Beware of Holiday Scams with the Rise of AI
The holidays should bring cheer and celebration, but for cybercriminals, they’ve become an opportunity, and AI is arming them with smarter, more deceptive tactics.
One of the most common schemes this year involves fake delivery alerts. Scammers send text messages claiming your Amazon or FedEx package is delayed, complete with realistic branding and order numbers. These messages often include links to fraudulent sites designed to steal your payment details. Tools like WormGPT and Xanthorox make this easier for them by generating flawless phishing messages and even automating malicious code for fake tracking pages. Similarly, AI-generated retail websites are popping up across social media, offering “too-good-to-be-true” deals on popular items. These sites appear legitimate, featuring professional product images and even chatbots powered by AI platforms, such as ChatGPT variants or AutoGPT, which simulate real customer service.
Perhaps the most chilling development is the rise of deepfake voice scams. Criminals can now clone a loved one’s voice using just a few seconds of audio, thanks to tools like ElevenLabs and Resemble AI, then call you in a panic pretending to be your grandchild or sibling in trouble and asking for money. The emotional pressure is intense, and during the holidays, when family is top of mind, these scams are especially effective. There have even been reports of deepfake influencer ads, created using platforms like DeepFaceLab, where celebrities such as Taylor Swift appear to endorse giveaways or products that don’t exist.
AI is also fueling charity scams. Fraudsters create heartfelt stories and fake endorsements to solicit donations, often using QR codes or links that direct users to phishing sites. These appeals target user’s generosity, and with AI-driven content generators like WormGPT and image tools such as Stable Diffusion, scammers can produce convincing visuals and narratives in seconds.
How to Stay Safe This Holiday Season
- Pause before acting: Scammers rely on creating a sense of urgency. If a message demands immediate payment or action, take a moment to verify the request.
- Inspect URLs and QR codes: Always type web addresses manually or use official apps to ensure accuracy. Avoid scanning random QR codes in public spaces.
- Shop smart: Stick to reputable retailers. Be wary of deals that seem too good to be true.
- Donate wisely: Research charities independently and donate through official websites, not links sent via text or social media.
As AI makes scams more sophisticated, staying informed is your best defense. This holiday season, take a moment to verify before you click, share, or send.
Happy Holidays!
Rakesh Kumar
AVP of IT Infrastructure Services and Chief Information Security Officer
Information Technology
Fashion Institute of Technology
333 Seventh Ave, 13th floor
New York, NY 10001
(212) 217-3403
About Cybersafe
The Division of Information Technology is dedicated to protecting the FIT community from the latest cybersecurity threats by providing warnings and creating awareness through training and information-sharing. Visit fitnyc.edu/cybersafe for more information. And stay tuned for emails from [email protected] for the latest from the Cybersafe campaign at FIT.