Downtime & Upgrades

Oct 27: Google Drive Service Disruptions

Oct 27: Google Drive Service Disruptions

Google Drive; including docs, sheets, and slides have been experiencing service disruptions today.  Google is investigating the reports or error messages and latency. If you would like to see the status of all of Google’s apps, please visit the Google Apps Status Dashboard for further information.

October 27, 2014 | By | Reply More
Visitor Management Link on MyFIT

Visitor Management Link on MyFIT

The link to the campus Visitor Management System has been temporarily removed from MyFIT while the vendor addresses an issue with the database file. Look for an announcement with more information and instructions on how to use new system. Dorm students should continue to make visitor requests through the Residential Life homepage.  

October 8, 2014 | By | Reply More
Oct. 2nd: Wireless will be unavailable from 1-1:30 today

Oct. 2nd: Wireless will be unavailable from 1-1:30 today

IT must perform an upgrade of our wireless infrastructure to ensure reliability and security.  This work is scheduled for today Oct. 2 from 1pm – 1:30pm. During this work, wireless access will be unavailable. All other FIT services will be operational. Thank you for your patience as we continue to improve and update FIT systems

October 2, 2014 | By | Reply More
Oct 2: MyFIT Scheduled Upgrades

Oct 2: MyFIT Scheduled Upgrades

IT must apply patches to MyFIT (FIT Portal) to ensure reliability and security.  This work is scheduled for Oct. 2 from 7am-8am. During this time, MyFIT will be unavailable.  All other FIT systems and services will remain operational. Thank you for your patience as we continue to improve and update FIT systems Please direct your questions […]

October 1, 2014 | By | Reply More

Ask IT Q&A

Wireless Printing

Wireless Printing

I have a Canon Pixma 6820 wireless printer that needs to connect to my Macbook Pro running Mavericks. I am in Kaufman hall and am unable to connect this printer over the network to my computer. Is there a way to do this?Thank you!-Kevin Answer: Wireless printing is not supported on FIT’s wifi. You will need to […]

September 29, 2014 | By | Reply More
Lost FIT ID#

Lost FIT ID#

I don’t know my FIT number because that is the email that got deleted, nor do I know my password because I never was able to log on yet to set up my account.  The email with that information that was sent to me has been deleted.  Is there anyway I can get a new […]

September 22, 2014 | By | Reply More
Printing your DARS report

Printing your DARS report

Hi, there seems to be a problem with the DARS system. I’m not sure if it’s just me or if others are having the same issue. When I go to submit my DARS, there is no button to select “run.” Please get back to me ASAP, as I need to print my DARS in order […]

September 18, 2014 | By | Reply More
Reserving computer classrooms

Reserving computer classrooms

I am a new professor at FIT and trying to figure out the process for reserving a computer lab classroom for my course. If I’ve contacted you in error, you’re assistance in directing me to the proper person would be greatly appreciated. Answer: Hi Shanna, Thanks for your question. To reserve a room you will […]

September 16, 2014 | By | Reply More
NJ Transit Discount Link

NJ Transit Discount Link

Last Friday, I spent two hours on the phone between every FIT department and NJTransit talking about the NJ Transit link on the FIT for the NJ Transit bus discount. Finally I found out that the problem is on FIT’s side. Like other schools, FIT didn’t update the NJ Transit link on the myfit page. Is there any chance that somebody can take care of it? […]

September 8, 2014 | By | Reply More
Filling Laundry Cards

Filling Laundry Cards

I think we should be able to transfer money from our bank accounts to our laundry cards instead of only having the option to use the machine downstairs. It’s a hassle to have to go back and forth to put money on the card and with being able to transfer money from our accounts we […]

