Resolved March 20, 2017, at 12:30 PM Pay for Print services have been restored. Original Message March 20, 2017, at 12:04 PM Pay for Print services are currently unavailable. Clients will not be able to release a print job, and print release stations will display a “Gateway Timeout” error. We are working diligently to restore […]
Recent history of planned and unplanned maintenance.
Resolved March 1 at 10:02 am All services are restore. Original Message March 1 at 9:53 am Wireless and wired Internet services are unavailable on the 5th floor and surrounding areas of the Pomerantz center. A Network technician has been dispatched to investigate and restore services. Questions? Comments? Email TechHelp@fitnyc.edu. Thank you for your cooperation […]
Tomorrow, Friday, February 24, from 7:30 to 8:30 am, an emergency reboot of SUNY controlled servers is required to improve service stability. During this time, all SUNY services will be unavailable, including, but not limited to: Aleph Blackboard Class Climate SUNY Data Loads SUNY Library Catalog SUNY Portal Questions? Comments? Email TechHelp@fitnyc.edu or call 212 […]
Beginning Wednesday, February 8 until Tuesday February 14 FIT blogs will be unavailable for a server migration and upgrade. Until the completion of the server migration the following pages will be unavailable: blog.fitnyc.edu/admissions blog.fitnyc.edu/archiveondemand blog.fitnyc.edu/artanddesign blog.fitnyc.edu/artresourceslaboratory blog.fitnyc.edu/artspeak blog.fitnyc.edu/diversityatfit blog.fitnyc.edu/fitinflorence blog.fitnyc.edu/fitinmilan blog.fitnyc.edu/fmm blog.fitnyc.edu/globalandgreen blog.fitnyc.edu/gradstudies blog.fitnyc.edu/hottopicsinsider blog.fitnyc.edu/inked blog.fitnyc.edu/materialmode blog.fitnyc.edu/onmymind blog.fitnyc.edu/precollegeprograms blog.fitnyc.edu/sustainabilitycouncil blog.fitnyc.edu/thehomepage blog.fitnyc.edu/thelook blog.fitnyc.edu/volumesandissues We will continue […]
Feb 16: Patch Deployment for the Online Information System, Pay for Print, and other FIT Services 8AM – 9AM
The Division of Information Technology regularly deploys patches to fix or improve computer programs or supporting data. Patch deployment is a critical part of maintaining the security of FIT systems and the FIT network; fixing security vulnerabilities, bugs, and improving overall performance. On Thursday, February 16 we will be deploying patches for the Online Information […]
Restored Tuesday, February 14 at 1:15 pm Bi-Tech services are available. Update Work Extended to Tuesday, February 14 Maintenance on Bi-Tech services has been extended to Tuesday, February 14. We are working diligently to restore services as soon as possible. Please check back for updates. Bi-Tech users will receive an email when services are restored. Original Message The Division […]
The Division of Information Technology regularly deploys patches to fix or improve computer programs or supporting data. Patch deployment is a critical part of maintaining the security of FIT systems and the FIT network; fixing security vulnerabilities, bugs, and improving overall performance. On Thursday, February 9 we will be deploying patches for R25, FARS, TechHelp Self-Service […]
Resolved January 30 at 4:24 pm The sporadic outages earlier today were caused by the current equipment supporting Blackboard being unable to direct increased traffic appropriately. We have worked with Open SUNY to restore services and will schedule downtime to install new equipment. Original Message January 30 at 12:05 pm We have contacted Open SUNY about […]
Resolved January 27 at 3:47 pm Our Network team has restored connectivity for the 16th floor of 333 7th Avenue. Original Message January 27 at 12:28 pm Our Network team is responding to reports of a network outage on the 16th floor of 333 7th Avenue. Clients are stating they are unable to connect to the internet.
Resolved Message Jan. 20 at 4:28 PM Verizon experienced a hardware failure earlier today resulting in disruptions to FIT phone service. We have worked with the Verizon to restore services. We will continue to monitor the FIT phone network and Verizon has scheduled additional maintenance for next week to prevent further disruptions. Original Message Jan. […]