Downtime & Upgrades

Sept 9th UPDATE: Network in B Building is back up

Sept 9th UPDATE: Network in B Building is back up

Network in Business & Technology “B” Building is back up

September 9, 2014 | By | Reply More
Sept 9th: The network is currently down in the Business and Liberal Arts Building “B” building

Sept 9th: The network is currently down in the Business and Liberal Arts Building “B” building

The network is currently down in the Business and Liberal Arts Building “B” building. We will update this site with updates.

September 9, 2014 | By | Reply More
Sept 9th: Wireless Angel access interrupted on campus

Sept 9th: Wireless Angel access interrupted on campus

It has been reported that access to Angel on campus via a wireless connection is having interruptions. Wired access is working properly. Our networking team is working to fix this as soon as possible. We will update you as soon as we have more information.  

September 9, 2014 | By | Reply More
Sept 5th – Webfiles Access Restored

Sept 5th – Webfiles Access Restored

Access to Webfiles has been restored. Thank you

September 5, 2014 | By | Reply More

Ask IT Q&A

Reserving computer classrooms

Reserving computer classrooms

I am a new professor at FIT and trying to figure out the process for reserving a computer lab classroom for my course. If I’ve contacted you in error, you’re assistance in directing me to the proper person would be greatly appreciated. Answer: Hi Shanna, Thanks for your question. To reserve a room you will […]

September 16, 2014 | By | Reply More
NJ Transit Discount Link

NJ Transit Discount Link

Last Friday, I spent two hours on the phone between every FIT department and NJTransit talking about the NJ Transit link on the FIT for the NJ Transit bus discount. Finally I found out that the problem is on FIT’s side. Like other schools, FIT didn’t update the NJ Transit link on the myfit page. Is there any chance that somebody can take care of it? […]

September 8, 2014 | By | Reply More
Filling Laundry Cards

Filling Laundry Cards

I think we should be able to transfer money from our bank accounts to our laundry cards instead of only having the option to use the machine downstairs. It’s a hassle to have to go back and forth to put money on the card and with being able to transfer money from our accounts we […]

August 26, 2014 | By | Reply More
Wacom Tablet Suggestion?

Wacom Tablet Suggestion?

I am a new toy design student I am looking into getting a portable tablet so I will be able to do my homework any where I go on the train, etc.. What are the specifications I need to look out for if I what my tablet to have the same or almost the same […]

August 21, 2014 | By | Reply More
Student Monitors for Open Labs

Student Monitors for Open Labs

I am international student seeking to fill the 20 hours weekly that we are allowed to work each semester. Kindly, advice if there is some application procedure for any available position.     Answer: Hi, Thanks for your inquiry.  Please stop by the main office for Academic Computing, room C220. The main desk has the […]

August 12, 2014 | By | Reply More
Web PDM Courses?

Web PDM Courses?

I am a rising senior at LIM College. I need to take Web PDM (Product Data Management) as a required course in order to graduate and was just wondering if this class was offered at FIT during the summer (physically or online). If I were to take the course, could my credits transfer over to […]

May 9, 2014 | By | Reply More

TechHelp on Twitter

Please don’t unplug the wireless Access Points, it disrupts internet service. More at bit.ly/FITCIOWiFi pic.twitter.com/mFJXAjnA59

It's National Fortune Cookie Day. What’s the best fortune you’ve received? Share using #FITFortuneCookie pic.twitter.com/3DVc87pvbn

What would FIT look like if designed by students? See the Synthesis Exhibition; Library 5th Fl Stairway till Oct. 3 pic.twitter.com/hL1315J8ls

@MiSTER_SHiNSTER You may find our FAQs at it.fitnyc.edu/faqs helpful, for your current issue call or email us it.fitnyc.edu/techhelp

@MiSTER_SHiNSTER If you never filled out your password security questions then you'll get that message FAQ bit.ly/FITForgot

@MiSTER_SHiNSTER Check our FAQ on Usernames bit.ly/FITUsername If you need more help call or email us, info at it.fitnyc.edu/techhelp

Sept 9th: Reported issues accessing Angel on wireless networks on campus. Updates here: bit.ly/1wbXokj

Extra! Extra! Read All About It! NYTimes Academic Pass, read the NYTimes online for FREE. bit.ly/WnPHb6 pic.twitter.com/quN0vpDRIi

Should you make your FB posts public? Gizmodo says you might want to bit.ly/1lCvGth. Are you a Public, Private or Custom poster?

@jdaleo24 FIT Gmail was delayed yesterday, our records show you emailed at 12:18PM and a reply was sent at 2:43PM, still need help?

We hope you all have a wonderful Labor Day Weekend. Please go to bit.ly/1n3RlWz for our updated hours. pic.twitter.com/1YJsyiSDdx

Angel will not load in dorms with wired connection. We're working with Open SUNY to resolve this ASAP. bit.ly/1wOrag4

Techs visited every floor in the 27th St. dorms last night to test the WiFi. Read more... bit.ly/1n3q2Ma

A TechHelp technician will be in the Cafeteria today to help you connect to the internet. it.fitnyc.edu/techhelp pic.twitter.com/Fl0aK6cOK0

IT News

Message from the CIO: Dorm Wireless

Message from the CIO: Dorm Wireless

We continue to troubleshoot issues with the dorm wireless.  I understand many of the issues have been resolved and students are experiencing a better wireless experience. While troubleshooting continues it is imperative that students don’t unplug the wireless access points that may be located in their rooms or nearby hallways.  The entire wireless infrastructure is […]

September 12, 2014 | By | Reply More
Video: add money to your student account at a PHiL station

Video: add money to your student account at a PHiL station

The TDT’s new video tutorial on how to add money to your student account at a PHiL station. Featuring FIT’s Tiger! Phil Station locations: Library 5th Floor – Goodman Center Open Lab CC15 See our written step-by-step instructions on our Printing FAQ page. See more Tiger Tutorial videos.

