Resolved May 1, 2017, at 11:45 AM
Our teams rebooted the appropriate services to restore synching. We will monitor services.
Original Message May 1, 2017, at 10:12 AM
Individuals who have recently reset or changed their password are unable to access MyFIT due to a synchronization error with the account database. We are working to restore access. Additionally, due to this error, we are experiencing higher than usual volume of calls. If you recently reset or changed your password and are unable to log in to MyFIT, please email TechHelp@fitnyc.edu or await an update to this post.