Resolved November 20 at 9:47 AM Pay for Print services have been restored. Original Message November 30 at 7:35 AM Pay for Print services are currently unavailable our team is working to restore.
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Resolved November 29 at 11:36 AM Pay for Pring services have been restored. Original Message November 29 at 8:27 AM Pay for Print services are currently unavailable. Clients will not be able to release a print job. We are working diligently to restore services.
On Tuesday, Dec 4 from 10 – 10:30 AM our Networking team will perform mandatory maintenance to the FITGUEST network. During this time FITGUEST (WiFi) connections will be unavailable or experience service interruptions.
On Saturday, December 1 from 6 – 8 AM, we will be performing network upgrades. During this time, IP phones and wired and wireless internet services will be unavailable or have intermittent interruptions in the Dubinsky Student Center (A-Building). If you are unable to connect after maintenance is complete, please try rebooting your phone by disconnecting […]
Today, November 27 at 11 AM our Cable TV vendor and on-site support team will be performing an emergency reboot of the Cable TV services in an attempt to resolve reports of pixelated channels. The reboot will take 5 to 15 minutes. Thank you for your cooperation as we continue to support FIT services.
Resolved November 27 at 9: 30 AM Pay for Print service have been restored. Original Message November 27 at 9:07 AM Pay for Print services are currently unavailable. Clients will not be able to release a print job, and print release stations will display a “Gateway Timeout” error. We are working diligently to restore services
The IT Strategic Plan focuses on the two year period from 2018 to 2020 and is a reflection and extension of the broader FIT Strategic Plan. The FIT Plan has three core goals: creative excellence, innovation, and cultural enhancement via diversity, civility, and sustainability. These three fundamental goals translate into the IT Strategic plan as […]
The college is closed for Thanksgiving Recess Thursday (11/22) to Sunday (11/25). As a reminder, when the college is closed the Administrative Offices at FIT are also closed – including the Division of Information Technology. If you have questions while the college is closed, you can email TechHelp@fitnyc.edu, and we will reply as soon as possible […]
Resolved November 13 at 12:03 PM Office Phone services have been restored for the Goodman Center 3rd Floor. Original Message November 13 at 11:01 AM IT is working with our vendor to restore phone services to the Goodman Center 3rd Floor. The cause has been identified and the team is working on completing