RSSCategory: IT NEWS

Retirement of Adobe’s FormsCentral Product

Retirement of Adobe’s FormsCentral Product

Adobe recently announced the retirement of their FormsCentral product. (Please read Adobe’s End of Support document here.) Adobe has outlined the following timeline for FormsCentral retirement: Until June 22, 2015 you will have complete access to your FormsCentral account with the ability to create new forms, collect new data, and access your current data. On […]

January 28, 2015 | By | Reply More
FIT Closing Early at 2PM and Closed Tuesday Jan. 27th

FIT Closing Early at 2PM and Closed Tuesday Jan. 27th

To the FIT Community, Due to the winter storm, the college, including the Computer labs, will close today, January 26th at 2 pm and will be closed tomorrow, Tuesday, January 27th.  The college continues to monitor weather conditions and city government announcements regarding closures and cancellations.The schedule for Wednesday, January 28, will be available on Tuesday after […]

January 26, 2015 | By | Reply More
Kaufman Hall Wireless Improvements

Kaufman Hall Wireless Improvements

First and foremost we would like to welcome all the students back for a wonderful Spring semester. As many know, over the Summer we upgraded the wireless network in the classrooms and the 27th Street Dorms.  Kaufman Hall is scheduled for improvements next and over the Winter Semester we began laying the foundation for the […]

January 20, 2015 | By | Reply More
Yosemite Mac OS X 10.10 – Upgrade Warning

Yosemite Mac OS X 10.10 – Upgrade Warning

Late last year Apple released a new operating system called Yosemite (Mac OS X 10.10). Before upgrading FIT computers, the IT Department tests new operating systems with FIT systems and software to ensure functionality will be maintained. That is why we ask anyone with an FIT computer to please contact TechHelp before installing Yosemite. Without […]

January 20, 2015 | By | Reply More
Welcome New and Returning Students

Welcome New and Returning Students

Welcome all new and returning students to FIT. We hope to help you make your Spring 2015 semester a success. Here are just some of the ways we can help you… Answers and Step-by-Step Instructions to your Frequently Asked Questions can be found at it.fitnyc.edu/faqs Via email TechHelp@fitnyc.edu By phone 212-217-HELP (4357) In person C307A […]

January 20, 2015 | By | Reply More
Martin Luther King Day IT Hours

Martin Luther King Day IT Hours

FIT will be closed on Monday, January 19th for Martin Luther King Day. As a reminder, when the college is closed the Administrative Offices at FIT are also closed – including the IT Department. If you have questions while the college is closed you can email TechHelp@fitnyc.edu and we will reply as soon as possible […]

January 15, 2015 | By | Reply More
Winter Recess Hours & Scheduled Upgrades

Winter Recess Hours & Scheduled Upgrades

  The college is closed for Winter Recess beginning Wednesday, December 24th through Thursday, January 1st. As a reminder, when the college is closed the Administrative Office at FIT are also closed – including the IT Department. If you have questions while the college is closed, please visit our FAQs at it.fitnyc.edu/faqs. You may also […]

December 15, 2014 | By | Reply More
3 Reasons You Don’t See Your Grades Yet

3 Reasons You Don’t See Your Grades Yet

“Why don’t I see my grades yet?” This is a question we receive frequently as the end of the semester approaches. We know how important grades are to you. That is why we wanted to share our involvement in the process. The IT department assists the Registrar with making the links for grades available within […]

December 15, 2014 | By | Reply More
New TechHelp Phone Menu

New TechHelp Phone Menu

We know no one likes to wait, that is why we are happy to announce that starting December 8, 2014, our menu options when you call TechHelp will be shorter. Previously, it took a 1 minute 45 seconds before you heard the option to speak to an IT Support Technician, now it will take less […]

December 4, 2014 | By | Reply More
Thanksgiving Recess IT Hours

Thanksgiving Recess IT Hours

  The college is closed for Thanksgiving Recess Thursday (11/27) to Sunday (11/30). As a reminder, when the college is closed the Administrative Office at FIT are also closed – including the IT Department. If you have questions while the college is closed you can email TechHelp@fitnyc.edu and we will reply as soon as possible […]

November 21, 2014 | By | Reply More