How to connect to SpectrumU (streaming TV)

IT Service article relates to: Television

This article is intended for:

Student

Last Updated: Monday, February 22, 2021

Instructions

SpectrumU

In Spring 2021, FIT switched cable TV services from traditional cable services through RCN to streaming TV service with SpectrumU.

View Service Change Announcement

Activation Deadline

Sign in to activate your SpectrumU account by Sept. 15, 2021. You will be able to sign in to activate your account after your move-in date. Eligible students that do not activate their account by Sept. 15 will not have SpectrumU access for 2021.

Who can use SpectrumU

SpectrumU services are only available to current residents living in one of the Residence Halls (Alumni, Coed, Nagler, or Kaufman) who activate their account before the activation deadline.

Stream with app, Roku or on laptop*

Download the app on your
phone or tablet.

Visit SpectrumTV.com
on a computer

Setting Up Your Roku

To set up Roku for the first time:

Visit Roku.com and create a new account.
Follow the prompts to register your Roku player or Roku TV using the code provided.
Make sure your Roku is activated and connected to the internet.

For further assistance, contact Roku support.

At this time, Roku devices that have an Ethernet connection option are compatible with a wired connection.

*Supported Devices and Web Browswers

Apple device requirements:
Android device requirements:
Kindle Fire tablet requirements:
Roku device requirements:
Web browser requirements:
Additional supported devices coming soon:

Sign in to SpectrumU account

Screens and steps may vary by device and if you are signing in for the first time.

1. Select SpectrumU

App users may skip to step 2 if they are not presented with this screen.

Do not enter your username and password on this screen. Scroll until you see the SpectrumU options, click the “Sign In to SpectrumU button or “Go to SpectrumU” link.

2. Enter the FIT Domain

Enter fitnyc.edu (the FIT domain) then click the “Submit” button. Note: if you have accessed SpectrumU using your FIT account this screen may already have the FIT domain entered.

3. Authenticate with your FIT Credentials

Enter your FIT Username and Password (same as you do for MyFIT).
Click the “Sign in” button.

MyFIT Sign In Page with Cursor on Button

4. Terms and Conditions

You will be presented with the Welcome to SpectrumU screen. Click the “Continue” button if you agree to the terms and conditions and to start watching TV.

SpectrumU features

SpectrumU is not the same as Spectrum TV app; however, the navigation and features presented in this Spectrum TV video are extremely similar to what you will encounter with SpectrumU. Note: Parental controls are not available on SpectrumU

Take the Feature Tour
1. Sign in
2. Go to Settings.
3. Select Tips.
4. Select Tips again.
Startup Channel
You can choose a default channel you want to play automatically each time you sign in to the SpectrumU.

To set your startup channel:
1. Sign in to the SpectrumU.
2. Select the Settings tab.
3. Select Preferences.
4. Choose Startup Channel and then Manage Startup Channel. Make sure Startup Channel is toggled ON.
5. Select a startup channel from your list of Favorites, or from the channel lineup. Your changes will take effect when you quit and relaunch the SpectrumU.
Note: If Startup Channel is toggled OFF, you’ll continue to see the last channel you were watching when you reopen the app.

You’ll need to set your startup channel on each new device. You can change your preferences at any time by following the steps above.
Watch Live TV
Watch Live TV
Select Live TV at the bottom of your screen.

To view in full screen, tap on the video.

Note:

If you don’t see a program listed in Live TV, it’s either currently unavailable or may not be included with SpectrumU or when you are not connected to FITAIR.

Closed Captioning (CC): Tap the (CC) icon on the screen to activate.

Secondary Audio program (SAP): Tap the SAP icon on the screen to activate.
Restart Programs on Live TV
View the TV Guide
1. Select the Guide icon at the bottom of your screen.
2. Browse the detailed list of channels, programs, and scheduling.
Helpful Tips on the Guide Screen
- Select the magnifying glass icon to search for specific titles, people, and network names.
- Select the down arrow icon at the top right corner to sort or filter channels.
Add TV Shows to Your Favorites List
1. Select a program from the Guide.
2. Select Add to Favorites.
3. Go to the main Guide screen and select the down arrow icon (top right corner).
4. You can filter channels to view the ones from your favorites.
Watch On Demand
1. Select the On Demand icon at the bottom of your screen.
2. Choose from Featured, TV, Movies, Kids, or Networks toward the top.
3. Select a program from the list to watch.
Your On Demand dashboard will feature custom recommendations based on your preferences and viewing history. The more content you watch, the more personalized your list will be.

Frequently Asked Questions

Can I connect to SpectrumU using my TV with a Coaxial Cable?
Can I connect with Chromecast, Roku Streaming Stick, Firestick, or other streaming devices?
Can I use SpectrumU off-campus?
Can I select shows to record and watch later?
Do I have to sign in every time I want to stream tv?
Can I cast or use mirroring to watch SpectrumU on my TV?
I can’t connect, what do I do?
1. Are you a current resident living in the Residence Halls? SpectrumU services are only available to current residents living in one of the Residence Halls (Alumni, Coed, Nagler, or Kaufman).
2. Check to see if there is planned maintenance or an service incident by visiting the System Status page.
3. Are you connected to FITAIR?
4. Can you sign in to MyFIT?
5. Can you access SpectrumU on another device?
6. Unable to resolve with the above suggestions, contact TechHelp. If TechHelp is closed, you may contact Spectrum at 888-812-2591 and press 1 for Technical Support.