How to forget FITAIR on a device

By default, many devices are set to automatically connect to known wireless networks (like FITAIR). If you change your FIT password you must update the devices connect to FITAIR with your new password. If you neglect to take this step your devices will attempt to automatically connect to FITAIR with an invalid password causing your account to be locked out or suspended temporarily. 

Solution: Update your wireless devices with your new/current password. The simplest way to do this is to Forget FITAIR on your device then reconnect to the network. Use the menu below to jump to the instructions for your device. 

How to Forget FITAIR on iOS devices

Phones and tablets cache your password setting for connecting to WiFi networks in order to connect you faster. Please follow these steps to ensure that your account will not get locked out by a wireless device.

  1. Select “Settings” from your Apps
    Settings Selected on iOS

  2. Select Wi-Fi
    Wi-Fi Selected on iOS
  3. Tap the info icon or the blue arrow next to the FITAIR network
    Arrow Pointed at Info Icon Next to FITAIR Network
  4. Select “Forget this Network”
    FITAIR Forget this Network Highlighted
  5. Select “Forget”
    Arrow on Forget on Forget Wi-Fi Network Message
  6. Go to How to Connect iOS to FITAIR and re-connect your device with your new password.

How to Forget FITAIR on an Android device

1.) Select “Settings” from your App list.

How to forget FITAIR on a device

2.) Select Wi-Fi (do not turn off – you are selecting Wi-Fi to reveal the full list of networks available)

How to forget FITAIR on a device

3.) Select “FITAIR” from the Wi-Fi networks (you should already be connected)

How to forget FITAIR on a device

4.) Click “Forget”

How to forget FITAIR on a device

5.) Go to How to Connect your Android Device to WiFi and re-connect your device with your new password.

How to forget FITAIR on a Mac

If you are connecting to FITAIR on an Apple computer and recently changed your password and are having problems reconnecting to WiFi, you will want to follow the steps below.

1. Go to System Preferences

Method 1: Find system preference in your dock

Method 2: Click the Apple icon in the top left corner of your computer and selecting System Preferences from the drop-down menu. 

How to forget FITAIR on a device

2. Select Network

In the System Preferences pane click the Network icon. 

How to forget FITAIR on a device

3. Click on Wi-Fi on the left pane then click Advanced

How to forget FITAIR on a device

4. Select FITAIR, click the minus sign and click done. You have now successfully forgotten FITAIR

How to forget FITAIR on a device

How to forget FITAIR on a Windows 10 devices

If you are connecting to FITAIR on a Windows 10 computer and recently changed your password you will want to follow the steps below.

1.) Click the WiFi icon in the lower right-hand corner

How to forget FITAIR on a device

2.) Click “Network settings”

How to forget FITAIR on a device

3.) Click Manage Wi-Fi Networks

How to forget FITAIR on a device

4.) Find FITAIR and click “Forget”

How to forget FITAIR on a device