Contact Us
Email Us: TechHelp@fitnyc.edu
Call Us: 212-217-HELP (4357)
Visit Us in the Feldman Center
Students: C307A
Employees: C305B
TechHelp Hours
Monday – Friday*
8:30 am – 10 pm
*Closed from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting.
Top FAQs

Password Security Questions
In order to use the Forgot Password Tool, you must first complete the Password Security Questions. *You must know your current FIT Username and FIT Password to set up your password security questions; you cannot set up your password security questions if you have an expired password.* Go to https://sites.fitnyc.edu/pwm or click on the “Password […]

How do I sign in to my FIT email account? (Gmail)
Your FIT email address is your FIT Username followed by the domain @fitnyc.edu. FIT uses G Suite for Education and email accounts use the Gmail platform. While your FIT email address will end with @fitnyc.edu and not @gmail.com, the look and functionality will be the same as an @gmail.com account. The major difference will be […]

How to log in to an FIT Computer
A valid FIT Username and FIT Password is required to use FIT Computers. Access to FIT Computers is only available to current FIT Students, Staff, and Faculty. Windows Computer Hit Ctrl + Alt + Del as instructed if login window is not displayed. Enter your FIT Username and FIT Password in the corresponding fields. On shared […]

Deactivate a Lost or Stolen FIT ID Card (Campus Card)
You should protect your FIT ID (Campus Card) the same way you do your credit or debit card. You use your FIT ID card to enter buildings, pay for printing and meals on campus. If your FIT ID card is lost or stolen immediate notification will protect the accounts and campus access privileges. The computer […]