RSSCategory: DOWNTIME & UPGRADES

Dec 16: Ticket System Restored

Dec 16: Ticket System Restored

The TechHelp Ticketing System has been restored and is back up.  

December 16, 2014 | By | Reply More
Dec 16: TechHelp Ticket System is down

Dec 16: TechHelp Ticket System is down

The TechHelp Ticking System is currently down. Support is working on the issue and we will update the status on the IT site as soon as we have more information.  

December 16, 2014 | By | Reply More
Dec. 3: 333 7th Avenue Telephone and Computer Service Restored

Dec. 3: 333 7th Avenue Telephone and Computer Service Restored

To the FIT Community: Telephone and computer services have been restored to the offices at 333 Seventh Avenue. Thank you. Loretta Lawrence Keane Vice President for Communications and External Relations

December 3, 2014 | By | Reply More
Dec 3: 333 7th Avenue Telephone and Computer Services Down

Dec 3: 333 7th Avenue Telephone and Computer Services Down

To the FIT Community: This email is to notify you that the FIT offices located at 333 Seventh Avenue are currently without telephone and computer service. Systems should be operational within the next 30 minutes. Thank you. Loretta Lawrence Keane Vice President for Communications and External Relations

December 3, 2014 | By | Reply More
Dec. 1: Email Messaging Delayed

Dec. 1: Email Messaging Delayed

Due to a mass email blast sent internally from the college, our email system is experiencing delays. If you need assistance in sending mass emails please contact TechHelp to discuss creating a ListServ.  

December 1, 2014 | By | Reply More
Nov. 25: Webpages Available

Nov. 25: Webpages Available

Our server issues have been fixed and you may now edit again. Publishing has also resumed. Norma S. Campbell Web Content Coordinator, Fashion Institute of Technology

November 25, 2014 | By | Reply More
Nov 24: WebPages Server Repairs

Nov 24: WebPages Server Repairs

The WebPages server is still down and IT continues to work to repair it. I will keep you posted of any new developments. Norma S. Campbell Web Content Coordinator, Fashion Institute of Technology

November 24, 2014 | By | Reply More
Nov 21: WebPages is currently unavailable

Nov 21: WebPages is currently unavailable

WebPages is currently unavailable due to a server problem. IT is working to restore access. We will update this site when it is back up and available. Norma S. Campbell Web Content Coordinator, Fashion Institute of Technology  

November 21, 2014 | By | Reply More
Oct 27: Google Drive Service Disruptions

Oct 27: Google Drive Service Disruptions

Google Drive; including docs, sheets, and slides have been experiencing service disruptions today.  Google is investigating the reports or error messages and latency. If you would like to see the status of all of Google’s apps, please visit the Google Apps Status Dashboard for further information.

October 27, 2014 | By | Reply More
Visitor Management Link on MyFIT

Visitor Management Link on MyFIT

The link to the campus Visitor Management System has been temporarily removed from MyFIT while the vendor addresses an issue with the database file. Look for an announcement with more information and instructions on how to use new system. Dorm students should continue to make visitor requests through the Residential Life homepage.  

October 8, 2014 | By | Reply More