Downtime & Upgrades

Mar 20th: Internet Unavailable 8:00AM – 8:30AM 4th & 5th Floors Shirley Goodman Center

Mar 20th: Internet Unavailable 8:00AM – 8:30AM 4th & 5th Floors Shirley Goodman Center

On March 20th from 8:00AM to 8:30AM wired and wireless internet connections will be unavailable for the 4th and 5th floors of the Shirley Goodman Resource Center (E-Building) while our networking performs upgrades to equipment.

March 19, 2015 | By | Reply More
Mar 19th: Patch Deployment for JDA, ePortfolio, and Webfiles 8AM – 9AM

Mar 19th: Patch Deployment for JDA, ePortfolio, and Webfiles 8AM – 9AM

The IT Department regularly deploys patches to fix or improve computer programs or supporting data. Patch deployment is a critical part of maintaining the security of FIT systems and the FIT network; fixing security vulnerabilities, bugs, and improving overall performance. On Thursday, March 19th we will be deploying patches for JDA, ePortfolio, Webfiles, and additional […]

March 16, 2015 | By | Reply More
Mar 12th: RESOLVED Sporadic Wireless Access for Pomerantz Center 1st Floor

Mar 12th: RESOLVED Sporadic Wireless Access for Pomerantz Center 1st Floor

Our Networking team have resolved an equipment malfunction that caused sporadic wireless access for individuals trying to connect in the Pomerantz Art and Design Center (D Building) on the 1st floor.

March 12, 2015 | By | Reply More
Mar 12: RESOLVED Course and Group Studio Email

Mar 12: RESOLVED Course and Group Studio Email

The issue of emails sent through the MyFIT Course and Group Studios not being delivered has been resolved. Emails sent from FIT Google accounts were not affected.

March 12, 2015 | By | Reply More

Ask IT Q&A

TechHelp on the Weekends

TechHelp on the Weekends

What is the best way to get TechHelp on the weekends and after 5pm during the week? I recall some type of work request ticket system but I can’t find it on this TechHelp page. Matthew Answer: The best way to reach TechHelp on the weekends is to email us at techhelp@fitnyc.edu. There is limited […]

December 16, 2014 | By | Reply More
A470 Computers

A470 Computers

THE COMPUTERS IN OUR OFFICES A470 plus, ARE CRAPPY + INEFFICIENT AND STUDENTS CAN NEVER ATTAIN WIFI so much for productivity -molvere james   Answer: Hi Molvere – I would like to talk to you more about the issues you are experiencing in your “Ask IT Now” comment.   Please give me a call to […]

November 17, 2014 | By | Reply More
Where is the Computer Lab page?

Where is the Computer Lab page?

Where on the FIT home page would I find a link to the Computer Lab?  I am a Reference Assistant in the FIT Library needing to show a student the Computer Lab hours and software, but I can’t find where click to get to the Computer Lab.  Please make it easier for students (and Staff) […]

November 12, 2014 | By | Reply More
Wireless Printing

Wireless Printing

I have a Canon Pixma 6820 wireless printer that needs to connect to my Macbook Pro running Mavericks. I am in Kaufman hall and am unable to connect this printer over the network to my computer. Is there a way to do this?Thank you!-Kevin Answer: Wireless printing is not supported on FIT’s wifi. You will need to […]

September 29, 2014 | By | Reply More
Lost FIT ID#

Lost FIT ID#

I don’t know my FIT number because that is the email that got deleted, nor do I know my password because I never was able to log on yet to set up my account.  The email with that information that was sent to me has been deleted.  Is there anyway I can get a new […]

September 22, 2014 | By | Reply More
Printing your DARS report

Printing your DARS report

Hi, there seems to be a problem with the DARS system. I’m not sure if it’s just me or if others are having the same issue. When I go to submit my DARS, there is no button to select “run.” Please get back to me ASAP, as I need to print my DARS in order […]

September 18, 2014 | By | Reply More

TechHelp on Twitter

The IT Crowd Presents: The Power of Play. Hope u had fun - here is the FIT Tiger playing Happiness x 100 by @chinjuz pic.twitter.com/mUogV0c08D

Twitter Media

THANK YOU everyone that came to The IT Crowd Presents: The Power of Play! Special thx to @kahodesu @giganticmech @comeoutandplay @lethalbeef

Five more minutes to The Power of Play! Join us! pic.twitter.com/hrXu3ManRF

Twitter Media

@emitim4 Do you see FITAIR? goo.gl/c2M1aS A technician will be in touch ASAP to follow up on your ticket.

@emitim4 Do you see FITAIR? goo.gl/c2M1aS A technician will be in touch ASAP to follow up on your ticket.

The IT Crowd Presents: The Power Of Play: youtu.be/etBQ8X4Kv8U

IT'S ABOUT TO GET REAL! Play live-action Angry Birds this Thursday Noon-2PM in the Great Hall. pic.twitter.com/EWKzSPDYek

Twitter Media

@ShannonPacocha Do you see FITAIR? bit.ly/1MKJk7b Please call 212-217-4357, so we may get more details to help you.

