Downtime & Upgrades

Feb 26: Pomerantz Center Sporadic Network Disruptions

Feb 26: Pomerantz Center Sporadic Network Disruptions

The Networking Team is investigating reported computer system disruptions in the Pomerantz “D” building.  IT is looking into the cause and we will update this site with further information. If you are experiencing issues, please contact TechHelp at 7-HELP (4357) or email techhelp@fitnyc.edu.

February 26, 2015 | By | Reply More
Feb 25: Goodman Center Sporadic Network Disruptions

Feb 25: Goodman Center Sporadic Network Disruptions

The Networking Team is investigating reported computer system disruptions in the Goodman “E” building. The cause has been addressed, however IT will continue to monitor the situation. If you are experiencing any further issues, pleas contact TechHelp at 7-HELP (4357) or email techhelp@fitnyc.edu.

February 25, 2015 | By | Reply More
Mar 1: Possible MyFIT Login Error

Mar 1: Possible MyFIT Login Error

On March 1st at 4PM, the Fall Housing Application will become available for all returning degree and non-degree students with 12 or more credit hours. MyFIT, like other websites, has a limit on the number of log-ins that can occur at the same time. We anticipate the possibility that an error stating “There are too […]

February 24, 2015 | By | Reply More
Feb 26: Planned Banner Downtime 8AM-9AM

Feb 26: Planned Banner Downtime 8AM-9AM

Banner Self Service will be unavailable from 8am – 9am on Thursday, February 26 for system maintenance.

February 23, 2015 | By | Reply More

Ask IT Q&A

TechHelp on the Weekends

TechHelp on the Weekends

What is the best way to get TechHelp on the weekends and after 5pm during the week? I recall some type of work request ticket system but I can’t find it on this TechHelp page. Matthew Answer: The best way to reach TechHelp on the weekends is to email us at techhelp@fitnyc.edu. There is limited […]

December 16, 2014 | By | Reply More
A470 Computers

A470 Computers

THE COMPUTERS IN OUR OFFICES A470 plus, ARE CRAPPY + INEFFICIENT AND STUDENTS CAN NEVER ATTAIN WIFI so much for productivity -molvere james   Answer: Hi Molvere – I would like to talk to you more about the issues you are experiencing in your “Ask IT Now” comment.   Please give me a call to […]

November 17, 2014 | By | Reply More
Where is the Computer Lab page?

Where is the Computer Lab page?

Where on the FIT home page would I find a link to the Computer Lab?  I am a Reference Assistant in the FIT Library needing to show a student the Computer Lab hours and software, but I can’t find where click to get to the Computer Lab.  Please make it easier for students (and Staff) […]

November 12, 2014 | By | Reply More
Wireless Printing

Wireless Printing

I have a Canon Pixma 6820 wireless printer that needs to connect to my Macbook Pro running Mavericks. I am in Kaufman hall and am unable to connect this printer over the network to my computer. Is there a way to do this?Thank you!-Kevin Answer: Wireless printing is not supported on FIT’s wifi. You will need to […]

September 29, 2014 | By | Reply More
Lost FIT ID#

Lost FIT ID#

I don’t know my FIT number because that is the email that got deleted, nor do I know my password because I never was able to log on yet to set up my account.  The email with that information that was sent to me has been deleted.  Is there anyway I can get a new […]

September 22, 2014 | By | Reply More
Printing your DARS report

Printing your DARS report

Hi, there seems to be a problem with the DARS system. I’m not sure if it’s just me or if others are having the same issue. When I go to submit my DARS, there is no button to select “run.” Please get back to me ASAP, as I need to print my DARS in order […]

