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Having trouble with an IT-Supported Service?

Self-Service Articles 

How can we help you? 

Find step-by-step instructions to commonly asked questions and learn more about the services available to the FIT community. 

Password Help Center

Can’t Sign in? 

Register to use Self-Service Password Reset (SSPR) to manage your password. If you forget it, it is expiring, or you want to change it. 

Report a Problem 

Reporting a problem to the Division of Information Technology is easy. Submit a ticket to TechHelp, and our team will attend to the problem as soon as possible.

*TechHelp is closed when the college is closed. View the FIT Academic Calendar for dates and more details.

Support Hours This Week

Monday8:30 AM — 10:00 PM
Tuesday8:30 AM — 10:00 PM
Wednesday8:30 AM — 10:00 PM
Thursday8:30 AM — 10:00 PM
Friday8:30 AM — 10:00 PM
SaturdayClosed
SundayClosed

Report a Problem 

Reporting a problem to the Division of Information Technology is easy. Submit a ticket to TechHelp, and our team will attend to the problem as soon as possible.

Support Hours This Week

Monday8:30 AM — 10:00 PM
Tuesday8:30 AM — 10:00 PM
Wednesday8:30 AM — 10:00 PM
Thursday8:30 AM — 10:00 PM
Friday8:30 AM — 10:00 PM
SaturdayClosed
SundayClosed

TechHelp is closed when the college is closed. View the FIT Academic Calendar for dates and more details.