Jun 15: Planned IT Maintenance Internet Services

We are continuing the practice of upgrading technology services and performing critical maintenance on FIT systems during summer Fridays when the college is closed. The following IT-supported services may be unavailable on Friday, June 15. 8 am to 5 pm: Phone, wired and wireless internet services may be unavailable or experience interruptions in the following […]
Summer Hours

FIT will be closed for the following ten (10) Fridays during the summer of 2018: Friday, June 1, 2018 Friday, June 8, 2018 Friday, June 15, 2018 Friday, June 22, 2018 Friday, June 29, 2018 Friday, July 13, 2018 Friday, July 20, 2018 Friday, July 27, 2018 Friday, August 3, 2018 Friday, August 10, 2018 FIT will […]
Planned IT Maintenance During Summer Fridays

The Division of Information Technology is continuing the practice of upgrading technology services and performing critical maintenance on FIT systems during Summer Fridays when the college is closed. IT-supported services may be unavailable or experience disruptions during these maintenance times. IT-supported services include but are not limited to: MyFIT Blackboard Banner (all Banner services) […]
Try the new Gmail

As you may have read in the media recently, Google realeased major updates to Gmail this week. This release includes a brand-new look, additional security features, and simplified integrations with other G Suite apps. Our FIT G Suite users can “try out” the Gmail redesign by selecting “settings” (the gear icon) and clicking “Try the new […]
Tech Support Scams

There has been a recent increase in scams targeting colleges. In a typical scenario, a caller poses as an employee of a big-name computer company such as Microsoft or Dell and tells the victim that their computer is infected with a virus and it needs to be remedied. If successful, the scammer convinces the victim […]

Contact Us

Email Us: TechHelp@fitnyc.edu

Call Us: 212-217-HELP (4357)

Visit Us in the Feldman Center
Students: C307A
Employees: C305B

TechHelp Summer Hours
Monday – Thursday*
8:30 am – 10 pm

*Closed from 1 pm – 1:30 pm on the first Wednesday of every month for Staff meeting.

Top FAQs

IT Answers for FIT Alumni

Congratulations on Graduating from FIT! We wish you the best of luck in your next endeavors. But don’t you…forget about us – or at least don’t forget your Alumni Benefits! As a student, you received a number of benefits from the Division of Information Technology. We want to let you know some of the benefits […]

Deactivate a Lost or Stolen FIT ID Card (Campus Card)

You should protect your FIT ID (Campus Card) the same way you do your credit or debit card. You use your FIT ID card to enter buildings, pay for printing and meals on campus. If your FIT ID card is lost or stolen immediate notification will protect the accounts and campus access privileges. The computer […]

Troubleshooting Steps for a MyFIT “Error 500 – Internal Server Error”

The new portal also has additional security features to help keep your personal information safe, but there are some Cybersafe habits you should continue to practice. Sign out of all applications including MyFIT. Quit the browser, do not just close the tab. Log off the computer when you are finished. On occasion, you may encounter a […]

3 Things to Know About Your Final Grades

The Division of Information Technology assists the college with making the links for grades available within MyFIT. We also help students with accessing their MyFIT account so that they can see their grades. Can’t log in to MyFIT, contact TechHelp. 1. The process for publishing final grades to MyFIT After you complete a class, your professor […]