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Computer Refresh Program

We are very pleased to announce that the Division of Information Technology has partnered with Academic Affairs and Finance and Administration to establish a continuous, efficient, and effective computer refresh process. This process streamlines requests, approvals, and purchasing to replace dated computers.

All office computers will be refreshed every four years. The type of computer (i.e., laptop/desktop, Mac/Windows, Standard/Power/Super User) you will receive has been determined by Academic Affairs and your department chair or the vice president of your division. The distribution of computers via the Computer Refresh Program will be performed in phases.

You will be receiving periodic communications from IT updating you on the program’s progress as well as targeted updates with specific details and instructions as your group becomes eligible.

About the Computer Refresh Program

  • The first phase of the program began August 2016, for full-time classroom faculty. Distribution of the new equipment was scheduled by School. 

    Phase 1: August 2016 – December 2016
    Full-Time Classroom Faculty
    Jay and Patty Baker School of Business and Technology: September 2016
    School of Liberal Arts: October 2016
    School of Graduate Studies: October–November 2016
    School of Art and Design: October–December 2016

    Phase 1 was completed on schedule except for individuals that were eligible receive a new computer but did not complete the requirements to fulfill their request. If you are a Full-Time Classroom Faculty member that did not get a new computer under Phase 1, please contact TechHelp so we may verify your eligibility, instruct you on how to complete the requirements and resend the emailed information about the refresh program. 


  • Phase 2: Part-Time Classroom Faculty, Non-Classroom Faculty, Staff, and Administration
    Due to the fire that occurred in the Feldman building our timeline for the refresh deployment was altered giving priority to those areas whose computers needed to be replaced due to smoke damage.

    Staff and Administration 

    • Office of Admissions – Completed
    • Office of the Registrar – Completed
    • Library – (Deployed by in-house Library Technicians) 
    • Career and Internship Center –  Expected start date Nov. 6 
    • Academic Advisement Center  – Expected start date Nov. 6 

    Part-Time Classroom Faculty 
    The Division of Information Technology will coordinate with Academic Affairs to develop a plan for deployment. Expected start date Dec. 1. 

    Non-Classroom Faculty, Staff, and Administration 
    Distribution of new equipment for non-classroom faculty and the remaining staff and administration is expected to begin after the completion of the areas above. Please check back for updates as we receive new information. 

  • The purpose of this policy is to provide a coordinated, centralized, and sustainable computer hardware refresh process for all classroom teaching faculty (Faculty). FIT computers will be replaced based on the level of user and type of machine. This process will improve system dependability, administration, and cost management. FIT-Information Technology (IT) will coordinate administration of this policy with input from Academic Affairs and Finance. 

    View official policy: Teaching Faculty Computer Refresh  


Frequently Asked Questions