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On September 28, 2026, FIT will move its IT ticketing system from Ivanti Cherwell to Ivanti Neurons. The Self-Service Portal will remain the place to report IT issues, submit requests, and check the status of your tickets. What will change? Multi-Factor Authentication (MFA) will be required when signing in to TechHelp.fitnyc.edu, just like your FIT […]
Colleges rely on hundreds of external vendors for critical business applications, learning platforms, pedagogy tools, cloud services, student support operations, and fundraising systems. When one of those vendors suffers a security failure, the consequences fall squarely on the institution—impacting critical systems and the students, faculty, and staff who use them. Robust third‑party risk reviews are […]
In last month’s newsletter, we covered the ShinyHunters cybercrime group and their role in the widespread Canvas breach. Fortunately, FIT was not impacted but unfortunately, the situation has only escalated. In recent weeks, ShinyHunters has claimed three additional major victims: Oracle PeopleSoft, a platform widely used across higher education; Kodak, a major New York–based technology […]
Earlier this month, Canvas, a major learning‑management system used by thousands of colleges and universities, disclosed a security incident involving unauthorized access to certain user data. While the investigation is ongoing, the breach has already triggered a wave of higher education‑themed phishing attacks across the country. Within days after the breach, universities across the country […]
Travel Scams Target Users of Booking Websites As the warmer months approach and people begin planning their summer getaways, cybersecurity experts are warning travelers about a growing wave of scams targeting hotel and reservation platforms. A recent breach at Booking.com has led to a surge in “reservation hijacking” attacks, in which criminals impersonate hotels and contact guests […]
Beware of FIFA World Cup Ticket Scams The FIFA World Cup is set to bring massive excitement to the NYC area this summer as fans from around the world flock to catch world‑class soccer matches. With global attention shifting toward the region, the surge in travel, ticket demand, and local celebrations is already creating a […]
FIT Email Protection User Guide Spam Protection, Email Warning Tags, URL and Attachment Defense Topics covered in this article: FIT End User Spam Digest – Protects from spam and phishing emails FIT Email Warning Tags – Provides insights and warnings for external emails that are potentially malicious FIT URL Defense and Attachment Defense – Protects from […]
The Division of Information Technology is updating the Finance Enterprise sign-in process to improve security and simplify password management. Starting the morning of Thursday, March 5, you will sign in using your FIT email, password and multi-factor authentication (MFA) selected method. This means you will no longer need to maintain a separate Finance Enterprise password, […]
Beginning December 30, 2025, you will sign in to MyFIT the same way you sign in to your FIT Google Workspace services. Instead of using your FIT username, you will now use your full FIT email address and password. This update creates a more consistent and streamlined experience across FIT systems. For Precollege Students You […]
What’s ChangingOver the next few months, FIT is changing how we verify a person’s identity when they log in to FIT’s Google Workspace applications (Gmail, Drive, Calendar, etc.). Transitioning from using Google’s 2-step Authentication (also known as 2FA) to Microsoft’s Multi-Factor Authentication system. This change is important because it strengthens our security posture while providing […]