Original Message April 18 at 2:20 pm We have received reports of errors when trying to access ePay services. Many individuals are getting a session timeout error. We are investigating and have contacted the Office of the Bursar to restore services.
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On Tuesday, April 24 from 8:00 am – 9:00 pm our Networking team will perform mandatory maintenance to the FITAIR network. During this time FITAIR (WiFi) connections may experience brief service interruptions.
Update April 3rd All IT-supported services impacted by the data center move have been restored. Original Message March 26th As a precursor to the construction of the New Academic Building, major portions of the data center located in the Feldman building was relocated to Alumni Hall over the past weekend. The move was a highly […]
On occasion, you may encounter a “500 Error – Internal Server Error” when attempting to access links inside the Online Information System portlet in MyFIT. This error can typically be fixed by doing the following troubleshooting steps. 1. Sign out of MyFIT and quit the browser completely don’t just close the browser tab. Re-open the browser, sign in to MyFIT […]
FIT will be closed on Friday, March 30th for Good Friday.As a reminder, when the college is closed the Administrative Offices at FIT are also closed – including the Division of Information Technology. If you have questions while the college is closed, please visit our FAQs at it.fitnyc.edu/faqs. You may also email TechHelp@fitnyc.edu, and we will reply as soon […]
After changing your password, you may encounter the following error if you do not sync your password. If you use Banner INB or a third-party tool that connects directly to Banner (e.g., Banner INB, NOLIJ, TOAD, BDM, etc.) and have changed your FIT password, you will need to update your password using the link “Sync Third-Party […]
What happened? “Malspam” is short for malware spam—a word to describe any malware that is delivered via email. A malspam campaign that is currently circulating mimics a FedEx shipping confirmation with a person’s real name, Social Security number, and a “tracking number.” Victims that click on the link will be redirected not to a FedEx […]
In preparation for construction of the new academic building, the current data center located in the Feldman Center must be relocated. To facilitate this work, all IT-supported services will be unavailable or experience intermittent interruptions Friday, March 23, beginning at 3 pm EDT, through Monday, March, 26, at 8 am EDT. Any classes, events, or […]
From noon EDT on Friday, March 16, through 8 am EDT on Monday, March 19, MyFIT and all Banner services will be unavailable for a mandatory upgrade. During this time many resources accessed through MyFIT, such as FIT email and Blackboard, are available via direct links. See our list of resources that are accessible when […]