About this Guide
This guide was created to help Visiting Interns, individuals that are not FIT students but living in the Residence Halls with a summary of what you need to know in the Residence Halls in regards to technology and services our division supports.
Your Username and Password
Your FIT username, FIT Password and FIT ID number (Visiting Intern ID number) were provided to you in your check-in letter from Residential Life.
You will use this information to connect to FITAIR and SpectrumU.
Password Help Center Articles
Need additional assistance with your password, visit the Password Help Center for full details.
What to bring
We recommend you review the Residential Life page for full details on what to bring. However, when it comes to technology there are some devices you will not be able to use at FIT such as wireless printers and smart assistants like Amazon Echo (Alexa) and Google Home.
Streaming TV with SpectrumU
In Spring 2021, FIT switched cable TV services from traditional cable services through RCN to streaming TV service with SpectrumU, view Change Announcement.
Sign in to activate your SpectrumU account.
Internet
FITAIR is FIT’s wireless network. FITAIR is available in each of the Residence Halls. Additionally, there is an ethernet jack for each resident in a room, Tech Tip you may have to move furniture to locate the data jack for wired connections.
What devices can I connect at FIT?
Only devices that support the 802.1x standard for authentication can connect to the FIT Wireless network at this time. Many game consoles do have wireless connection capabilities, but most do not support the 802.1x standard. For devices that do not support 802.1x, they can only be connected using an ethernet cable and data jack. Some devices may require an ethernet adapter to use an ethernet cable. Review full list.
Get Connected to FITAIR
Learn how to connect your device:
Campus Resources
If you need assistance with issues not related to technology or supported by our Division, the following areas may be able to assist.
Residential Life
Residential Life is responsible for the FIT Residence Halls.
Public Safety
Each residence hall has 24-hour security coverage. Security concerns should be directed to the Department of Public Safety.
Laundry Room
There are washing machines and dryers located in each residence hall, which are maintained by an outside vendor, not the Division of Information Technology.
If a machine is out of order, please report to the vendor and to the Residential Life Office. For reimbursements please contact the vendor directly. Vendor contact information is posted in every laundry room or can be obtained from Residential Life, the Division of Information Technology cannot assist with Laundry Room issues.
TechHelp
Visiting Interns may contact FIT’s TechHelp for assistance with connecting to FITAIR and SpectrumU. In order to assist with password issues, be prepared to provide your FIT ID number (also called VI number or NSSR number).