RSSCategory: IT NEWS

Winter Recess IT Hours

Winter Recess IT Hours

  The college is closed for Winter Recess beginning Wednesday, December 24th through Thursday, January 1st. As a reminder, when the college is closed the Administrative Office at FIT are also closed – including the IT Department. If you have questions while the college is closed, please visit our FAQs at it.fitnyc.edu/faqs. You may also […]

December 15, 2014 | By | Reply More
3 Reasons You Don’t See Your Grades Yet

3 Reasons You Don’t See Your Grades Yet

“Why don’t I see my grades yet?” This is a question we receive frequently as the end of the semester approaches. We know how important grades are to you. That is why we wanted to share our involvement in the process. The IT department assists the Registrar with making the links for grades available within […]

December 15, 2014 | By | Reply More
New TechHelp Phone Menu

New TechHelp Phone Menu

We know no one likes to wait, that is why we are happy to announce that starting December 8, 2014, our menu options when you call TechHelp will be shorter. Previously, it took a 1 minute 45 seconds before you heard the option to speak to an IT Support Technician, now it will take less […]

December 4, 2014 | By | Reply More
Thanksgiving Recess IT Hours

Thanksgiving Recess IT Hours

  The college is closed for Thanksgiving Recess Thursday (11/27) to Sunday (11/30). As a reminder, when the college is closed the Administrative Office at FIT are also closed – including the IT Department. If you have questions while the college is closed you can email TechHelp@fitnyc.edu and we will reply as soon as possible […]

November 21, 2014 | By | Reply More
Weekly Computer Updates

Weekly Computer Updates

To ensure FIT office and lab computers are secured, IT is requesting that users log off when they leave on Friday’s, but leave their computers powered on.  Monitors can be powered down.  During the weekend patch cycle, computers will be rebooted, so users are cautioned to close applications prior to leaving for the weekend. Thank you […]

October 6, 2014 | By | Reply More
Open Lab Hours for Yom Kippur

Open Lab Hours for Yom Kippur

In recognition of Yom Kippur no evening classes will be held on Friday (10/3) and the college will be closed on Saturday (10/4). In recognition of the holiday the Open Computer Lab hours will be: Friday (10/3) – Closing early at 11PM Saturday (10/4) – Closed all day Re-opens Sunday (10/5) – 9AM and normal […]

October 3, 2014 | By | Reply More
Rosh Hashanah IT Hours

Rosh Hashanah IT Hours

In recognition of Rosh Hashanah no evening classes will be held on Wednesday (9/24) and the college will be closed on Thursday (9/25) and Friday (9/26). As a reminder, when the college is closed the Administrative Offices at FIT are also closed – including the IT Department. If you have questions while the college is closed […]

September 24, 2014 | By | Reply More
Message from the CIO: Dorm Wireless

Message from the CIO: Dorm Wireless

We continue to troubleshoot issues with the dorm wireless.  I understand many of the issues have been resolved and students are experiencing a better wireless experience. While troubleshooting continues it is imperative that students don’t unplug the wireless access points that may be located in their rooms or nearby hallways.  The entire wireless infrastructure is […]

September 12, 2014 | By | Reply More
Labor Day Holiday Lab Hours

Labor Day Holiday Lab Hours

In honor of the Labor Day holiday, there will be a special lab schedule for rooms CC15 and CC15a. Saturday and Sunday, August 29th and 30th, the labs will close at 10 pm. Monday, September 1st, the labs will be closed all day. Tuesday, September 2nd, the labs will reopen at 8am. Have a safe […]

August 29, 2014 | By | Reply More