@areviralejandra @charmizzlee @FIT @FITResLife WiFi upgrades are being done as fast as possible - for updates check it.fitnyc.edu

If you have a pizza with radius z and thickness a, its volume is pi*z*z*a. #FunFa... bit.ly/TheITCrowdPres… pic.twitter.com/U3HAqIQuje

Twitter Media

Join us for Free Food and Fun games like Scattershot - see more game details at bit.ly/TheITCrowdPres… pic.twitter.com/SpEStxyti2

Twitter Media

@areviralejandra What dorm are you in, Kaufman? We're in the process of upgrading Kaufman? bit.ly/1MKJk7b

IT News

New Online Directory

New Online Directory

On Tuesday, March 24th the IT Department will be deploying the New Online Directory. The New Online Directory will replace the current one found in MyFIT under Web Resources. You will also be able to access the New Online Directory directly at https://directory.fitnyc.edu, you can sign in with your FIT Username and Password or click […]

March 18, 2015 | By | Reply More
Interactive Games at The IT Crowd Presents: The Power of Play

Interactive Games at The IT Crowd Presents: The Power of Play

The IT Crowds (aka the Information Technology Departments) first ever student event celebrating technology is just days away. We have partnered with our friends at Gigantic Mechanic and the Come Out & Play Festival to bring interactive games that show the best of game design and technology. Here is a sneak peek of what you will […]

March 13, 2015 | By | Reply More
Closing today, March 5 at 4PM

Closing today, March 5 at 4PM

Due to the winter storm, the college will close today, Thursday, March 5 at 4 pm. Classes in session at 4 pm today must release students at that time. All classes and activities scheduled to begin after that time, including this evening, are cancelled. The Faculty and Staff Dining Room closing at 1:30PM Open Computer Labs closing […]

March 5, 2015 | By | Reply More

Google Related

Gmail “Undo Send” Change

Gmail “Undo Send” Change

It was brought to our attention that a few users have experienced an error message when trying to use the “Undo Send” feature in Gmail. Undo Send is a Google Lab feature in Gmail, meaning it is experimental, and changes may be made to the feature which seems to be the case here. If you experience […]

March 20, 2015 | By | Reply More
Google returns “Shared with me”

Google returns “Shared with me”

When Google gave Drive a facelift back in June the “Shared With Me” link where you can find all of the folders and files others have given you permission to either view or edit changed to “Incoming.”  Apparently, not all lovers of Drive loved the new name. Google changed it back.

March 3, 2015 | By | Reply More
Google Ends Support for Google Apps Connector for Blackberry Enterprise Server

Google Ends Support for Google Apps Connector for Blackberry Enterprise Server

Google will be ending support for the Google Apps Connector for BlackBerry Enterprise Server on March 5, 2015. Please note that we’re now one month away from the end of support date. On March 5, Google will turn off the underlying services and the Google Apps Connector for Blackberry Enterprise Server will no longer sync […]

February 6, 2015 | By | Reply More

Tech Bytes

Happy 25th Birthday Photoshop

Happy 25th Birthday Photoshop

25 years ago one of the most influential software programs made it’s debut, Photoshop. At FIT, Photoshop is used across majors by our students, for projects and fun. To celebrate Adobe made a video that shows the power of Photoshop and encourages us to embrace our creativity and “Dream On”. On Jimmy Kimmel Live, he […]

February 23, 2015 | By | Reply More
Top Tech Villains

Top Tech Villains

Thursday, November 20th is Runway27’s 2nd Annual fashion show. The event is another wonderful example of FIT students’ talents from designing, advertising and producing. This year’s theme is “Fashion is Evil” showcasing student designs inspired by the best baddies. In support, the IT Crowd compiled a list of our top tech villains, perhaps we’ll see […]

November 20, 2014 | By | Reply More
Legacy Week: Tech Time Warp to 1944

Legacy Week: Tech Time Warp to 1944

We all know that FIT stands for Fashion Institute of Technology but we often forget what “Technology” meant when our institution was founded. In honor, of Legacy Week and FIT’s 70th Anniversary let’s take a moment to reflect on  the technology of 1944 and how far we’ve come. Television After WWII ended production of televisions […]

October 27, 2014 | By | Reply More

Tech Development Team on Twitter

The IT Crowd Presents POWER OF PLAY now in the Great Hall. pic.twitter.com/DG0EIDmyGU

Twitter Media

On March 11th, from 4AM - 8AM emergency upgrades may cause sporadic Wireless access on 27th Street bit.ly/1ExA4C0

Emails sent using the MyFIT Course & Group Studios are not being delivered. We are working to resolve. bit.ly/1ExfDVO

More gold is recoverable from a ton of personal computers than from 17 tons of gold ore. #FunFactFriday pic.twitter.com/yYYMHkCRSM

Twitter Media

Here's a #TBT ad from 1981 - when email was still called Electronic Mail and seemed magical. it.fitnyc.edu/faqs/email pic.twitter.com/UqLu5h1pjP

Twitter Media

Due to weather conditions FIT is closing at 4PM today for more information about IT Support and computer labs visit - bit.ly/1EQOtrM

With Cyberattacks the No. 1 threat to US Nat Security it shouldn't be a surprise that the latest CSI spinoff is CSI:Cyber - debuting tonight

2 new course in Lynda to explore - Excel Charts & Using reddit. bit.ly/1FSdAbR pic.twitter.com/Eb7Yk7oha5

Twitter Media

94% of the world’s information is stored digitally #FunFactFriday PS You get unlimited storage bit.ly/1DlBFrq pic.twitter.com/8uXkkQrbCw

Twitter Media

Net neutrality rules passed by FCC bbc.in/1E0hzG5 Retweeted by TDT at FIT

Today the FCC will vote on #NetNeutrality. Here's what you need to know n.pr/17zPuHI via @nprnews

TechHelp!

Customer Service Assistance

Contact TechHelp Support Staff
Hours: Monday-Friday 8:30am-10:00pm

Email: techhelp@fitnyc.edu
Students: Call 7-HELP, or visit room C307a
Faculty & Staff: Call 7-TECH, or visit room C305b

Need a little help?

Trying to connect to WiFi? Trouble downloading Sophos? Get answers to the most frequently asked IT questions. Tech FAQs

MyFIT

MyFIT contains important resources for the FIT community such as the IT policies & procedures, services discounts, ability to set up your Lynda.com profile and lots more. You will need your FIT username and password to login.

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