The Division of Information Technology provides Adobe Creative Cloud applications through an enterprise license with a serial number set to expire on November 30, 2017. We were just notified of the expiration date by Adobe.
What is IT doing to update the license?
The IT teams have already begun updating the license remotely and behind the scenes with the new serial number for all campus Adobe applications.
Will this impact my Adobe on my home computer?
The enterprise Adobe software is only installed on office, lab and classroom computers. Individuals who requested and were granted Adobe for Home-use are under a separate license agreement and should not be affected by this license expiration.
What action must I take?
You do not need to take any action at this time. Some individuals may receive the message, “Your license is expiring.” Please disregard this message at this time.
What if I get expiration message after Nov. 30?
If you receive an expiration or licensing message after Thursday, November 30, on an Adobe application (e.g., Photoshop, Illustrator, etc.) on your office, classroom, or lab computer, please contact TechHelp at 212 217.HELP (4357) or email TechHelp@fitnyc.edu.
Thank you for your cooperation as we continue to update and support campus software.