RSSCategory: DOWNTIME & UPGRADES

Mar 20th: Internet Unavailable 8:00AM – 8:30AM 4th & 5th Floors Shirley Goodman Center

Mar 20th: Internet Unavailable 8:00AM – 8:30AM 4th & 5th Floors Shirley Goodman Center

On March 20th from 8:00AM to 8:30AM wired and wireless internet connections will be unavailable for the 4th and 5th floors of the Shirley Goodman Resource Center (E-Building) while our networking performs upgrades to equipment.

March 19, 2015 | By | Reply More
Mar 19th: Patch Deployment for JDA, ePortfolio, and Webfiles 8AM – 9AM

Mar 19th: Patch Deployment for JDA, ePortfolio, and Webfiles 8AM – 9AM

The IT Department regularly deploys patches to fix or improve computer programs or supporting data. Patch deployment is a critical part of maintaining the security of FIT systems and the FIT network; fixing security vulnerabilities, bugs, and improving overall performance. On Thursday, March 19th we will be deploying patches for JDA, ePortfolio, Webfiles, and additional […]

March 16, 2015 | By | Reply More
Mar 12th: RESOLVED Sporadic Wireless Access for Pomerantz Center 1st Floor

Mar 12th: RESOLVED Sporadic Wireless Access for Pomerantz Center 1st Floor

Our Networking team have resolved an equipment malfunction that caused sporadic wireless access for individuals trying to connect in the Pomerantz Art and Design Center (D Building) on the 1st floor.

March 12, 2015 | By | Reply More
Mar 12: RESOLVED Course and Group Studio Email

Mar 12: RESOLVED Course and Group Studio Email

The issue of emails sent through the MyFIT Course and Group Studios not being delivered has been resolved. Emails sent from FIT Google accounts were not affected.

March 12, 2015 | By | Reply More
Mar 12th: Sporadic Wireless Access for Pomerantz Center 1st Floor

Mar 12th: Sporadic Wireless Access for Pomerantz Center 1st Floor

Due to an equipment malfunction there may be sporadic wireless access for individuals trying to connect in the Pomerantz Art and Design Center (D Building) on the 1st floor. Our Networking team is replacing the equipment and expect a resolution within the hour.

March 12, 2015 | By | Reply More
Mar 11th: 4AM – 8AM Sporadic Wireless Access on 27th Street for Emergency Upgrades

Mar 11th: 4AM – 8AM Sporadic Wireless Access on 27th Street for Emergency Upgrades

On March 11th, from 4AM – 8AM our team must perform emergency upgrades on the wireless infrastructure for 27th Street. During this time, wireless access may be sporadic. Connections via an ethernet cord (wired) will not be affected.

March 10, 2015 | By | Reply More
Mar 10th: MyFIT Course & Group Studio Email Not Sending

Mar 10th: MyFIT Course & Group Studio Email Not Sending

Emails sent using the MyFIT Course and Group Studios are not being delivered. When sending emails through the MyFIT Course and Group Studios, no error message will appear but the message fails to deliver to the recipients. Our team is investigating and working with our vendor to find a resolution. Please note, emails sent from […]

March 10, 2015 | By | Reply More
Mar 5th: Patch Deployment for Bi-Tech, DARS, and other FIT Services 8AM – 9AM

Mar 5th: Patch Deployment for Bi-Tech, DARS, and other FIT Services 8AM – 9AM

The IT Department regularly deploys patches to fix or improve computer programs or supporting data. Patch deployment is a critical part of maintaining the security of FIT systems and the FIT network; fixing security vulnerabilities, bugs, and improving overall performance. On Thursday, March 5th we will be deploying patches for Bi-Tech, DARS, VPN, Antivirus Protection […]

March 4, 2015 | By | Reply More
Feb 26: Pomerantz Center Sporadic Network Disruptions

Feb 26: Pomerantz Center Sporadic Network Disruptions

The Networking Team is investigating reported computer system disruptions in the Pomerantz “D” building.  IT is looking into the cause and we will update this site with further information. If you are experiencing issues, please contact TechHelp at 7-HELP (4357) or email techhelp@fitnyc.edu.

February 26, 2015 | By | Reply More
Feb 25: Goodman Center Sporadic Network Disruptions

Feb 25: Goodman Center Sporadic Network Disruptions

The Networking Team is investigating reported computer system disruptions in the Goodman “E” building. The cause has been addressed, however IT will continue to monitor the situation. If you are experiencing any further issues, pleas contact TechHelp at 7-HELP (4357) or email techhelp@fitnyc.edu.

February 25, 2015 | By | Reply More