Author Archive: Meredith Perkins

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Feb 26: Pomerantz Center Sporadic Network Disruptions

Feb 26: Pomerantz Center Sporadic Network Disruptions

The Networking Team is investigating reported computer system disruptions in the Pomerantz “D” building.  IT is looking into the cause and we will update this site with further information. If you are experiencing issues, please contact TechHelp at 7-HELP (4357) or email techhelp@fitnyc.edu.

February 26, 2015 | By | Reply More
Feb 25: Goodman Center Sporadic Network Disruptions

Feb 25: Goodman Center Sporadic Network Disruptions

The Networking Team is investigating reported computer system disruptions in the Goodman “E” building. The cause has been addressed, however IT will continue to monitor the situation. If you are experiencing any further issues, pleas contact TechHelp at 7-HELP (4357) or email techhelp@fitnyc.edu.

February 25, 2015 | By | Reply More
Excel Charts and Using reddit

Excel Charts and Using reddit

Lynda.com creates and updates thousands of training videos on an on-going basis. All current students, staff, and faculty have access to Lynda.com for free through FIT. Please see our getting started guide to Lynda.com for FIT to set up your account today. This week there are 2 new courses that you might want to explore: […]

February 25, 2015 | By | Reply More
Feb 18: 12:47pm Pay For Print Restored

Feb 18: 12:47pm Pay For Print Restored

Dear students: The Pay-for-Print system has been restored, sorry for any inconvenience.   If you are still experiencing any printing issues, please contact TechHelp@fitnyc.edu, or call 212-217-HELP.

February 18, 2015 | By | Reply More
Feb 18: 11:37am Pay For Print system down

Feb 18: 11:37am Pay For Print system down

Dear students: The Pay-for-Print system is currently down, we are working diligently to restore this service and will post again when services are restored, sorry for any inconvenience. We will update this site as soon as the issue is resolved.

February 18, 2015 | By | Reply More
Feb 4: Banner Downtime 6-7am

Feb 4: Banner Downtime 6-7am

Planned Banner Service Outage On February 4, 2015, from 6:00 AM to 7:00 AM, mandatory patches will be installed. During this period, users may experience sporadic outages of INB and Banner Self-Service If issues arise after Banner services are restored, please contact TechHelp.

February 3, 2015 | By | Reply More
Jan. 29: Angel CMS Account Creation

Jan. 29: Angel CMS Account Creation

A bug has been identified in the process for updating new accounts within online/blended courses in Angel today. Specifically, any student that was added or dropped from an Angel course yesterday after 4:30 am may not be reflecting properly in the course today. The issue is being worked on by the appropriate parties and we will update any […]

January 29, 2015 | By | Reply More
TechHelp on the Weekends

TechHelp on the Weekends

What is the best way to get TechHelp on the weekends and after 5pm during the week? I recall some type of work request ticket system but I can’t find it on this TechHelp page. Matthew Answer: The best way to reach TechHelp on the weekends is to email us at techhelp@fitnyc.edu. There is limited […]

December 16, 2014 | By | Reply More
Dec 16: Ticket System Restored

Dec 16: Ticket System Restored

The TechHelp Ticketing System has been restored and is back up.  

December 16, 2014 | By | Reply More
Dec 16: TechHelp Ticket System is down

Dec 16: TechHelp Ticket System is down

The TechHelp Ticking System is currently down. Support is working on the issue and we will update the status on the IT site as soon as we have more information.  

December 16, 2014 | By | Reply More