August 26, 2014 | By | Reply More

TechHelp on Twitter

Should FIT offer a course called "Wasting Time on the Internet"? Via Time ti.me/1xEl1zh
Did you know phones didn't have # or * options in 1944? For #LegacyWeek look at what tech was like for 70yrs ago. pic.twitter.com/8X6oRJ0zCl
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Do you recognize this place? Answer at bit.ly/1tEm5Fn and see more of 1944 NYC & Tech. #LegacyWeek #FITat70 pic.twitter.com/KIGDeNs65T
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Google Drive; including docs, sheets, and slides have been experiencing service disruptions today. bit.ly/1wC4e1u
The T in FIT stands for Technology but what was tech like in 1944? Find out at bit.ly/1wC04qf #LegacyWeek pic.twitter.com/ahkyvEqpbE
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The 1st computer bug was found in 1945 - A Moth found in the Mark II. Then on any computer glitch was said to be a bug. #FunFactFriday
Worried about email security? Follow our #TechTip - Check your Activity Information bit.ly/1oxMYcE pic.twitter.com/YqgGZ2oec3
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Is 2-Step Verification Right for You? Check our Quick Guide bit.ly/1waYpJF pic.twitter.com/yG17rpa3yv
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Changed password, now account is locked? Try this for: Android bit.ly/1FwPLIg or iOS bit.ly/1wi0Es7 pic.twitter.com/1CmYucRJvx
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Tweep, Selfie, Unfriend; for National Dictionary Day review the new tech words of 2014 bit.ly/1yHRvfV pic.twitter.com/lXRC5274Yb
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In 2008, the App “I Am Rich” (it did zilch) was on iTunes for $999.99 for 1 day. 8 people bought it! #FunFactFriday pic.twitter.com/xrQEipNXhX
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The new Google Drive sharing dialog box: More compact or hard to navigate? Weigh-in: bit.ly/1pRCCPA pic.twitter.com/Bbme3tWaNs
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Update: Visitor Management System has been temporarily removed from MyFIT. More info: bit.ly/1vNbar8

IT News

Weekly Computer Updates

Weekly Computer Updates

To ensure FIT office and lab computers are secured, IT is requesting that users log off when they leave on Friday’s, but leave their computers powered on.  Monitors can be powered down.  During the weekend patch cycle, computers will be rebooted, so users are cautioned to close applications prior to leaving for the weekend. Thank you […]

October 6, 2014 | By | Reply More
Open Lab Hours for Yom Kippur

Open Lab Hours for Yom Kippur

In recognition of Yom Kippur no evening classes will be held on Friday (10/3) and the college will be closed on Saturday (10/4). In recognition of the holiday the Open Computer Lab hours will be: Friday (10/3) – Closing early at 11PM Saturday (10/4) – Closed all day Re-opens Sunday (10/5) – 9AM and normal […]

October 3, 2014 | By | Reply More
Rosh Hashanah IT Hours

Rosh Hashanah IT Hours

In recognition of Rosh Hashanah no evening classes will be held on Wednesday (9/24) and the college will be closed on Thursday (9/25) and Friday (9/26). As a reminder, when the college is closed the Administrative Offices at FIT are also closed – including the IT Department. If you have questions while the college is closed […]

September 24, 2014 | By | Reply More

Google Related

How to Check for Suspicious Activity on Your Account

How to Check for Suspicious Activity on Your Account

Google Apps for Education offers a multitude of security features including allowing you to monitor how your account is being accessed through the Activity Information panel. This is one of the easiest ways for you to ensure that your account isn’t being accessed without your permission. “The Activity Information Panel” allows you to check what browser, […]

October 22, 2014 | By | Reply More
Quick Guide: Is 2-Step Verification Right for You?

Quick Guide: Is 2-Step Verification Right for You?

