RSSCategory: DOWNTIME & UPGRADES

Oct 2: MyFIT Scheduled Upgrades

Oct 2: MyFIT Scheduled Upgrades

IT must apply patches to MyFIT (FIT Portal) to ensure reliability and security.  This work is scheduled for Oct. 2 from 7am-8am. During this time, MyFIT will be unavailable.  All other FIT systems and services will remain operational. Thank you for your patience as we continue to improve and update FIT systems Please direct your questions […]

October 1, 2014 | By | Reply More
Sept 25: Banner Downtime

Sept 25: Banner Downtime

IT has been notified by Ellucian that certain software upgrades must be incorporated into Banner.  We are planning to perform the work on Thursday Sep. 25 from 8am-2pm.  During this time, Banner will not be accessible. Thank you for your patience as we continue to improve and update FIT systems Email: techhelp@fitnyc.edu

September 17, 2014 | By | Reply More
Sept 9th UPDATE: Network in B Building is back up

Sept 9th UPDATE: Network in B Building is back up

Network in Business & Technology “B” Building is back up

September 9, 2014 | By | Reply More
Sept 9th: The network is currently down in the Business and Liberal Arts Building “B” building

Sept 9th: The network is currently down in the Business and Liberal Arts Building “B” building

The network is currently down in the Business and Liberal Arts Building “B” building. We will update this site with updates.

September 9, 2014 | By | Reply More
Sept 9th: Wireless Angel access interrupted on campus

Sept 9th: Wireless Angel access interrupted on campus

It has been reported that access to Angel on campus via a wireless connection is having interruptions. Wired access is working properly. Our networking team is working to fix this as soon as possible. We will update you as soon as we have more information.  

September 9, 2014 | By | Reply More
Sept 5th – Webfiles Access Restored

Sept 5th – Webfiles Access Restored

Access to Webfiles has been restored. Thank you

September 5, 2014 | By | Reply More
Sept. 5th – Webfiles Unavailable

Sept. 5th – Webfiles Unavailable

Access to Webfiles is currently unavailable. We are working to restore access to webfiles.fitnyc.edu as quickly as possible. Please check back for updates. We appreciate your understanding.

September 5, 2014 | By | Reply More
Aug 29th: Webfiles Advanced Uploading Issue

Aug 29th: Webfiles Advanced Uploading Issue

The Advanced Uploader functionality of Webfiles generates an error and most of the time prohibits uploading of folders, and sometimes files as well. We are aware of the issue and have been working this week with the vendor to ensure restoration of this functionality.Please use the Basic Uploader at this time.Thank you for your understanding.

August 29, 2014 | By | Reply More
Angel Not Available in Dorms Using Ethernet Connection

Angel Not Available in Dorms Using Ethernet Connection

The Angel website will not load while connected to the FIT network using an Ethernet cord (wired). The IT Department is working with Open SUNY to resolve this issue as quickly as possible. Access to Angel via the wireless network is functioning. Please check back for updates. We thank you for your understanding and apologize for […]

August 29, 2014 | By | Reply More
FITAIR Update for 27th Street Dorms

FITAIR Update for 27th Street Dorms

Last night a team of technicians went to every floor in the 27th street dorms to test the WiFi. We identified locations with signal issues and also found a troubleshooting alternative for the Registration Page reappearing after being previously connected. Is the registration page for FITAIR still coming up on your computer? Please see this […]

August 29, 2014 | By | Reply More