select “Forget this Network”
Select “Forget”
Go to How to Connect iOS to FITAIR and re-connect your device with your new password.

How to Forget FITAIR on an Android device

Note screenshots and instructions may vary slightly depending on your device and operating system.

1.) Open your phone’s Settings app

2.) Navigate to saved WiFi networks, select Connections or Network & Internet, then Internet.

Tech Tip: On some phones, you can just tap the Wi-Fi network you’re connected to and select Saved networks, then jump ahead to step 4.

On some phones, navigate to Wi-Fi settings and then select Advanced. This may be hiding under a three-dot menu in the top right-hand corner.

Android Settings then Network and internet

3.) Now you’ll see a list of all the Wi-Fi networks currently saved on your phone.

On some phones, you may need to go to your advanced Wi-Fi settings, select Manage networks. This is usually found beneath Network Settings.

4.) Select FITAIR, and select Forget.

Go to How to Connect your Android Device to WiFi and re-connect your device with your new password.

How to forget FITAIR on a Mac

If you are connecting to FITAIR on an Apple computer and recently changed your password and are having problems reconnecting to WiFi, you will want to follow the steps below.

1. Go to System Preferences

Method 1: Find system preference in your dock

Method 2: Click the Apple icon in the top left corner of your computer and selecting System Preferences from the drop-down menu.