How to use Duo Two Factor Authentication

Choose Authentication Method

If you have not completed the DUO enrollment process, please follow our instructions on How to enroll in DUO

After you enroll in Duo, each time you access FIT Remote Labs you will be presented with the screen to choose an authentication method; Send Me a Push, Call Me, or Enter a Passcode.

Duo Authentication Method

 

Method/Instructions

Description

Duo Push 

Pushes a login request to your phone or tablet (if you have Duo Mobile installed and activated on your iOS, Android, or Windows Phone device). Just review the request and tap Approve to log in.

Call Me 

Authenticate via phone callback.

Enter a Passcode

 

Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token or provided by an administrator.

Click Send codes to get a new batch of passcodes texted to your phone.

“Send Me a Push”

  1. Open the Duo Mobile on your device.  If you have not installed Duo Mobile, please visit How to install Duo Mobile.

Duo app

  1. If Login Request does not automatically appear, click “Request Waiting. Tap to Respond..” Click “Approve” and return to FIT Remote Labs on your computer. 

 

Request from Duo
approve duo request

"Call Me"

  1. If you selected, “Call Me” you will get a call from the FIT phone number of 212-217-7999. Please follow the prompts. Then return to FIT Remote Labs on your computer. 
    call me Duo

 

“Enter a Passcode”

  1. Open the Duo Mobile on your device. If you have not installed Duo Mobile, please visit How to install Duo Mobile

Duo app

2. Enter Passcode displayed in Duo Mobile. Then return to FIT Remote Labs.

 

Alternately, if you enrolled a mobile phone number you can have passcodes sent to your phone. Messaging and data rates may apply.