Have you heard about 2-Step Verification? Are you thinking about using it for your FIT Google Apps for Education? Follow our quick guide to find out if it is right for you. What is 2-Step Verification? 2-Step Verification is an additional security feature designed to prevent unauthorized access to your Google account. How does it work? […]

October 22, 2014 | By | Reply More
Video: Gmail Sent Mail Folder Workaround

Video: Gmail Sent Mail Folder Workaround

I have had a few requests for help with the fact that Gmail does not allow you to move sent messages from your sent folder into another folder/label. Gmail’s sent label is more like a search result than it is an actual folder. So, to get around this you will need to create a filter […]

October 22, 2014 | By | Reply More

Tech Bytes

Legacy Week: Tech Time Warp to 1944

Legacy Week: Tech Time Warp to 1944

We all know that FIT stands for Fashion Institute of Technology but we often forget what “Technology” meant when our institution was founded. In honor, of Legacy Week and FIT’s 70th Anniversary let’s take a moment to reflect on  the technology of 1944 and how far we’ve come. Television After WWII ended production of televisions […]

October 27, 2014 | By | Reply More
Tweep and Selfie are New Dictionary Words

Tweep and Selfie are New Dictionary Words

Today is National Dictionary Day, the “unofficial” holiday created in honor of Noah Webster’s birthday, October 16, 1758; and a day we celebrate the importance of increasing our vocabulary. In observance of National Dictionary Day, we thought we would review some of the over 150 new words added to the Merriam-Webster Collegiate Dictionary 2014 Edition. […]

October 16, 2014 | By | Reply More
Pledge Purple: Technology to Help you Take Back the Night

Pledge Purple: Technology to Help you Take Back the Night

  Have you noticed the purple lighting, Security’s purple ties and all the Pledge Purple signs? This is in conjunction with FITs Pledge Purple Campaign to educate and end sexual and domestic violence in support of the National Take Back the Night initiative. The Pledge Purple Campaign culminates this Thursday, October 16th in the Breezeway from Noon […]

October 15, 2014 | By | Reply More

TDT on Twitter

Find out how to make that "lost" Gmail message pop up right before their very eyes. bit.ly/1usnLAI
Today 1-1:30pm wireless internet will be unavailable on campus. All other FIT services will be operational. bit.ly/1yAyHAc
It’s Google’s Sweet 16, learn more about FIT’s Google Apps for Education by visiting fitnyc.edu/google pic.twitter.com/moyCwQZ2Vc
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In recognition of Rosh Hashanah our hours have changed this week, more info at bit.ly/YLTgK1 Shanah Tovah pic.twitter.com/sFBnFIS4KZ
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Have you tried out Google Sites yet? Want an hour of a certified Google trainer's help? bit.ly/1B3m3FM pic.twitter.com/r9QY1rWUGJ
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Explore iOS 8 with your free FIT Lynda.com account! What you haven't sign-up? bit.ly/1mCVTc3 pic.twitter.com/VemgqwTj02
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Video: Know your quota in Google Drive? bit.ly/1BPS4mR How is your 30GB being used and finding large files in Drive. #GoingGoogle
Google Training - Beyond the basics: Hangouts, Groups, Drive More! bit.ly/1BPRGVv #GoingGoogle
"Walk like an Egyptian with Street View in Google Maps" feedly.com/e/MhKcR3zd
Sept 9th: Reported issues accessing Angel on wireless networks on campus. Updates here: bit.ly/1wbXokj
"Amazon Drops The Price Of The Fire Phone To 99 Cents" feedly.com/e/c2zDiTT2
"Another Free PowerPoint Template & Learning Interaction" feedly.com/e/hxNvxJdQ

TechHelp!

Customer Service Assistance

Contact TechHelp Support Staff
Hours: Monday-Friday 8:30am-10:00pm

Email: techhelp@fitnyc.edu
Students: Call 7-HELP, or visit room C307a
Faculty & Staff: Call 7-TECH, or visit room C305b

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Trying to connect to WiFi? Trouble downloading Sophos? Get answers to the most frequently asked IT questions. Tech FAQs

MyFIT

MyFIT contains important resources for the FIT community such as the IT policies & procedures, services discounts, ability to set up your Lynda.com profile and lots more. You will need your FIT username and password to login.

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