Author Archive: Meredith Perkins

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TechHelp on the Weekends

TechHelp on the Weekends

What is the best way to get TechHelp on the weekends and after 5pm during the week? I recall some type of work request ticket system but I can’t find it on this TechHelp page. Matthew Answer: The best way to reach TechHelp on the weekends is to email us at techhelp@fitnyc.edu. There is limited […]

December 16, 2014 | By | Reply More
Dec 16: Ticket System Restored

Dec 16: Ticket System Restored

The TechHelp Ticketing System has been restored and is back up.  

December 16, 2014 | By | Reply More
Dec 16: TechHelp Ticket System is down

Dec 16: TechHelp Ticket System is down

The TechHelp Ticking System is currently down. Support is working on the issue and we will update the status on the IT site as soon as we have more information.  

December 16, 2014 | By | Reply More
Dec 3: 333 7th Avenue Telephone and Computer Services Down

Dec 3: 333 7th Avenue Telephone and Computer Services Down

To the FIT Community: This email is to notify you that the FIT offices located at 333 Seventh Avenue are currently without telephone and computer service. Systems should be operational within the next 30 minutes. Thank you. Loretta Lawrence Keane Vice President for Communications and External Relations

December 3, 2014 | By | Reply More
Nov 24: WebPages Server Repairs

Nov 24: WebPages Server Repairs

The WebPages server is still down and IT continues to work to repair it. I will keep you posted of any new developments. Norma S. Campbell Web Content Coordinator, Fashion Institute of Technology

November 24, 2014 | By | Reply More
Nov 21: WebPages is currently unavailable

Nov 21: WebPages is currently unavailable

WebPages is currently unavailable due to a server problem. IT is working to restore access. We will update this site when it is back up and available. Norma S. Campbell Web Content Coordinator, Fashion Institute of Technology  

November 21, 2014 | By | Reply More
A470 Computers

A470 Computers

THE COMPUTERS IN OUR OFFICES A470 plus, ARE CRAPPY + INEFFICIENT AND STUDENTS CAN NEVER ATTAIN WIFI so much for productivity -molvere james   Answer: Hi Molvere – I would like to talk to you more about the issues you are experiencing in your “Ask IT Now” comment.   Please give me a call to […]

November 17, 2014 | By | Reply More
Where is the Computer Lab page?

Where is the Computer Lab page?

Where on the FIT home page would I find a link to the Computer Lab?  I am a Reference Assistant in the FIT Library needing to show a student the Computer Lab hours and software, but I can’t find where click to get to the Computer Lab.  Please make it easier for students (and Staff) […]

November 12, 2014 | By | Reply More
Unlimited Google Drive Storage for Education

Unlimited Google Drive Storage for Education

It is official!  Google announced a few months back that they would be upgrading the Drive for Education to include unlimited storage and the upgrade has been applied to our FIT Google Apps for Education accounts. What does this mean to you? Unlimited storage: Store as many Google Drive files, Gmail messages, and Google+ photos as […]

November 3, 2014 | By | 2 Replies More
Oct 27: Google Drive Service Disruptions

Oct 27: Google Drive Service Disruptions

Google Drive; including docs, sheets, and slides have been experiencing service disruptions today.  Google is investigating the reports or error messages and latency. If you would like to see the status of all of Google’s apps, please visit the Google Apps Status Dashboard for further information.

October 27, 2014 | By | Reply More