FIT will be closed on Monday, January 15th for Martin Luther King Jr. Day. As a reminder, when the college is closed the Administrative Offices at FIT are also closed – including the Division of Information Technology. If you have questions while the college is closed you can email TechHelp@fitnyc.edu and we will reply as […]
We know no one likes to wait, that is why we are happy to announce that starting December 8, 2014, our menu options when you call TechHelp will be shorter. Previously, it took a 1 minute 45 seconds before you heard the option to speak to an IT Support Technician, now it will take less […]
Thank you everyone that attended the TechHelp: IT Guide to Success Orientation Session. We hope you learned a lot and are excited to start classes. Don’t forget to check our FAQs for information covered during the session it.fitnyc.edu/faqs. Also, check the website for updates and important IT information. You may also follow us on Twitter […]
The IT Department would like to welcome all the new and returning students moving into the dorm this weekend. We recommend exploring our FAQs on how to connect to the internet and other common move-in TechHelp questions at it.fitnyc.edu/faqs before you arrive. In case you need extra help we will have technicians available during move-in […]
Did you know that you can access any submitted TechHelp tickets online? Visiting the TechHelp Self-Service site here: http://techhelp.fitnyc.edu Log in with your FIT username and password and click on the “My Tickets” option under the main menu bar and you will see all of your current help tickets.