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Locked, Suspended and Two Simple Solutions

Locked, Suspended and Two Simple Solutions

Why does your account get locked out? Causing you not to be able to log into campus computers?   Why does your account get suspended temporarily? Causing you not to be able to log into MyFIT?   The reason your account will get locked out or suspended temporarily is if an invalid password was entered […]

August 26, 2015 | By | Reply More
Aug 24: Weekend Network Outages 27th Street Dorms

Aug 24: Weekend Network Outages 27th Street Dorms

Sporadic network outages were reported in the 27th Street dorms over the weekend. Our networking team is looking into the cause. If you are still experiencing issues, please contact TechHelp at 212-217-HELP (4357), visit room C305b, or email techhelp@fitnyc.edu.

August 24, 2015 | By | Reply More
Aug 21: RESOLVED WiFi Kaufman Hall 8th Floor

Aug 21: RESOLVED WiFi Kaufman Hall 8th Floor

Our Networking team repaired equipment on the 8th Floor of Kaufman causing problems with connecting to the wireless network. Internet services have been restored.

August 21, 2015 | By | Reply More
Aug 21: Unavailable or Sporadic WiFi Kaufman Hall 8th Floor

Aug 21: Unavailable or Sporadic WiFi Kaufman Hall 8th Floor

Due to an equipment malfunction residents on the 8th Floor of Kaufman Hall may be unable to connect to the wireless network (FITAIR) or may experience sporadic WiFi connectivity. Our Networking team is repairing the equipment and estimate a resolution later this afternoon. Please check back for updates.

August 21, 2015 | By | Reply More
Aug 20: Webpages RESTORED

Aug 20: Webpages RESTORED

Services to Webpages.fitnyc.edu (OpenText Content Management System) has been restored and normal publishing will resume this afternoon.

August 20, 2015 | By | Reply More
Aug 20: FIT Blog Server RESTORED

Aug 20: FIT Blog Server RESTORED

Service to blog.fitnyc.edu (FIT blog application server) was restored at 11:00 am on August 20th. If you are still experiencing any issues, please contact TechHelp at 212-217-HELP.

August 20, 2015 | By | Reply More
Aug 20: FIT Blog Server Unavailable

Aug 20: FIT Blog Server Unavailable

blog.fitnyc.edu (FIT blog application server) is currently unavailable.  We are investigating.

August 20, 2015 | By | Reply More
Aug 20: Webpages Unavailable

Aug 20: Webpages Unavailable

Webpages.fitnyc.edu (OpenText Content Management System) is currently unavailable.  We are working diligently on service restoration.

August 20, 2015 | By | Reply More
IT Tips for Dorm Students

IT Tips for Dorm Students

Welcome new and returning dorm students! We know how busy this time is for you, so we put together some helpful tips. By now you have reviewed the checklist that the Residential Life Department sent you that included what to bring and what not to bring. This checklist also included some items from IT but […]

August 18, 2015 | By | Reply More
Aug 20: Patch Deployment for JDA, ePortfolio, and Webfiles 8AM – 9AM

Aug 20: Patch Deployment for JDA, ePortfolio, and Webfiles 8AM – 9AM

The IT Department regularly deploys patches to fix or improve computer programs or supporting data. Patch deployment is a critical part of maintaining the security of FIT systems and the FIT network; fixing security vulnerabilities, bugs, and improving overall performance. On Thursday, August 20th we will be deploying patches for JDA, ePortfolio, Webfiles, and additional […]

August 18, 2015 | By | Reply More