Downtime & Upgrades

Nov 21: WebPages is currently unavailable

Nov 21: WebPages is currently unavailable

WebPages is currently unavailable due to a server problem. IT is working to restore access. We will update this site when it is back up and available. Norma S. Campbell Web Content Coordinator, Fashion Institute of Technology  

November 21, 2014 | By | Reply More
Oct 27: Google Drive Service Disruptions

Oct 27: Google Drive Service Disruptions

Google Drive; including docs, sheets, and slides have been experiencing service disruptions today.  Google is investigating the reports or error messages and latency. If you would like to see the status of all of Google’s apps, please visit the Google Apps Status Dashboard for further information.

October 27, 2014 | By | Reply More
Visitor Management Link on MyFIT

Visitor Management Link on MyFIT

The link to the campus Visitor Management System has been temporarily removed from MyFIT while the vendor addresses an issue with the database file. Look for an announcement with more information and instructions on how to use new system. Dorm students should continue to make visitor requests through the Residential Life homepage.  

October 8, 2014 | By | Reply More
Oct. 2nd: Wireless will be unavailable from 1-1:30 today

Oct. 2nd: Wireless will be unavailable from 1-1:30 today

IT must perform an upgrade of our wireless infrastructure to ensure reliability and security.  This work is scheduled for today Oct. 2 from 1pm – 1:30pm. During this work, wireless access will be unavailable. All other FIT services will be operational. Thank you for your patience as we continue to improve and update FIT systems

October 2, 2014 | By | Reply More

Ask IT Q&A

A470 Computers

A470 Computers

THE COMPUTERS IN OUR OFFICES A470 plus, ARE CRAPPY + INEFFICIENT AND STUDENTS CAN NEVER ATTAIN WIFI so much for productivity -molvere james   Answer: Hi Molvere – I would like to talk to you more about the issues you are experiencing in your “Ask IT Now” comment.   Please give me a call to […]

November 17, 2014 | By | Reply More
Where is the Computer Lab page?

Where is the Computer Lab page?

Where on the FIT home page would I find a link to the Computer Lab?  I am a Reference Assistant in the FIT Library needing to show a student the Computer Lab hours and software, but I can’t find where click to get to the Computer Lab.  Please make it easier for students (and Staff) […]

November 12, 2014 | By | Reply More
Wireless Printing

Wireless Printing

I have a Canon Pixma 6820 wireless printer that needs to connect to my Macbook Pro running Mavericks. I am in Kaufman hall and am unable to connect this printer over the network to my computer. Is there a way to do this?Thank you!-Kevin Answer: Wireless printing is not supported on FIT’s wifi. You will need to […]

September 29, 2014 | By | Reply More
Lost FIT ID#

Lost FIT ID#

I don’t know my FIT number because that is the email that got deleted, nor do I know my password because I never was able to log on yet to set up my account.  The email with that information that was sent to me has been deleted.  Is there anyway I can get a new […]

September 22, 2014 | By | Reply More
Printing your DARS report

Printing your DARS report

Hi, there seems to be a problem with the DARS system. I’m not sure if it’s just me or if others are having the same issue. When I go to submit my DARS, there is no button to select “run.” Please get back to me ASAP, as I need to print my DARS in order […]

September 18, 2014 | By | Reply More
Reserving computer classrooms

Reserving computer classrooms

I am a new professor at FIT and trying to figure out the process for reserving a computer lab classroom for my course. If I’ve contacted you in error, you’re assistance in directing me to the proper person would be greatly appreciated. Answer: Hi Shanna, Thanks for your question. To reserve a room you will […]

September 16, 2014 | By | Reply More

TechHelp on Twitter

The first cloned cat was called “CC”, short for “Carbon Copy”. #FunFactFriday pic.twitter.com/fpD4zlV1Lx
Twitter Media
A 2007 survey found 885,000 people in the UK accidentally flushed their cellphones down the toilet. #FunFactFriday pic.twitter.com/CVoM8wqbRT
Twitter Media
Where on the FIT home page would I find a link to the Computer Lab? Check it out: bit.ly/1xtQIwi
Thank you Veterans and Active Military Personnel for your service. pic.twitter.com/Q2LTsQzKHU
Twitter Media
Getting ready to make #wearables @engadget #ExpandNY - missed it? Come tomorrow Javits Center #Free pic.twitter.com/2QlSh5OUcR
Twitter Media
How we reacted to FIT Google accounts having unlimited storage. Share your reaction at bit.ly/1umSbX2 pic.twitter.com/wgB1okBqmq
Midterm Exams are over - Now it's time for Midterm Elections. Don't forget to Vote today! pic.twitter.com/HwCmy9uJZ3
Twitter Media
Did you know you now have unlimited storage in your Google account? You want to know about this.. trust me. bit.ly/1umSbX2
Happy Monday to all our awesome followers! pic.twitter.com/tQqX4W8Y2G
Twitter Media
Didn't get enough Trick-or-Treating yesterday? Visit us in the FIT Dining Hall from Noon - 2:30PM for Parents Day! pic.twitter.com/oda2HOiC7D
Twitter Media
Welcome everyone to Parents Day at FIT. We hope to help make it a wonderful visit for you. pic.twitter.com/f3jpY9mXa5
Twitter Media

IT News

Thanksgiving Recess IT Hours

Thanksgiving Recess IT Hours

The college is closed for Thanksgiving Recess Thursday (11/27) to Sunday (11/30). As a reminder, when the college is closed the Administrative Office at FIT are also closed – including the IT Department. If you have questions while the college is closed you can email TechHelp@fitnyc.edu and we will reply as soon as possible when […]

