RSSCategory: ASK IT ANSWERS

TechHelp on the Weekends

TechHelp on the Weekends

What is the best way to get TechHelp on the weekends and after 5pm during the week? I recall some type of work request ticket system but I can’t find it on this TechHelp page. Matthew Answer: The best way to reach TechHelp on the weekends is to email us at techhelp@fitnyc.edu. There is limited […]

December 16, 2014 | By | Reply More
A470 Computers

A470 Computers

THE COMPUTERS IN OUR OFFICES A470 plus, ARE CRAPPY + INEFFICIENT AND STUDENTS CAN NEVER ATTAIN WIFI so much for productivity -molvere james   Answer: Hi Molvere – I would like to talk to you more about the issues you are experiencing in your “Ask IT Now” comment.   Please give me a call to […]

November 17, 2014 | By | Reply More
Where is the Computer Lab page?

Where is the Computer Lab page?

Where on the FIT home page would I find a link to the Computer Lab?  I am a Reference Assistant in the FIT Library needing to show a student the Computer Lab hours and software, but I can’t find where click to get to the Computer Lab.  Please make it easier for students (and Staff) […]

November 12, 2014 | By | Reply More
Wireless Printing

Wireless Printing

I have a Canon Pixma 6820 wireless printer that needs to connect to my Macbook Pro running Mavericks. I am in Kaufman hall and am unable to connect this printer over the network to my computer. Is there a way to do this?Thank you!-Kevin Answer: Wireless printing is not supported on FIT’s wifi. You will need to […]

September 29, 2014 | By | Reply More
Lost FIT ID#

Lost FIT ID#

I don’t know my FIT number because that is the email that got deleted, nor do I know my password because I never was able to log on yet to set up my account.  The email with that information that was sent to me has been deleted.  Is there anyway I can get a new […]

September 22, 2014 | By | Reply More
Printing your DARS report

Printing your DARS report

Hi, there seems to be a problem with the DARS system. I’m not sure if it’s just me or if others are having the same issue. When I go to submit my DARS, there is no button to select “run.” Please get back to me ASAP, as I need to print my DARS in order […]

September 18, 2014 | By | Reply More
Reserving computer classrooms

Reserving computer classrooms

I am a new professor at FIT and trying to figure out the process for reserving a computer lab classroom for my course. If I’ve contacted you in error, you’re assistance in directing me to the proper person would be greatly appreciated. Answer: Hi Shanna, Thanks for your question. To reserve a room you will […]

September 16, 2014 | By | Reply More
Filling Laundry Cards

Filling Laundry Cards

I think we should be able to transfer money from our bank accounts to our laundry cards instead of only having the option to use the machine downstairs. It’s a hassle to have to go back and forth to put money on the card and with being able to transfer money from our accounts we […]

August 26, 2014 | By | Reply More
Wacom Tablet Suggestion?

Wacom Tablet Suggestion?

I am a new toy design student I am looking into getting a portable tablet so I will be able to do my homework any where I go on the train, etc.. What are the specifications I need to look out for if I what my tablet to have the same or almost the same […]

August 21, 2014 | By | Reply More
Student Monitors for Open Labs

Student Monitors for Open Labs

I am international student seeking to fill the 20 hours weekly that we are allowed to work each semester. Kindly, advice if there is some application procedure for any available position.     Answer: Hi, Thanks for your inquiry.  Please stop by the main office for Academic Computing, room C220. The main desk has the […]

August 12, 2014 | By | Reply More