September 10, 2014 | By | Reply More
Labor Day Holiday Lab Hours

Labor Day Holiday Lab Hours

In honor of the Labor Day holiday, there will be a special lab schedule for rooms CC15 and CC15a. Saturday and Sunday, August 29th and 30th, the labs will close at 10 pm. Monday, September 1st, the labs will be closed all day. Tuesday, September 2nd, the labs will reopen at 8am. Have a safe […]

August 29, 2014 | By | Reply More

Google Related

Google classroom to be released August 11th

Google classroom to be released August 11th

We were lucky enough to have a few weeks in the preview group for GAFE’s (Google Apps for Education) newest product called Google Classroom. Google Classroom is a very easy to use method of exchanging assignments and documents for an instructor and his/her students. Through a web app the instructor can create an assignment with […]

August 7, 2014 | By | Reply More
Explanation of Conversation Mode in GMail

Explanation of Conversation Mode in GMail

See more helpful Google related FAQs on FIT’s Google Help Site. Explanation of Conversation Mode in GMail Gmail groups all replies with their original message, creating a single conversation or thread. In other email systems, responses appear as separate messages in your inbox, forcing you to wade through all your mail to follow the conversation. […]

August 6, 2014 | By | Reply More
How FIT is using Google Apps for Education

How FIT is using Google Apps for Education

In conjunction with FIT’s migration to Google, the Technology Development Team is conducting interviews and gathering data to produce case studies, as a way of tracking and documenting how Google is improving workflow and productivity here at FIT. We sought to describe in greater detail the various ways faculty and staff are able to leverage […]

August 5, 2014 | By | Reply More

Tech Bytes

FIT Student Bloggers Highlighted in Metro

FIT Student Bloggers Highlighted in Metro

Read about recent grads, Freddy Rodriguez and Nicole Loher, and current student, Ryan Charchian and how they made their web presence known! http://www.metro.us/newyork/lifestyle/style/2014/05/28/fashion-students-pave-careers-blogs/

May 28, 2014 | By | Reply More
A 3D Printer that prints Makeup? I’ll take one, please.

A 3D Printer that prints Makeup? I’ll take one, please.

I have been tweeting a bit about the Disrupt NY Hackathon, but there was a particular concept that really caught my attention. What if you could select any color from a color picker, or in a program like Photoshop, and then print your own make-up? I’ll take one please. There is a new use for 3D […]

May 7, 2014 | By | Reply More
.nyc domain rollout is launching

.nyc domain rollout is launching

The only free address in NYC is in the digital world and here is your chance to get it. First round of applications will go to business with a physical address in the five boroughs and the business must be registered with the Trademark Clearinghouse. After October 8th, the process may open up to personal domain […]

May 6, 2014 | By | Reply More

TDT on Twitter

"Walk like an Egyptian with Street View in Google Maps" feedly.com/e/MhKcR3zd

Sept 9th: Reported issues accessing Angel on wireless networks on campus. Updates here: bit.ly/1wbXokj

"Amazon Drops The Price Of The Fire Phone To 99 Cents" feedly.com/e/c2zDiTT2

"Another Free PowerPoint Template & Learning Interaction" feedly.com/e/hxNvxJdQ

Access to Webfiles has been restored. bit.ly/1uoSu03 Thank You

Access to Webfiles is currently unavailable. We're working to restore access as quickly as possible. bit.ly/ZaGHYE

Extra! Extra! Read All About It! NYTimes Academic Pass, read the NYTimes online for FREE. bit.ly/WnPHb6 pic.twitter.com/ZhS9dC5vG4

"WATCH: IKEA Spoofs Apple With Their Hilarious New Ad" feedly.com/e/KHxg1Jch

The advanced uploading feature in Webfiles is not functioning at this time. We're working to restore functionality. bit.ly/1wOQJO2

We hope you all have a wonderful Labor Day Weekend. Please go to bit.ly/1n3RlWz for our updated hours. pic.twitter.com/l39TCLdMWh

"How Many People See Your Tweets? Twitter Opens Its Nifty Analytics Dashboard To Everyone" feedly.com/e/84aiV57y

"Microsoft Rolls Out Surface Pro 3 To 25 New Markets" feedly.com/e/nFvNnivo

TechHelp!

Customer Service Assistance

Contact TechHelp Support Staff
Hours: Monday-Friday 8:30am-10:00pm

Email: techhelp@fitnyc.edu
Students: Call 7-HELP, or visit room C307a
Faculty & Staff: Call 7-TECH, or visit room C305b

Need a little help?

Trying to connect to WiFi? Trouble downloading Sophos? Get answers to the most frequently asked IT questions. Tech FAQs

MyFIT

MyFIT contains important resources for the FIT community such as the IT policies & procedures, services discounts, ability to set up your Lynda.com profile and lots more. You will need your FIT username and password to login.

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