1. When will Windows 10 be available?
Microsoft will be releasing Windows 10 on July 29th, 2015.

2. Is it really free?
Yes, for some. Microsoft is making Windows 10 available as free upgrade for qualified Windows  7, Windows 8.1, and Windows Phone 8.1 devices. The option to upgrade for free will be available for one year starting, from July 29, 2015 until July 29, 2016.

3. Can I upgrade my FIT Computer and/or laptop?
No, FIT computers have an Enterprise license with Microsoft and are not eligible for the free upgrade.

4. What if I really want Windows 10 on my FIT Computer?
Before upgrading FIT Computers, the IT Department tests new operating systems to ensure compatibility with all FIT systems and software to ensure functionality will be maintained. We have begun testing with the pre-release Windows 10 version but to understand the full impact we must test with the final release version prior to upgrading FIT Computers.

5. Can I upgrade my personal computer?
If your personal computer is eligible for the upgrade you may choose to upgrade it. As with any upgrade you should check to make sure your computer meets the system requirement for the upgrade. Please view Microsoft’s system requirements page for more information, keep in mind that the requirements listed are for the pre-release Windows 10 version and may change. Additionally, FIT systems and programs may not run properly on Windows 10.

6. Will the IT Department upgrade my personal computer for me?
No, the IT Department at FIT will not be assisting or upgrading individuals personal computers to Windows 10.

7. What kind of support for Windows 10 will the IT Department provide?
As with the release of any new operating system or device, the IT Department provides best effort support until we can complete testing and fully assess the new operating system or devices limitations with FIT systems and programs.

8. Will all the programs I use work on Windows 10?
Our Academic Computing Team have begun testing with the pre-release version of Windows 10 and have identified the following programs that Windows 10 is not designed to support. This is not an exhaustive list and may change after the testing has begun on the full released version of Windows 10.

• Gerber
• Lectra
• NedGraphics
• Vectorworks
• Stoll
• Pointcarre
• JDA

9. What is Microsoft Edge?
With the release of Windows 10, Microsoft is also introducing a new browser call Edge. Edge will be the default browser for Windows 10 (unless you change it) and will have a number of new features. However, Internet Explorer 11 will also come with the Windows 10 upgrade, because Microsoft recognizes that as with any new browser release there will be a number of functionality issues with Edge.  The IT Department will begin testing Microsoft Edge after the July 29th release date; you can view our FAQ Supported Browsers and Operating Systems to learn what browsers are supported for many of the FIT systems and applications.

10. Where can I learn more about Windows 10?
For more information about Windows 10, please visit Microsoft’s website. Also, be sure to check back at our website it.fitnyc.edu for important updates about Windows 10 at FIT.

Thank you for your continued understanding as we improve and support the advancement of FIT systems.