Applicant

Computer with FIT IT Ticket Portal Homepage

How to open a ticket (report a problem)

In 2019 we rolled out a new IT ticketing system including an improved self-service portal. With the self-service portal, you are able to report issues, open requests, and check their status. To use the self-service portal, go to TechHelp.fitnyc.edu and log in with your FIT username and password, no need to create a new login […]

How to keep your data private by managing permissions like a pro

It is common practice to take certain steps to protect your computer before installing new software; however, those security steps are often neglected when installing browser extensions, add-ons, social media and mobile apps. These programs may request permission to access your data; if they’re compromised by cyber attackers or if you install a malicious or […]

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How to enable Two-Factor Authentication (2FA) on a FIT Google Account

2-Factor Authentication (2FA) is also referred to as 2-Step Verification.

This article is related to: 2FA

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How to check for suspicious activity on your account

G Suite for Education offers a multitude of security features including allowing you to monitor how your account is being accessed through the Activity Information panel. This is one of the easiest ways for you to ensure that your account isn’t being accessed without your permission. "The Activity Information Panel" allows you to check what browser, […]

Person tapping on change password button on device

How to change your FIT password using Self-Service Password Reset (SSPR)

You will not be able to use these instructions to manage your password if you have not registered to use Self-Service Password Reset (SSPR). Learn how to register. FIT generic accounts cannot use SSPR (i.e., department@fitnyc.edu); please contact TechHelp for assistance. 1. Click the “Change Password” button on this page or from the Password Help […]

Has your information been compromised

Have you ever wondered if your account information or password has ever been exposed in a data breach? Have I Been PWNED? (HIBP) is a free resource developed by a Microsoft researcher for anyone to quickly assess if they may have been put at risk due to an online account of theirs having been compromised or […]

Can I bring a printer to FIT

Campus printing is available in multiple locations at FIT. However, some students choose to bring a personal printer for their use in the Residence Halls. If you are buying a printer, please keep in mind that wireless printers do not work on the FIT wireless network. Please make sure that the printer has a way […]