Due to access errors, the Division of Information Technology and the Office of Online Learning are disabling the single sign-on feature for Blackboard in MyFIT. If you access Blackboard via MyFIT, you will be directed to the Blackboard website, just as if you went to Blackboard’s direct link, (fitnyc.open.suny.edu) and be asked to sign in again.
This change is being made to address the 500 Internal Service Error individuals are reporting when trying to access the links through MyFIT. The 500 error is a result of a security feature that times out sessions to protect your personal information. We are working with the vendor to find a permanent solution.
If you encounter the 500 error when accessing Blackboard or any links in MyFIT, sign out of MyFIT completely and quit the browser; do not just close the browser tab. For more information, please http://it.fitnyc.edu/2018/03/22/troubleshooting-steps-myfit-error-500-internal-server-error/.
Thank you for your cooperation as we continue to improve and update FIT systems.
Questions? Comments? Email TechHelp@fitnyc.edu or call (212) 217-HELP (4357).