RSSCategory: IT NEWS

Labor Day Weekend IT Hours

Labor Day Weekend IT Hours

The first Monday in September we celebrate Labor Day, a national tribute to the labor movement and a time to reflect on how workers contribute to our country. We hope you all enjoy the day off after, what we hope was a wonderful first week of classes. As a reminder, when the college is closed […]

September 1, 2015 | By | Reply More
Locked, Suspended and Two Simple Solutions

Locked, Suspended and Two Simple Solutions

Why does your account get locked out? Causing you not to be able to log into campus computers?   Why does your account get suspended temporarily? Causing you not to be able to log into MyFIT?   The reason your account will get locked out or suspended temporarily is if an invalid password was entered […]

August 26, 2015 | By | Reply More
IT Tips for Dorm Students

IT Tips for Dorm Students

Welcome new and returning dorm students! We know how busy this time is for you, so we put together some helpful tips. By now you have reviewed the checklist that the Residential Life Department sent you that included what to bring and what not to bring. This checklist also included some items from IT but […]

August 18, 2015 | By | Reply More
Welcome Class of 2019 – Here’s what you need to know

Welcome Class of 2019 – Here’s what you need to know

We are very excited to welcome the Class of 2019 and all new students to FIT for Fall 2015. Here are some of the questions we hear from new students, we also created a Student Welcome Guide to take you through the basic steps of logging in, checking email and finding help. If you have […]

August 11, 2015 | By | Reply More
Windows 10 Warning

Windows 10 Warning

On July 29, 2015, Microsoft will make their newest operating system, Windows 10, available for free to qualifying Windows 7, Windows 8.1 and Windows Phone 8.1 devices. As with the release of any new operating system the IT Department must test to ensure compatibility with all FIT systems and software to ensure functionality will be […]

June 25, 2015 | By | Reply More
10 Things to Know about Windows 10 for FIT

10 Things to Know about Windows 10 for FIT

1. When will Windows 10 be available? Microsoft will be releasing Windows 10 on July 29th, 2015. 2. Is it really free? Yes, for some. Microsoft is making Windows 10 available as free upgrade for qualified Windows  7, Windows 8.1, and Windows Phone 8.1 devices. The option to upgrade for free will be available for […]

June 25, 2015 | By | Reply More
Adobe Apologizes for License Error

Adobe Apologizes for License Error

Adobe released an apology today for the number of institutions that were impacted by a license error. Our teams have already begun the process of re-serializing all campus Creative Cloud applications. If you are still experiencing an Adobe CC application (e.g. Photoshop, Illustrator, etc.) licensing issue on your office machine please contact TechHelp at 212-217-HELP (4357) […]

June 9, 2015 | By | Reply More
Solution for Banner Error: Web Client Version is Too Old

Solution for Banner Error: Web Client Version is Too Old

Some Banner users have reported that the get the message “Fatal error: web client version is too old.” when trying to access the new version of forms in Banner. Our team has created step-by-step instructions to help you correct this error and access the new version. If the steps provided in the instructions do not […]

June 8, 2015 | By | Reply More
Blackboard for Online Courses

Blackboard for Online Courses

All online courses are now on Blackboard. To log into Blackboard you can click on the Blackboard link in MyFIT or log in directly at fitnyc.open.suny.edu with your FIT Username and Password. If you cannot log into Blackboard, please contact TechHelp. If you are new to Blackboard we recommend you watch the video Blackboard Intro for […]

May 26, 2015 | By | Reply More
IT Summer 2015 Hours

IT Summer 2015 Hours

 FIT will be closed for the following eleven (11) Fridays during the summer of 2015: Friday, June 5, 2015 Friday, June 12, 2015 Friday, June 19, 2015 Friday, June 26, 2015 Friday, July 3, 2015 Friday, July 10, 2015 Friday, July 17, 2015 Friday, July 24, 2015 Friday, July 31, 2015 Friday, August 7, 2015 Friday, August […]

May 26, 2015 | By | Reply More