September 18, 2014 | By | Reply More

TechHelp on Twitter

Special IT Support Hours Today for the 1st day of the Housing Application being available bit.ly/1G7rqKT pic.twitter.com/IcKuHD5lsz
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94% of the world’s information is stored digitally #FunFactFriday PS You get unlimited storage bit.ly/1DlBFrq pic.twitter.com/sxZxfOIoHZ
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BREAKING: FCC votes to pass new #NetNeutrality rules, protecting an open Internet on.mash.to/1DuLiEd pic.twitter.com/UfdmDfEjFs Retweeted by FIT TechHelp
Today the FCC will vote on #NetNeutrality. Here's what you need to know n.pr/17zPuHI via @nprnews
@KelseyxFoster Glad it hear it. We post FAQ's & other helpful info on our website at it.fitnyc.edu, if you need help again.
Gerald Lawson a pioneer in the video game world created the single cartridge-based gaming system. #BlackHistoryMonth pic.twitter.com/lwwEqwSVAa
Twitter Media
Use scholar.google.com not google.com for school research. You'll get relevant info & tools. #TechTip pic.twitter.com/LQTs3n7p87
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@Shyam_Patel17 We are not open on the weekends. it.fitnyc.edu/techhelp Please email TechHelp@fitnyc.edu and we will help as soon as we open.
Waiting for the #RedCarpet? View the Sci-Tech winners bit.ly/1LfDb07 & see how important Tech is to movies. pic.twitter.com/C2y2LJGmu6
Twitter Media
恭禧發財 - Have a happy and prosperous New Year! pic.twitter.com/BeuKNND9xb
Twitter Media
Dr. James E. West, Co-inventor of microphone technology that is used in 90% of mics & in phones #BlackHistoryMonth pic.twitter.com/PTyjTcQdTk
Twitter Media
It's #RandomActsOfKindness Day, buy a stranger a cup of coffee, hold doors open or just remember to smile today! pic.twitter.com/9BhtF5PPB0
Twitter Media
@SydneySchiff Thank you for letting us know - ticket 60165 has been opened for this request & sent to the team.

IT News

Special IT Support Hours for Sunday, March 1st

Special IT Support Hours for Sunday, March 1st

On March 1st at 4PM, the Fall Housing Application will become available for all returning degree and non-degree students with 12 or more credit hours. This year priority is given to the earliest housing applicants and housing requests will be processed by Residential Life in the order they are received. In anticipation for the large […]

February 27, 2015 | By | Reply More
Excel Charts and Using reddit

Excel Charts and Using reddit

Lynda.com creates and updates thousands of training videos on an on-going basis. All current students, staff, and faculty have access to Lynda.com for free through FIT. Please see our getting started guide to Lynda.com for FIT to set up your account today. This week there are 2 new courses that you might want to explore: […]

February 25, 2015 | By | Reply More
The IT Crowd Presents: The Power of Play

The IT Crowd Presents: The Power of Play

The IT Crowd (aka the Information Technology Department) is excited to announce that we are curating our first ever student event to celebrate technology. We are partnering with our friends at Gigantic Mechanic and the Come Out & Play Festival to bring interactive games that show the best of game design and technology. Here is […]

February 23, 2015 | By | Reply More

Google Related

Update: Retirement of Adobe FormsCentral

Update: Retirement of Adobe FormsCentral

As a reminder, Adobe recently announced the retirement of their FormsCentral product. (Please read Adobe’s End of Support document here.) Adobe has outlined the following timeline for FormsCentral retirement: Until June 22, 2015 you will have complete access to your FormsCentral account. – Please do not create new forms. On June 23, 2015 you will […]

February 18, 2015 | By | Reply More
Google Ends Support for Google Apps Connector for Blackberry Enterprise Server

Google Ends Support for Google Apps Connector for Blackberry Enterprise Server

Google will be ending support for the Google Apps Connector for BlackBerry Enterprise Server on March 5, 2015. Please note that we’re now one month away from the end of support date. On March 5, Google will turn off the underlying services and the Google Apps Connector for Blackberry Enterprise Server will no longer sync […]

