On Friday, August 11, we will be performing an upgrade to the FIT voicemail system. Your messages and recorded greetings will remain. Your extension and your desk phone will not change. The voicemail navigation menu will almost be identical. You can familiarize yourself with the modified menu.
Due to the advanced security of the upgraded system, your voicemail password may not be:
- Consecutive numbers (for example: 1234, 6789, 4321)
- The same as your extension or a reverse of your extension
- Repeated numbers (for example: 1111, 2222, 9999)
If your password follows any of the excluded configurations above, please change your password to meet the new requirements. For step-by-step instructions on how to change your password, please visit it.fitnyc.edu/2015/02/11/fit-voicemail-basics. If you are unable to change your password before the upgrade, you will need to contact TechHelp to obtain a temporary password to access your voicemail.
Question? Comments? Email TechHelp@fitnyc.edu or call 212 217.HELP
Thank you for your cooperation as we continue to update and improve FIT systems.