How to request a Generic Email Account

A generic email account provides a unique email address and mailbox that is generally used as a contact method for a specific service or group.

An FIT employee must be named the account owner and will be held responsible for the administration of the account, including password changes. While the service is only available to college employees, student clubs may request a generic account through the Office of Student Life, where an employee sponsor will assume responsibility for the account.

Open a ticket with TechHelp. 

Once logged in to your account. 
Select Account Management > Generic Email Account > Create Generic Account.

Once a ticket is submitted, please allow 1 to 2 days for the generic account to be created. Once the account is created, you will be notified via your FIT email.