February 6, 2015 | By | Reply More
Unlimited Google Drive Storage for Education

Unlimited Google Drive Storage for Education

It is official!  Google announced a few months back that they would be upgrading the Drive for Education to include unlimited storage and the upgrade has been applied to our FIT Google Apps for Education accounts. What does this mean to you? Unlimited storage: Store as many Google Drive files, Gmail messages, and Google+ photos as […]

November 3, 2014 | By | 2 Replies More

Tech Bytes

Happy 25th Birthday Photoshop

Happy 25th Birthday Photoshop

25 years ago one of the most influential software programs made it’s debut, Photoshop. At FIT, Photoshop is used across majors by our students, for projects and fun. To celebrate Adobe made a video that shows the power of Photoshop and encourages us to embrace our creativity and “Dream On”. On Jimmy Kimmel Live, he […]

February 23, 2015 | By | Reply More
Top Tech Villains

Top Tech Villains

Thursday, November 20th is Runway27’s 2nd Annual fashion show. The event is another wonderful example of FIT students’ talents from designing, advertising and producing. This year’s theme is “Fashion is Evil” showcasing student designs inspired by the best baddies. In support, the IT Crowd compiled a list of our top tech villains, perhaps we’ll see […]

November 20, 2014 | By | Reply More
Legacy Week: Tech Time Warp to 1944

Legacy Week: Tech Time Warp to 1944

We all know that FIT stands for Fashion Institute of Technology but we often forget what “Technology” meant when our institution was founded. In honor, of Legacy Week and FIT’s 70th Anniversary let’s take a moment to reflect on  the technology of 1944 and how far we’ve come. Television After WWII ended production of televisions […]

October 27, 2014 | By | Reply More

Tech Development Team on Twitter

94% of the world’s information is stored digitally #FunFactFriday PS You get unlimited storage bit.ly/1DlBFrq pic.twitter.com/8uXkkQrbCw
Twitter Media
Net neutrality rules passed by FCC bbc.in/1E0hzG5 Retweeted by TDT at FIT
Today the FCC will vote on #NetNeutrality. Here's what you need to know n.pr/17zPuHI via @nprnews
Gerald Lawson a pioneer in the video game world created the single cartridge-based gaming system. #BlackHistoryMonth pic.twitter.com/oKLcZCgLkY
Twitter Media
恭禧發財 - Have a happy and prosperous New Year! pic.twitter.com/Nd53Rfjkwy
Twitter Media
Dr. James E. West, Co-inventor of microphone technology that is used in 90% of mics & in phones #BlackHistoryMonth pic.twitter.com/LpzUcdxoRe
Twitter Media
It's #RandomActsOfKindness Day, consider buying a stranger a cup of coffee, hold doors open or just remember to smile pic.twitter.com/TeJMewZDLh
Twitter Media
Happy President's Day - as a reminder FIT is closed, for TechHelp information please visit bit.ly/1yiy6gp pic.twitter.com/4YNrKEA9ZK
Twitter Media
Thomas Edison proposed to his 2nd wife by tapping Morse code in her hand. #FunFactFriday #ValentinesDay pic.twitter.com/kctDOMdV9U
Twitter Media
We don't get Lincoln's Birthday off but remember we're closed for President's Day bit.ly/1yiy6gp pic.twitter.com/DqZqWdswN3
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#DidUKnow Otis Boykin invented resistors that are still used in radios, televisions & computers. #BlackHistoryMonth pic.twitter.com/MHikkv2fvA
Twitter Media

TechHelp!

Customer Service Assistance

Contact TechHelp Support Staff
Hours: Monday-Friday 8:30am-10:00pm

Email: techhelp@fitnyc.edu
Students: Call 7-HELP, or visit room C307a
Faculty & Staff: Call 7-TECH, or visit room C305b

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Trying to connect to WiFi? Trouble downloading Sophos? Get answers to the most frequently asked IT questions. Tech FAQs

MyFIT

MyFIT contains important resources for the FIT community such as the IT policies & procedures, services discounts, ability to set up your Lynda.com profile and lots more. You will need your FIT username and password to login.

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