Downtime & Upgrades

Sept 25: Banner Downtime

Sept 25: Banner Downtime

IT has been notified by Ellucian that certain software upgrades must be incorporated into Banner.  We are planning to perform the work on Thursday Sep. 25 from 8am-2pm.  During this time, Banner will not be accessible. Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu

September 17, 2014 | By | Reply More
Sept 9th UPDATE: Network in B Building is back up

Sept 9th UPDATE: Network in B Building is back up

Network in Business & Technology “B” Building is back up

September 9, 2014 | By | Reply More
Sept 9th: The network is currently down in the Business and Liberal Arts Building “B” building

Sept 9th: The network is currently down in the Business and Liberal Arts Building “B” building

The network is currently down in the Business and Liberal Arts Building “B” building. We will update this site with updates.

September 9, 2014 | By | Reply More
Sept 9th: Wireless Angel access interrupted on campus

Sept 9th: Wireless Angel access interrupted on campus

It has been reported that access to Angel on campus via a wireless connection is having interruptions. Wired access is working properly. Our networking team is working to fix this as soon as possible. We will update you as soon as we have more information.  

September 9, 2014 | By | Reply More

Ask IT Q&A

Lost FIT ID#

Lost FIT ID#

I don’t know my FIT number because that is the email that got deleted, nor do I know my password because I never was able to log on yet to set up my account.  The email with that information that was sent to me has been deleted.  Is there anyway I can get a new […]

September 22, 2014 | By | Reply More
Printing your DARS report

Printing your DARS report

Hi, there seems to be a problem with the DARS system. I’m not sure if it’s just me or if others are having the same issue. When I go to submit my DARS, there is no button to select “run.” Please get back to me ASAP, as I need to print my DARS in order […]

September 18, 2014 | By | Reply More
Reserving computer classrooms

Reserving computer classrooms

I am a new professor at FIT and trying to figure out the process for reserving a computer lab classroom for my course. If I’ve contacted you in error, you’re assistance in directing me to the proper person would be greatly appreciated. Answer: Hi Shanna, Thanks for your question. To reserve a room you will […]

September 16, 2014 | By | Reply More
NJ Transit Discount Link

NJ Transit Discount Link

Last Friday, I spent two hours on the phone between every FIT department and NJTransit talking about the NJ Transit link on the FIT for the NJ Transit bus discount. Finally I found out that the problem is on FIT’s side. Like other schools, FIT didn’t update the NJ Transit link on the myfit page. Is there any chance that somebody can take care of it? […]

September 8, 2014 | By | Reply More
Filling Laundry Cards

Filling Laundry Cards

I think we should be able to transfer money from our bank accounts to our laundry cards instead of only having the option to use the machine downstairs. It’s a hassle to have to go back and forth to put money on the card and with being able to transfer money from our accounts we […]

August 26, 2014 | By | Reply More
Wacom Tablet Suggestion?

Wacom Tablet Suggestion?

I am a new toy design student I am looking into getting a portable tablet so I will be able to do my homework any where I go on the train, etc.. What are the specifications I need to look out for if I what my tablet to have the same or almost the same […]

August 21, 2014 | By | Reply More

TechHelp on Twitter

#FunFactFriday - CAPTCHA stands for Completely Automatic Public Turing Test to Tell Computers and Humans Apart pic.twitter.com/vDW5fnZgss
Twitter Media
Video: Know your quota in Google Drive? bit.ly/1BPS4mR How is your 30GB being used and finding large files in Drive. #GoingGoogle
Trouble printing your DARS reports? Check your browser: bit.ly/1BPQVvI #AskIT@FIT
Please don’t unplug the wireless Access Points, it disrupts internet service. More at bit.ly/FITCIOWiFi pic.twitter.com/mFJXAjnA59
It's National Fortune Cookie Day. What’s the best fortune you’ve received? Share using #FITFortuneCookie pic.twitter.com/3DVc87pvbn
Twitter Media
What would FIT look like if designed by students? See the Synthesis Exhibition; Library 5th Fl Stairway till Oct. 3 pic.twitter.com/hL1315J8ls
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@MiSTER_SHiNSTER You may find our FAQs at it.fitnyc.edu/faqs helpful, for your current issue call or email us it.fitnyc.edu/techhelp
@MiSTER_SHiNSTER If you never filled out your password security questions then you'll get that message FAQ bit.ly/FITForgot
@MiSTER_SHiNSTER Check our FAQ on Usernames bit.ly/FITUsername If you need more help call or email us, info at it.fitnyc.edu/techhelp
Sept 9th: Reported issues accessing Angel on wireless networks on campus. Updates here: bit.ly/1wbXokj
Extra! Extra! Read All About It! NYTimes Academic Pass, read the NYTimes online for FREE. bit.ly/WnPHb6 pic.twitter.com/quN0vpDRIi
Twitter Media
Should you make your FB posts public? Gizmodo says you might want to bit.ly/1lCvGth. Are you a Public, Private or Custom poster?
@jdaleo24 FIT Gmail was delayed yesterday, our records show you emailed at 12:18PM and a reply was sent at 2:43PM, still need help?

