The Division of Information Technology regularly performs upgrades and maintenance on IT-supported services to improve functionality and prevent unplanned outages. In the coming days, we will be performing network upgrades and preventive maintenance from 7 to 9 am in the David Dubinsky Student Center (see the schedule below for dates and affected floors). During this […]
Restored July 24 at 4:48 PM All Kaufman Hall phone services have been restored. Original Message July 24 at 11:31 AM IT is working with our vendor to restore phone services to Kaufman Hall that may have been interrupted by the scheduled maintenance for today.
On Monday, July 24 at 7 AM the Telecommunication team in conjunction with our vendor will be performing upgrades to the fiber network. During this time phone services may be interrupted for approximately 30 minutes campus-wide. Questions? Comments? Email TechHelp@fitnyc.edu or call 212 217.HELP (4357). Thank you for your cooperation as we continue to improve and maintain FIT […]
Resolved Thursday, July 6 at 12:20 PM Interruption of phone services has been resolved. Original Message Thursday, July 6 at 9:30 AM We are currently investigating issues with the FIT phone network. We have reports that some calls from outside the campus are unable to connect to FIT extensions. There are no reports of issues […]
Why does your account get locked out? Causing you not to be able to log in to campus computers? Why does your account get suspended temporarily? Causing you not to be able to log in to MyFIT? The reason your account will get locked out or suspended temporarily is if an invalid password […]
We know no one likes to wait, that is why we are happy to announce that starting December 8, 2014, our menu options when you call TechHelp will be shorter. Previously, it took a 1 minute 45 seconds before you heard the option to speak to an IT Support Technician, now it will take less […]
Please check the downloads page to download free software and the FIT Associated Stores to find a list of discounts available for the FIT community. To access: Log into MyFIT Go to the Announcements and Web Resources tab Find the FIT Associated Stores Channel for links for software, hardware and other technology discounts.
If asked to enter your Username, enter your FIT Email account. Example: John_Doe@fitnyc.edu (you must include @fitnyc.edu) Options for access Use your Windows Phone’s native apps Set up your Windows Mobile phone with Google Sync to access your G Suite mail, contacts and calendars from your phone’s native applications. Learn more about Google Sync Use […]
Select Settings from your Apps List Turn on your WiFi Select FITAIR from the Wi-Fi networks The settings below should appear by default, if they do not make sure to change them EAP method = PEAP Phase 2 authentication = None CA certificate = (Unspecified) Enter your FIT Username for Identity Leave Anonymous identity blank […]