November 21, 2014 | By | Reply More
Weekly Computer Updates

Weekly Computer Updates

To ensure FIT office and lab computers are secured, IT is requesting that users log off when they leave on Friday’s, but leave their computers powered on.  Monitors can be powered down.  During the weekend patch cycle, computers will be rebooted, so users are cautioned to close applications prior to leaving for the weekend. Thank you […]

October 6, 2014 | By | Reply More
Open Lab Hours for Yom Kippur

Open Lab Hours for Yom Kippur

In recognition of Yom Kippur no evening classes will be held on Friday (10/3) and the college will be closed on Saturday (10/4). In recognition of the holiday the Open Computer Lab hours will be: Friday (10/3) – Closing early at 11PM Saturday (10/4) – Closed all day Re-opens Sunday (10/5) – 9AM and normal […]

October 3, 2014 | By | Reply More

Google Related

Unlimited Google Drive Storage for Education

Unlimited Google Drive Storage for Education

It is official!  Google announced a few months back that they would be upgrading the Drive for Education to include unlimited storage and the upgrade has been applied to our FIT Google Apps for Education accounts. What does this mean to you? Unlimited storage: Store as many Google Drive files, Gmail messages, and Google+ photos as […]

November 3, 2014 | By | 2 Replies More
How to Check for Suspicious Activity on Your Account

How to Check for Suspicious Activity on Your Account

Google Apps for Education offers a multitude of security features including allowing you to monitor how your account is being accessed through the Activity Information panel. This is one of the easiest ways for you to ensure that your account isn’t being accessed without your permission. “The Activity Information Panel” allows you to check what browser, […]

October 22, 2014 | By | Reply More
Quick Guide: Is 2-Step Verification Right for You?

Quick Guide: Is 2-Step Verification Right for You?

Have you heard about 2-Step Verification? Are you thinking about using it for your FIT Google Apps for Education? Follow our quick guide to find out if it is right for you. What is 2-Step Verification? 2-Step Verification is an additional security feature designed to prevent unauthorized access to your Google account. How does it work? […]

October 22, 2014 | By | Reply More

Tech Bytes

Top Tech Villains

Top Tech Villains

Thursday, November 20th is Runway27’s 2nd Annual fashion show. The event is another wonderful example of FIT students’ talents from designing, advertising and producing. This year’s theme is “Fashion is Evil” showcasing student designs inspired by the best baddies. In support, the IT Crowd compiled a list of our top tech villains, perhaps we’ll see […]

November 20, 2014 | By | Reply More
Legacy Week: Tech Time Warp to 1944

Legacy Week: Tech Time Warp to 1944

We all know that FIT stands for Fashion Institute of Technology but we often forget what “Technology” meant when our institution was founded. In honor, of Legacy Week and FIT’s 70th Anniversary let’s take a moment to reflect on  the technology of 1944 and how far we’ve come. Television After WWII ended production of televisions […]

October 27, 2014 | By | Reply More
Tweep and Selfie are New Dictionary Words

Tweep and Selfie are New Dictionary Words

Today is National Dictionary Day, the “unofficial” holiday created in honor of Noah Webster’s birthday, October 16, 1758; and a day we celebrate the importance of increasing our vocabulary. In observance of National Dictionary Day, we thought we would review some of the over 150 new words added to the Merriam-Webster Collegiate Dictionary 2014 Edition. […]

October 16, 2014 | By | Reply More

Tech Development Team on Twitter

WebPages is currently unavailable due to a server problem. We will update this site when it is back up and available. bit.ly/1v2KzaL
The Hunt a shopping site for items found on Pinterest, Instagram and Tumblr, is now available on Android. tcrn.ch/1xkq6yR @techcrunch
A 2007 survey found 885,000 people in the UK accidentally flushed their cellphones down the toilet. #FunFactFriday pic.twitter.com/CEo7md3QrV
Twitter Media
24thfloor - 5 Things You Can Do With HTML Meta Tag bit.ly/1vbzeqf Retweeted by TDT at FIT
Where on the FIT home page would I find a link to the Computer Lab? Check it out: bit.ly/1xtQIwi
Thank you Veterans and Active Military Personnel for your service. pic.twitter.com/35kcX1llXq
Twitter Media
Want an invite TODAY? #InboxHappyHour 3-4pm PT. Send us an email at inbox@google.com between 3 and 4pm PT and you'll get your invite by 5pm Retweeted by TDT at FIT
Learning how to make wearable tech @Engadget #ExpandNY if you missed it. It takes place again tomorrow and it's ... pic.twitter.com/W6zb2DdqKZ
Twitter Media

TechHelp!

Customer Service Assistance

Contact TechHelp Support Staff
Hours: Monday-Friday 8:30am-10:00pm

Email: techhelp@fitnyc.edu
Students: Call 7-HELP, or visit room C307a
Faculty & Staff: Call 7-TECH, or visit room C305b

Need a little help?

Trying to connect to WiFi? Trouble downloading Sophos? Get answers to the most frequently asked IT questions. Tech FAQs

MyFIT

MyFIT contains important resources for the FIT community such as the IT policies & procedures, services discounts, ability to set up your Lynda.com profile and lots more. You will need your FIT username and password to login.

Subscribe

Enter your email address below to receive updates each time we publish new content.

Privacy guaranteed. We never share your info.