Resolved July 2, 2017, at 11:44 PM Original Message July 2, 2017, at 10:44 AM We are receiving reports that individuals are unable to print using the Pay for Print services. Those attempting to print receive the error – “Error: Trying to reconnect to PSPrintSvr…” We are investigating and working to restore services.
Adobe released an apology today for the number of institutions that were impacted by a license error. Our teams have already begun the process of re-serializing all campus Creative Cloud applications. If you are still experiencing an Adobe CC application (e.g. Photoshop, Illustrator, etc.) licensing issue on your office machine please contact TechHelp at 212-217-HELP (4357) […]
Some Banner users have reported that the get the message “Fatal error: web client version is too old.” when trying to access the new version of forms in Banner. Our team has created step-by-step instructions to help you correct this error and access the new version. If the steps provided in the instructions do not […]
Go to Start and Open the Control Panel; then click on Java On the General tab of the Java Control Panel, click on “Settings” located under Temporary Internet Files Click on “Delete Files” Check the following boxes: Trace and Log Files, Cached Applications and Applets, and Installed Applications and Applets. Then Click “OK”.
It was brought to our attention that a few users have experienced an error message when trying to use the “Undo Send” feature in Gmail. Undo Send is a Google Lab feature in Gmail, meaning it is experimental, and changes may be made to the feature which seems to be the case here. If you experience […]
Google limits the amount of mail one user can send. If you exceed the G Suite email sending limits, you may see an error message such as: You have reached a limit for sending email You reached a Gmail sending limit You exceeded the maximum recipients After reaching one of these limits, a user can’t send […]