On Monday, February 5 we will be deploying a critical security patch. In order to complete the patch installation Adirondack, IFAS (BiTech) and client VPN will be unavailable between 5 PM – 5:30 PM. Thank you for your cooperation as we continue to support and upgrade FIT systems. Questions? Comments? Email TechHelp@fitnyc.edu.
Home to scheduled maintenance, happening now, and news.
What happened? A sophisticated email phishing scam targeting SUNY students is currently active. In this latest scam, the attacker pretends to represent a college IT department, sending an alert that claims that recent system maintenance caused them to lose student user IDs and passwords. The email includes a link for the student to re-enter their […]
As previously announced, Course Studio was discontinued by the software vendor. As a replacement for Course Studio, Blackboard has the same capabilities as Course Studio as well as additional complementary features. Since students are accustomed to using Blackboard, it should be easy for them to work within the platform and find documents. All courses are […]
Resolved January 26 at 6:32 AM The Online Information System access has been restored. Update January 25 at 9:14 PM Access to Blackboard has been restored. We continue to work to restore additional services. Original Message January 25 at 8:39 PM Online Information System, Blackboard Access, and Password Services are currently unavailable. Individuals trying to […]
Resolved Jan. 24 at 9:36 AM We’ve restored services that control password synchronization. Orignal Message Jan. 24 at 8:52 AM A database server responsible for password authentication required a reboot. The reboot may cause a delay in password synchronization until 11 am. If your password is expiring, we request that you wait until later today to […]
Starting Monday, January 22, a fresh look and new features are coming to Google Calendar. Google has taken features from the Google Calendar mobile app, such as its color palette and responsive design that auto-adjusts to your screen size, and applied them to the web version. Google has also added new features to help schedule […]
On Thursday, January 18 we will be migrating our site-to-site VPN tunnel. In order to complete the upgrades, the following services will be unavailable as outlined below. Adirondack 5 pm – 6 pm IFAS (BiTech) 6 pm – 7 pm. Thank you for your cooperation as we continue to support and upgrade FIT systems. Questions? […]
Resolved January 12 at 1:05 PM Malfunctioning equipment causing the outage for Goodman Center has been replaced, services are restored. Original Message January 12 at 12:48 PM Our Network team is investigating reports of an outage to IP phones, wired and wireless network access on the 4th Floor and 5th Floor of the Goodman Center.
The Division of Information Technology regularly performs upgrades and maintenance on IT-supported services to improve functionality and prevent unplanned outages. On, Monday, January 15, when the college is closed for Martin Luther King Jr. Day from 10 am – 5 pm we will be performing network upgrades and preventive maintenance in multiple locations (see the schedule below […]
FIT will be closed on Monday, January 15th for Martin Luther King Jr. Day. As a reminder, when the college is closed the Administrative Offices at FIT are also closed – including the Division of Information Technology. If you have questions while the college is closed you can email TechHelp@fitnyc.edu and we will reply as […]