IT News

Message from the CIO: Dorm Wireless

Message from the CIO: Dorm Wireless

We continue to troubleshoot issues with the dorm wireless.  I understand many of the issues have been resolved and students are experiencing a better wireless experience. While troubleshooting continues it is imperative that students don’t unplug the wireless access points that may be located in their rooms or nearby hallways.  The entire wireless infrastructure is […]

September 12, 2014 | By | Reply More
Video: add money to your student account at a PHiL station

Video: add money to your student account at a PHiL station

The TDT’s new video tutorial on how to add money to your student account at a PHiL station. Featuring FIT’s Tiger! Phil Station locations: Library 5th Floor – Goodman Center Open Lab CC15 See our written step-by-step instructions on our Printing FAQ page. See more Tiger Tutorial videos.

September 10, 2014 | By | Reply More
Labor Day Holiday Lab Hours

Labor Day Holiday Lab Hours

In honor of the Labor Day holiday, there will be a special lab schedule for rooms CC15 and CC15a. Saturday and Sunday, August 29th and 30th, the labs will close at 10 pm. Monday, September 1st, the labs will be closed all day. Tuesday, September 2nd, the labs will reopen at 8am. Have a safe […]

August 29, 2014 | By | Reply More

Google Related

Google Training beyond the basics

Google Training beyond the basics

Have you attended training in FIT Gmail and Calendaring?  Are you ready to move to the next step? Want to learn about how Google Drive and Docs can help you collaborate with your colleagues? Want to  learn how to get your inbox neat and organized with labels, filters and advanced search options? Want to know the […]

September 17, 2014 | By | Reply More
Video: Determining your quota in Google Drive

Video: Determining your quota in Google Drive

FIT is in the process of completing its migration to Google Apps for Education this semester. A question that I am asked frequently is how to figure out how much of the 30GB allotted to each account is currently being used and specifically how to see in Google Drive the largest files to do a […]

September 17, 2014 | By | Reply More
Google classroom to be released August 11th

Google classroom to be released August 11th

We were lucky enough to have a few weeks in the preview group for GAFE’s (Google Apps for Education) newest product called Google Classroom. Google Classroom is a very easy to use method of exchanging assignments and documents for an instructor and his/her students. Through a web app the instructor can create an assignment with […]

August 7, 2014 | By | Reply More

Tech Bytes

5 TechTips for No Impact Week

5 TechTips for No Impact Week

This week, September 14th – 20th is No Impact Week, presented by FIT’s Sustainability Council. This week will include a number of activities and events that encourage, entertain and educate individuals on how they can reduce their environmental impact. For the full calendar, please go to fitnyc.edu/NoImpact.  In support of No Impact Week, here are our 5 […]

September 16, 2014 | By | Reply More
FIT Student Bloggers Highlighted in Metro

FIT Student Bloggers Highlighted in Metro

Read about recent grads, Freddy Rodriguez and Nicole Loher, and current student, Ryan Charchian and how they made their web presence known! http://www.metro.us/newyork/lifestyle/style/2014/05/28/fashion-students-pave-careers-blogs/

May 28, 2014 | By | Reply More
A 3D Printer that prints Makeup? I’ll take one, please.

A 3D Printer that prints Makeup? I’ll take one, please.

I have been tweeting a bit about the Disrupt NY Hackathon, but there was a particular concept that really caught my attention. What if you could select any color from a color picker, or in a program like Photoshop, and then print your own make-up? I’ll take one please. There is a new use for 3D […]

May 7, 2014 | By | Reply More

TDT on Twitter

"Walk like an Egyptian with Street View in Google Maps" feedly.com/e/MhKcR3zd
Sept 9th: Reported issues accessing Angel on wireless networks on campus. Updates here: bit.ly/1wbXokj
"Amazon Drops The Price Of The Fire Phone To 99 Cents" feedly.com/e/c2zDiTT2
"Another Free PowerPoint Template & Learning Interaction" feedly.com/e/hxNvxJdQ
Access to Webfiles has been restored. bit.ly/1uoSu03 Thank You
Access to Webfiles is currently unavailable. We're working to restore access as quickly as possible. bit.ly/ZaGHYE
Extra! Extra! Read All About It! NYTimes Academic Pass, read the NYTimes online for FREE. bit.ly/WnPHb6 pic.twitter.com/ZhS9dC5vG4
Twitter Media
"WATCH: IKEA Spoofs Apple With Their Hilarious New Ad" feedly.com/e/KHxg1Jch
The advanced uploading feature in Webfiles is not functioning at this time. We're working to restore functionality. bit.ly/1wOQJO2
We hope you all have a wonderful Labor Day Weekend. Please go to bit.ly/1n3RlWz for our updated hours. pic.twitter.com/l39TCLdMWh
Twitter Media
"How Many People See Your Tweets? Twitter Opens Its Nifty Analytics Dashboard To Everyone" feedly.com/e/84aiV57y
"Microsoft Rolls Out Surface Pro 3 To 25 New Markets" feedly.com/e/nFvNnivo

TechHelp!

Customer Service Assistance

Contact TechHelp Support Staff
Hours: Monday-Friday 8:30am-10:00pm

Email: techhelp@fitnyc.edu
Students: Call 7-HELP, or visit room C307a
Faculty & Staff: Call 7-TECH, or visit room C305b

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MyFIT contains important resources for the FIT community such as the IT policies & procedures, services discounts, ability to set up your Lynda.com profile and lots more. You will need your FIT username and password to login.

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