Jan. 15: Kaufman Hall Internet Unavailable 8AM-11AM

On Thursday, January 15th from 8AM to 11AM wired and wireless internet will be unavailable at Kaufman Hall while our team performs upgrades. Residential Life Offices will not be effected.  

Jan. 12: Banner Restored

Banner has been restored.

Jan. 12: TechHelp Ticket System Restored

The TechHelp ticketing system at techhelp.fitnyc.edu has been restored.

Jan. 12: TechHelp Ticket System Unavailable

The TechHelp ticketing system at techhelp.fitnyc.edu is currently unavailable. Support is working on the issue and we will update the status on the IT site as soon as we have more information.  

TechHelp on the Weekends

What is the best way to get TechHelp on the weekends and after 5pm during the week? I recall some type of work request ticket system but I can’t find it on this TechHelp page. Matthew Answer: The best way to reach TechHelp on the weekends is to email us at techhelp@fitnyc.edu. There is limited […]

A470 Computers

THE COMPUTERS IN OUR OFFICES A470 plus, ARE CRAPPY + INEFFICIENT AND STUDENTS CAN NEVER ATTAIN WIFI so much for productivity -molvere james   Answer: Hi Molvere – I would like to talk to you more about the issues you are experiencing in your “Ask IT Now” comment.   Please give me a call to […]

Where is the Computer Lab page?

Where on the FIT home page would I find a link to the Computer Lab?  I am a Reference Assistant in the FIT Library needing to show a student the Computer Lab hours and software, but I can’t find where click to get to the Computer Lab.  Please make it easier for students (and Staff) […]

Wireless Printing

I have a Canon Pixma 6820 wireless printer that needs to connect to my Macbook Pro running Mavericks. I am in Kaufman hall and am unable to connect this printer over the network to my computer. Is there a way to do this?Thank you!-Kevin Answer: Wireless printing is not supported on FIT’s wifi. You will need to […]

Lost FIT ID#

I don’t know my FIT number because that is the email that got deleted, nor do I know my password because I never was able to log on yet to set up my account.  The email with that information that was sent to me has been deleted.  Is there anyway I can get a new […]

Printing your DARS report

Hi, there seems to be a problem with the DARS system. I’m not sure if it’s just me or if others are having the same issue. When I go to submit my DARS, there is no button to select “run.” Please get back to me ASAP, as I need to print my DARS in order […]

Kaufman Hall Wireless Improvements

First and foremost we would like to welcome all the students back for a wonderful Spring semester. As many know, over the Summer we upgraded the wireless network in the classrooms and the 27th Street Dorms.  Kaufman Hall is scheduled for improvements next and over the Winter Semester we began laying the foundation for the […]

Yosemite Mac OS X 10.10 – Upgrade Warning

Late last year Apple released a new operating system called Yosemite (Mac OS X 10.10). Before upgrading FIT computers, the IT Department tests new operating systems with FIT systems and software to ensure functionality will be maintained. That is why we ask anyone with an FIT computer to please contact TechHelp before installing Yosemite. Without […]

Welcome New and Returning Students

Welcome all new and returning students to FIT. We hope to help you make your Spring 2015 semester a success. Here are just some of the ways we can help you… Answers and Step-by-Step Instructions to your Frequently Asked Questions can be found at it.fitnyc.edu/faqs Via email TechHelp@fitnyc.edu By phone 212-217-HELP (4357) In person C307A […]

Unlimited Google Drive Storage for Education

It is official!  Google announced a few months back that they would be upgrading the Drive for Education to include unlimited storage and the upgrade has been applied to our FIT Google Apps for Education accounts. What does this mean to you? Unlimited storage: Store as many Google Drive files, Gmail messages, and Google+ photos as […]

How to Check for Suspicious Activity on Your Account

Google Apps for Education offers a multitude of security features including allowing you to monitor how your account is being accessed through the Activity Information panel. This is one of the easiest ways for you to ensure that your account isn’t being accessed without your permission. “The Activity Information Panel” allows you to check what browser, […]

Quick Guide: Is 2-Step Verification Right for You?

Have you heard about 2-Step Verification? Are you thinking about using it for your FIT Google Apps for Education? Follow our quick guide to find out if it is right for you. What is 2-Step Verification? 2-Step Verification is an additional security feature designed to prevent unauthorized access to your Google account. How does it work? […]

Top Tech Villains

Thursday, November 20th is Runway27’s 2nd Annual fashion show. The event is another wonderful example of FIT students’ talents from designing, advertising and producing. This year’s theme is “Fashion is Evil” showcasing student designs inspired by the best baddies. In support, the IT Crowd compiled a list of our top tech villains, perhaps we’ll see […]

Legacy Week: Tech Time Warp to 1944

We all know that FIT stands for Fashion Institute of Technology but we often forget what “Technology” meant when our institution was founded. In honor, of Legacy Week and FIT’s 70th Anniversary let’s take a moment to reflect on  the technology of 1944 and how far we’ve come. Television After WWII ended production of televisions […]

Tweep and Selfie are New Dictionary Words

Today is National Dictionary Day, the “unofficial” holiday created in honor of Noah Webster’s birthday, October 16, 1758; and a day we celebrate the importance of increasing our vocabulary. In observance of National Dictionary Day, we thought we would review some of the over 150 new words added to the Merriam-Webster Collegiate Dictionary 2014 Edition. […]